City Express by Marriott Monterrey Norte

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express by Marriott Monterrey Norte

Lobby lounge
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Reception
32-inch LCD TV with cable channels, TV

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
Carretera a Nuevo Laredo 21521, Apodaca, NL, 66660
  • Autódromo Monterrey
    3 min drive
  • El Papalote Taco & Grill
    1 min walk
  • Sendero Station
    11 min drive
  • Monterrey, Nuevo Leon (NTR-Del Norte Intl.)
    3 min walk

Room options

Room, 2 Double Beds, Non Smoking

  • 205 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed with Sofa bed

  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

City Express by Marriott Monterrey Norte

3-star Apodaca hotel close to Autódromo Monterrey
This smoke-free hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
City Express by Marriott Monterrey Norte offers 115 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 32-inch LCD televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

City Express by Marriott Monterrey Norte is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the fitness facility without adult supervision

Property is also known as

City Express Monterrey Norte Hotel Apodaca
City Express Monterrey Norte Hotel
City Express Monterrey Norte Apodaca
City Express Monterrey Norte
City Express Monterrey Norte
City Express by Marriott Monterrey Norte Hotel
City Express by Marriott Monterrey Norte Apodaca
City Express by Marriott Monterrey Norte Hotel Apodaca

City Express by Marriott Monterrey Norte Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 253 out of 660 reviews" "
Rating 8 - Good. 208 out of 660 reviews" "
Rating 6 - Okay. 81 out of 660 reviews" "
Rating 4 - Poor. 52 out of 660 reviews" "
Rating 2 - Terrible. 66 out of 660 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

RENE A

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Rene

Stayed 3 nights in Sep 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
La ubicacion es muy conveniente.
Stayed 1 night in Sep 2024

2/10 Terrible

Mayela

NUNCA ME HOSPEDE AHÍ Y NO ME QUIEREN HACER MI REEMBOLSO!
Stayed 1 night in Sep 2024

10/10 Excellent

Raul

Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Stayed 1 night in Jul 2024

2/10 Terrible

Alejandro

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Raul

Stayed 14 nights in May 2024

4/10 Poor

amado

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ive stayed there several times for work. This last time I noticed they got a whole new front desk staff. Its only been a month since i stayed there last. I arrived 30 mins before check in. They said my room wasnt ready so went new door to el papalote (great resturant) to waste some time. When I showed up to check in there was a long line. It took an hour for me to get checked in. The new staff is horribly slow. It took the her 15-20 mins to check in each guest. Even with exsisting reservations. I get to the room to see its not ready and the havent even started cleaning it yet. The cleaning staff in fustration asked (politly) if i could go down and ask for another room. This took another 10 minutes only because I decided to cut the line and force them to help me. Despite seeing i had come back down they didnt immediately help me as i believe they should have. They had to call another lady from the back to help me. After finally checking into my room, i couldnt connect to the wifi and the tv never worked. They got the wifi fixed but never bothered to mention the tv at this point. This experience was horrible, it makes me never want to stay there again, but my company books that hotel. I hope it goes better in a fews weeks when i have to return.
Stayed 4 nights in May 2024

10/10 Excellent

pedro

Stayed 1 night in May 2024

8/10 Good

Raul

Stayed 3 nights in Apr 2024

8/10 Good

Liliana

Stayed 1 night in Apr 2024

2/10 Terrible

Raul

Stayed 2 nights in Apr 2024

10/10 Excellent

HIROYUKI

Stayed 1 night in Apr 2024

8/10 Good

Raul

Stayed 14 nights in Mar 2024

8/10 Good

George Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Joseph

Stayed 1 night in Apr 2024

2/10 Terrible

Leo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Raul

Stayed 17 nights in Mar 2024

4/10 Poor

MANUEL

Stayed 1 night in Mar 2024

6/10 Okay

Hector Gerardo

Traveled with family and small children, Traveled with family
Average
Stayed 1 night in Mar 2024

8/10 Good

JUAN, Laredo

Stayed 1 night in Mar 2024

4/10 Poor

Raul

Stayed 6 nights in Mar 2024

4/10 Poor

Raul

Stayed 1 night in Mar 2024

8/10 Good

Baerbel

Stayed 1 night in Mar 2024