3-star Apodaca hotel connected to the airport, close to Autódromo Monterrey
This smoke-free hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
City Express by Marriott Monterrey Norte offers 115 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 32-inch LCD televisions come with cable channels. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Children under 12 years old are not allowed in the fitness facility without adult supervision.
Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.
City Express by Marriott Monterrey Norte is a smoke-free property.
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 6:00 AM to 10:00 AM
Coffee and tea in common areas
Things to do
Gym
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
24-hour business center
Conference space
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
More
1 building
6 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Ballroom
Built in 2014
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
No plastic coffee stirrers
Reception hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
32-inch LCD TV with cable channels
Food and drink
Free bottled water
More
Air conditioning
Desk
Iron/ironing board on request
LED lighting
Phone
Recycling
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the fitness facility without adult supervision
Property is also known as
City Express Monterrey Norte Hotel Apodaca
City Express Monterrey Norte Hotel
City Express Monterrey Norte Apodaca
City Express Monterrey Norte
City Express Monterrey Norte
City Express by Marriott Monterrey Norte Hotel
City Express by Marriott Monterrey Norte Apodaca
City Express by Marriott Monterrey Norte Hotel Apodaca
City Express by Marriott Monterrey Norte Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I stayed here a few weeks ago and this time it cost double, the room and bed linen weren’t as clean.
The breakfast area wasn’t being tended to. The trash cans were so full you couldn’t throw away your plate. The coffee machine only dispensed hot water and the tables were messy from the people that had eaten before you.
Ive stayed there several times for work. This last time I noticed they got a whole new front desk staff. Its only been a month since i stayed there last.
I arrived 30 mins before check in. They said my room wasnt ready so went new door to el papalote (great resturant) to waste some time. When I showed up to check in there was a long line. It took an hour for me to get checked in. The new staff is horribly slow. It took the her 15-20 mins to check in each guest. Even with exsisting reservations.
I get to the room to see its not ready and the havent even started cleaning it yet. The cleaning staff in fustration asked (politly) if i could go down and ask for another room.
This took another 10 minutes only because I decided to cut the line and force them to help me. Despite seeing i had come back down they didnt immediately help me as i believe they should have. They had to call another lady from the back to help me.
After finally checking into my room, i couldnt connect to the wifi and the tv never worked. They got the wifi fixed but never bothered to mention the tv at this point.
This experience was horrible, it makes me never want to stay there again, but my company books that hotel. I hope it goes better in a fews weeks when i have to return.