City Express by Marriott Monterrey Santa Catarina

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express by Marriott Monterrey Santa Catarina

Exterior
Exterior
Free WiFi, bed sheets
Reception
Meeting facility

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

Map
Carretera Monterrey - Saltillo, 1135, Colonia Puerta de las Mitras, Santa Catarina, NL, 66350
  • Canon de la Huasteca
    9 min drive
  • U.S. Consulate General
    10 min drive
  • University of Monterrey Library
    12 min drive
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    54 min drive

Room options

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

City Express by Marriott Monterrey Santa Catarina

3-star Santa Catarina hotel with free weekday breakfast
A fitness center, a business center, and a meeting room are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
City Express by Marriott Monterrey Santa Catarina offers 105 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Santa Catarina hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This Santa Catarina hotel also offers a fitness center, a vending machine, and laundry facilities. Complimentary self parking is available on site.

City Express by Marriott Monterrey Santa Catarina has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

City Express Monterrey Santa Catarina
City Monterrey Hotel Santa Catarina Express
City Express Monterrey Santa Catarina Hotel
Hotel City Express Monterrey Santa Catarina Santa Catarina
Santa Catarina City Express Monterrey Santa Catarina Hotel
Hotel City Express Monterrey Santa Catarina
City Express Monterrey Santa Catarina Santa Catarina
City Express Monterrey
City Express Monterrey Hotel
City Express Monterrey Santa Catarina
City Express by Marriott Monterrey Santa Catarina Hotel
City Express by Marriott Monterrey Santa Catarina Santa Catarina

City Express by Marriott Monterrey Santa Catarina Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 190 out of 444 reviews" "
Rating 8 - Good. 127 out of 444 reviews" "
Rating 6 - Okay. 63 out of 444 reviews" "
Rating 4 - Poor. 28 out of 444 reviews" "
Rating 2 - Terrible. 36 out of 444 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jaime

Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was pretty nice
Stayed 3 nights in Jul 2024

8/10 Good

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
It was okay for the most part
Stayed 2 nights in Jul 2024

6/10 Okay

Lylyana

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly, and the shuttle driver was very knowledgeable of the city, and real friendly. Annabelle was awesome as far as bringing things we needed for our room,and left the room very clean.
Stayed 3 nights in Jul 2024

10/10 Excellent

Greisi

Stayed 1 night in Jun 2024

4/10 Poor

rattanak

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Nayeth, Grand Prairie

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is overrated and dirty. I booked it just because the location is convenient. Apparently no one there speaks English. Tried to cancel a reservation and was unable due to the lack of any english speakers. Then i was not able to get a refund because the reservation was in the past. I would never book this place again and would not recommend it to anyone. Stay away from this place. Totally unacceptable they dont have anyone with basic english on site.
Stayed 1 night in May 2024

10/10 Excellent

Isidro

Stayed 1 night in May 2024

4/10 Poor

Cheli

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
We had a leak in our room. Smelled moldy and we had to request clean sheets!! I do not recommend.
Stayed 3 nights in Mar 2024

6/10 Okay

George

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Main entrance right in front of highway exit.
Stayed 1 night in Feb 2024

2/10 Terrible

Felix

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will never stay in that hotel ever
Stayed 1 night in Feb 2024

2/10 Terrible

MAYRA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
n
Stayed 1 night in Aug 2023

10/10 Excellent

Hugo

Stayed 1 night in May 2023

4/10 Poor

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Could not find reservation even with my paperwork. Facility clean, modern looking, basics.
Stayed 1 night in May 2023

8/10 Good

Maria

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2023

8/10 Good

Misael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

Zuleima

Traveled with family
Disliked: Cleanliness
Urge actualizar todo producto blanco, cobijas, toallas, almohadas, todo esta mas amarillo que blanco de lo maltratado. La limpieza deja algo que desear ya que se veian cabellos en la regadera. La variedad en el desayuno seria aceptable si tendria algo de sabor pero parecia que comiamos agua de lo simple. Son detalles muy notorios que son muy posibles de arreglar.

10/10 Excellent

luis, San Mateo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was relatively closed to the US Consulate, so it was convenient, clean, yummy breakfast included, gym, and great customer service! Water shortage wasn’t noticeable fortunately, although it was flushing soooo slow. Apart from that, this place was pretty much perfect!
Stayed 2 nights in Jun 2022

10/10 Excellent

Eduardo

Bien
Stayed 1 night in Apr 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good professionalism!
Stayed 1 night in Jan 2022

10/10 Excellent

Blanca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really clean
Exelente services and the people the so nice
Stayed 1 night in Nov 2021

10/10 Excellent

arnulfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Leide

Liked: Cleanliness, staff & service
They did not have a vegetarian option for breakfast.
Stayed 3 nights in Oct 2021

6/10 Okay

Ruben C

Business traveler
Disliked: Staff & service, property conditions & facilities
Good 4 1 night only.
Average; too simple and not up to expectation.
Stayed 4 nights in Jun 2021