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City Express Plus by Marriott Monterrey Galerias

3.0 star property

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Photo gallery for City Express Plus by Marriott Monterrey Galerias

Superior Room, 1 Queen Bed with Sofa bed | In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Free daily continental breakfast
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Gym
  • Room service
  • Housekeeping
  • Parking included
  • Laundry
$69
includes taxes & fees
Nov 21 - Nov 22

Explore the area

View in a map
Av. San Jerónimo 311, San Jerónimo, Monterrey, NL, 64640
  • Place, Galerias Monterrey
    ‪7 min walk‬
  • Place, San Jose Hospital Medical Center
    ‪10 min walk‬
  • Place, Doctors Hospital
    ‪14 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪42 min drive‬

Room options

View all photos for Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds

8.4 out of 10
Very good
(6 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed

8.0 out of 10
Very good
(18 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 248 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

City Express Plus by Marriott Monterrey Galerias

3-star hotel in San Jerónimo
Along with a restaurant, this smoke-free hotel has a fitness center and a 24-hour business center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
City Express Plus by Marriott Monterrey Galerias offers 149 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a 24-hour business center and a meeting room. A complimentary area shuttle within 10 km is available for guests. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Complimentary covered self parking is available on site, along with a car charging station.

City Express Plus by Marriott Monterrey Galerias is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Café Plus - Onsite family restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 10 km
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Café Plus

Things to do

  • Gym

Family friendly

  • Free area shuttle

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

City Express Plus Monterrey San Jeronimo Hotel
City Express Plus San Jeronimo Hotel
City Express Plus San Jeronimo
City Express Plus Monterrey Galerías Hotel
City Express Plus Galerías Hotel
City Express Plus Galerías
City Express Plus Monterrey San Jeronimo

Reviews

City Express Plus by Marriott Monterrey Galerias Reviews

8.2

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 508 out of 1006 reviews
Rating 8 - Good. 260 out of 1006 reviews
Rating 6 - Okay. 104 out of 1006 reviews
Rating 4 - Poor. 47 out of 1006 reviews
Rating 2 - Terrible. 87 out of 1006 reviews

Reviews

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities
The property was under construction. The improvements look good. I complained about no hot water in shower and sink for 2 days. Nothing changed. Not impressed.
Stayed 3 nights in Aug 2025

6/10 Okay

Iris

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien pero estaban en remodelación y habia mucho desorden
Stayed 2 nights in Jul 2025

10/10 Excellent

Cassandra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, the rooms were nice, and the beds were comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Stayed 1 night in Jul 2025

10/10 Excellent

Agustin

Stayed 1 night in May 2025

10/10 Excellent

Michelle

Stayed 3 nights in Apr 2025

4/10 Poor

Teodoro

Disliked: Staff & service, property conditions & facilities
They didn’t clean the room until I called reception, additionally, the safe box didn’t work The staff was kind of rude when I called to ask for the cleaning of the room
Stayed 2 nights in Apr 2025

10/10 Excellent

Alfonso

Stayed 1 night in Mar 2025

8/10 Good

Elihú

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Yineth

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

2/10 Terrible

JORGE

Stayed 3 nights in Feb 2025

6/10 Okay

Juan

Stayed 1 night in Nov 2024

8/10 Good

Paty

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Jose Cruz

Business traveler, Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
There is no continental breakfast, you have to pay for it
Stayed 2 nights in Dec 2024

8/10 Good

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities
Very Wide Room at the Entry. There are 2 elevators. 1 for the Lobby and reception and 1 for the Rooms at that level. Little surprise of not to have the reception at the entry. Nice Location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cesar

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good please to rest
Stayed 1 night in Aug 2024

2/10 Terrible

Eric

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Beds where uncomfortable, sheets or rough as well as pillows, did not sleep well. Room was dirty and breakfast wasn't great 6/10
Stayed 1 night in Sep 2024

8/10 Good

SERGIO

Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The floor was dirty, the walls had stains on them.
Stayed 1 night in Aug 2024

10/10 Excellent

Javier

Stayed 1 night in Jul 2024

10/10 Excellent

Jaime

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay during business trip

Comfortable stay.
Stayed 6 nights in Jul 2024

4/10 Poor

A

Stayed 1 night in Jul 2024

2/10 Terrible

FERNANDO

Disliked: Staff & service, property conditions & facilities
Horrible attitude from the reception persons
Stayed 2 nights in Jul 2024