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Crowne Plaza Monterrey by IHG

4.0 star property

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Photo gallery for Crowne Plaza Monterrey by IHG

Exterior
Exterior
Property entrance
Meeting facility
Indoor pool, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Laundry
  • Gym
  • Room service
$115
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
Avenida Constitucion Oriente 300, Col. Centro, Monterrey, NL, 64000
  • Auditorium Pabellón M
    ‪2 min walk‬
  • Macroplaza
    ‪10 min walk‬
  • Fundidora Park
    ‪3 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(74 reviews)
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Club Lounge Access

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Club Lounge Access

8.8 out of 10
Excellent
(5 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Club Lounge Access

9.4 out of 10
Exceptional
(3 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(145 reviews)
  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

Presidential Suite | Premium bedding, down comforters, in-room safe, desk

Presidential Suite

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed (Low Floor)

8.4 out of 10
Very good
(20 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | Premium bedding, down comforters, in-room safe, desk

Premium Room

  • 298 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room

Premium bedding, down comforters, in-room safe, desk

Standard Room

9.8 out of 10
Exceptional
(6 reviews)
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 2 Queen Beds (Low Floor)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds (Low Floor)

9.6 out of 10
Exceptional
(10 reviews)
  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Crowne Plaza Monterrey by IHG

4-star hotel in Monterrey Centro
3 restaurants, an indoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Crowne Plaza Monterrey by IHG offers 403 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
In addition to a children's pool and an indoor pool, Crowne Plaza Monterrey by IHG provides a sauna and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 12 meeting rooms. Event facilities measuring 893 square feet (83 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Crowne Plaza Monterrey by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and noon.
Las Ventanas - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Golf Experience - This theme restaurant specializes in Tex-Mex cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Lobby Bar - This bar specializes in international cuisine and serves dinner only. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 449 for adults and MXN 169 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Las Ventanas
  • Lobby Bar
  • The Golf Experience

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 24-hour business center
  • 893 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 238 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 449 for adults and MXN 169 for children
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: MXN 238 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Monterrey
Crowne Plaza Monterrey
Monterrey Crowne Plaza
Crowne Plaza Monterrey Hotel Monterrey
Crowne Plaza Monterrey Hotel

Crowne Plaza Monterrey by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 881 out of 1404 reviews
Rating 8 - Good. 301 out of 1404 reviews
Rating 6 - Okay. 122 out of 1404 reviews
Rating 4 - Poor. 49 out of 1404 reviews
Rating 2 - Terrible. 51 out of 1404 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paola

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved it!! It has an amazing climatized inside pool, the breakfast buffet is great, includes free parking. Great stay overall.
Stayed 1 night in May 2025

8/10 Good

ALDO

Stayed 1 night in May 2025

6/10 Okay

Andrew

Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Aaron

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Erasmo

Stayed 1 night in Apr 2025

10/10 Excellent

oscar

Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Stayed 2 nights in Mar 2025

6/10 Okay

Maria

Traveled with partner
Liked: Staff & service
Pros: The hotel is close proximity to Macroplaza. The staff was very responsive to our needs when we called to ask for something. The bed was very comfortable. Cons: The hotel is out dated and needs some remodeling and fixing. Our shower had very low pressure and leaked all over while we showered. For a weekend trip, wasn't bad. I would stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was pretty good
Stayed 3 nights in Mar 2025

10/10 Excellent

kenny

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great very clean and people where so friendly i definitely will recommend to friends and family
Stayed 4 nights in Apr 2025

10/10 Excellent

Miguel, Cuernavaca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Dr Juan

Stayed 1 night in Mar 2025

10/10 Excellent

Vania

Liked: Cleanliness, staff & service
Wish the remodeled rooms had a walk in shower, bath tub is tall and too rounded when getting in
Stayed 1 night in Mar 2025

10/10 Excellent

nikki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Friendly staff.
Stayed 3 nights in Mar 2025

8/10 Good

Ericka

Traveled with family
Liked: Property conditions & facilities, room comfort

Good

I did not have a chancecto stay at this hotel because I booked the wrong dates. The hotel staff was very lenient, which I appreciate very much to cancel the stay without any penalty. Thank you for providing that service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Myrna J

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!!
Stayed 1 night in Mar 2025

6/10 Okay

Emmanuel

Business traveler
Liked: Cleanliness, staff & service
Honestly the hotel in a good location and the lobby area is nice but the room I stayed in is very outdated for the price it’s not worth it in my opinion but the staff and area was nice lobby area nice
Stayed 1 night in Mar 2025

10/10 Excellent

Nelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quiet and clean place

Amazing place, everyone very friendly and attentive.
Stayed 2 nights in Jan 2025

10/10 Excellent

Guillermo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Stayed 5 nights in Feb 2025

10/10 Excellent

Gerardo Mendez

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel
Stayed 5 nights in Feb 2025

8/10 Good

Leatha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Andréw

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff did their best to make our stay enjoyable. The bathroom toilet has pet water bottles to displace the tank water so it doesn’t use so much. But they fall constantly and cause the tank stopper to stay open which cause water waste. The room air control was hot had to totally turn off to get the room to a temperature that you could sleep in. The service was great the room very poor mold in the tub , room temperature

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect.
Stayed 2 nights in Dec 2024