*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Hilton Monterrey Valle features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.
Business-related amenities at this 4.5-star property consist of a 24-hour business center and 7 meeting rooms. Event facilities measuring 5651 square feet (525 square meters) include conference space. This luxury hotel also offers concierge services, a front-desk safe, and an elevator. Parking is available onsite for a surcharge.
Hilton Monterrey Valle is a smoke-free property.
- Shopping mall on site
- Elevator
- Number of bars/lounges - 2
- 24-hour front desk
- Covered parking
- Conference space
- Meeting rooms
- Covered parking
- Nature reserve
- Free WiFi
- Self parking (surcharge)
- Valet parking (surcharge)
- Smoke-free property
- Outdoor seasonal pool
- Food and water bowls
- Safe-deposit box at front desk
- Conference space size (meters) - 525
- Number of meeting rooms - 7
- Proposal/romance packages available
- Breakfast available (surcharge)
- Number of restaurants - 1
- 24-hour business center
- Concierge services
- Conference space size (feet) - 5651
- Banquet hall
- Total number of rooms - 225
- 24-hour fitness facilities
Room Amenities
Hilton Monterrey Valle offers 225 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
- Air conditioning
- Television
- Minibar
- Daily housekeeping
- Phone
- Free local calls
- Hair dryer
- Iron/ironing board
- In-room safe
- Desk
- Free bottled water
- Blackout drapes/curtains
- Flat-panel TV
- Free WiFi
- TV size: 55
- TV size measurement: inch
- Connecting/adjoining rooms available
- Towels provided
- Bedsheets provided
- Number of beds 1
- Free tea bags/instant coffee
- Soap
- Shampoo
- Toilet paper
- Electrical adapters/chargers
- Laptop-friendly workspace
- Wardrobe or closet
- Toothbrush and toothpaste available on request
- Mobile key entry
- Desk chair
- High pile carpet in room
Parking
Self parking (surcharge) , Valet parking (surcharge)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:30 AM.
Hilton Monterrey Valle has a restaurant on site.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible path to elevator
- Wheelchair accessible path of travel
- Wheelchair-accessible registration desk
- Wheelchair accessible parking
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately MXN 430 for adults and MXN 290 for children
- Covered self parking fee: MXN 190 per day
- Covered valet parking fee: MXN 190 per day
- Pet deposit: MXN 3000 per stay
- Pet fee: MXN 1200 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at anytime
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11:30 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Debit cards not accepted
Property does not follow sanitization practices of any association
Staffed front desk
Service animals are allowed
Service animals are exempt from fees/restrictions
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed for an extra charge of MXN 1200 per pet, per stay, plus a deposit of MXN 3000 per stay
- Dogs only
- 1 total (up to 55 lbs per pet)
- Pets cannot be left unattended
- Food and water bowls are available
- Restrictions apply
- For more information contact the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Hotel Reviews
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