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Hilton Monterrey Valle

4.5 star property

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Photo gallery for Hilton Monterrey Valle

Exterior
Seasonal outdoor pool
Restaurant
Meeting facility
Minibar, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Parking available
  • Laundry
$194
includes taxes & fees
Dec 19 - Dec 20

Explore the area

View in a map
Av. Fundadores 1000, Valle del Mirador, San Pedro Garza García, Monterrey, NL, 64750
  • Place, Galerias Valle Oriente
    ‪2 min walk‬
  • Place, KidZania Monterrey
    ‪9 min walk‬
  • Place, Plaza Comercial Distrito Armida
    ‪17 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 360 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | View from room

Club Room, 1 King Bed

  • 360 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

  • 721 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

View from room

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 360 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | View from room

Presidential Suite, 1 King Bed

  • 1080 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 360 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | Minibar, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 360 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 360 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room-2 Queen Beds

  • Sleeps 4

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 3

View all photos for Suite 1 King Room-Club Access

Interior

Suite 1 King Room-Club Access

  • Sleeps 3

View all photos for Deluxe Room 2 Queen Beds-Mountain View

Bathroom | Hair dryer, towels, soap, shampoo

Deluxe Room 2 Queen Beds-Mountain View

  • Sleeps 4

Executive Floor King Room

  • Sleeps 3

2 Queen Bed Executive Floor Room

  • Sleeps 4

Deluxe King Room

  • Sleeps 3

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About this property

Hilton Monterrey Valle

4.5-star Monterrey hotel, connected to a shopping center in Valle Oriente
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. WiFi in public areas is free. Additionally, valet parking, a seasonal outdoor pool, and conference space are onsite.
Hilton Monterrey Valle offers 225 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hilton Monterrey Valle features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of 7 meeting rooms and coworking spaces. Event facilities measuring 5651 square feet (525 square meters) include conference space. This luxury hotel also offers concierge services, dry cleaning/laundry services, and room service (during limited hours). Parking is available onsite for a surcharge.

Hilton Monterrey Valle is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Children aged 6 and younger eat free breakfast.
Hilton Monterrey Valle has a restaurant on site.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (MXN 190 per day)
  • Covered valet parking on site (MXN 190 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 475 for adults and MXN 320 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping mall

Family friendly

  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 5,651 square feet of conference space
  • 7 meeting rooms
  • Coworking space

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1200 per pet, per stay, plus a deposit of MXN 3000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 55 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for MXN 900 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 475 for adults and MXN 320 for children
  • Covered self parking fee: MXN 190 per day
  • Covered valet parking fee: MXN 190 per day
  • Pet deposit: MXN 3000 per stay
  • Pet fee: MXN 1200 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 900 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from March to October
Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Hilton Monterrey Valle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 227 out of 287 reviews
Rating 8 - Good. 26 out of 287 reviews
Rating 6 - Okay. 13 out of 287 reviews
Rating 4 - Poor. 6 out of 287 reviews
Rating 2 - Terrible. 15 out of 287 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Moises

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD
Stayed 4 nights in Sep 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and clean. Would stay again
Stayed 1 night in Aug 2025

6/10 Okay

GRACIE

Traveled with family and small children, Traveled with pets
Valet is very bad. The cars are park far away and something’s the valet people are not even there. The last night I stayed they change our sheets and they had mildew smell which was very hard for me to sleep since u am allergic. After I complained the receptionist told me is very hard to believe because they check everything so carful. Instead of being nice to me. Any reason for me to lie? My husband fell coming outside de jacuzzi cut and cut himself. The place is nice but is not well taking care of.
Stayed 1 night in Aug 2025

8/10 Good

Azenet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Aug 2025

2/10 Terrible

Armando

Stayed 3 nights in Aug 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, restaurant was very good, and the area around the hotel is amazing. Some stains on blankets, unfortunately.
Stayed 2 nights in Aug 2025

6/10 Okay

Luis

Liked: Cleanliness, property conditions & facilities
No funcionaba bien la regadera y por más que lo reporte nunca lo solucionaron!! Sin presión de agua y el agua caliente tardaba en salir!
Stayed 2 nights in Aug 2025

2/10 Terrible

Jovita

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never go back to this hotel! Horrible customer service!! zero accommodations!! False advertisement!!
Stayed 6 nights in Aug 2025

10/10 Excellent

Yannick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Aug 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Servicio excelente! Dormimos super a gusto y el desayuno riquísimo!!! Sin duda me volveré a quedar en este alojamiento muchas gracias por todo!
Stayed 1 night in Aug 2025

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relative new hotel and it shows. Great location near shopping and restaurants.
Stayed 3 nights in Aug 2025

6/10 Okay

Irma

Disliked: Cleanliness, staff & service
Beds are awful, too hard.
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel Axel Ortega

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great booking, we will back
Stayed 2 nights in Aug 2025

10/10 Excellent

Ilsang, Yorba Linda

Business traveler
Liked: Cleanliness, staff & service, amenities
Beautiful hotel with excellent surroundings. Cannot ask for more.
Stayed 3 nights in Aug 2025

10/10 Excellent

Vikrant

Stayed 2 nights in Aug 2025

10/10 Excellent

Mireya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and very safe, the staff were very helpful and nice.
Stayed 3 nights in Aug 2025

2/10 Terrible

Edgar

Stayed 4 nights in Jul 2025

8/10 Good

Roberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Benjamin

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Carpet had some weird smells when arrived. Shower took forever to produce warm/hot water so we had to deal with cold showers Restaurant don’t write down orders and constantly forgot or provided wrong meals. For the type of rates they have we were not expecting this many incidents.
Stayed 3 nights in Jul 2025

8/10 Good

Claus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and new hotel.
Stayed 1 night in May 2025

10/10 Excellent

Simon

Stayed 3 nights in Jul 2025

10/10 Excellent

Moises

Stayed 2 nights in Jul 2025

2/10 Terrible

Octavio Enrique

Disliked: Cleanliness, amenities, property conditions & facilities
No watter in rooms
Stayed 2 nights in Jul 2025

10/10 Excellent

kalliopi

Liked: Cleanliness, amenities, property conditions & facilities
💕
Stayed 4 nights in May 2025

10/10 Excellent

Christian

Great stay
Stayed 5 nights in Mar 2025