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Hotel 500

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel 500

Front of property
Front of property
Executive Twin Room | Premium bedding, memory foam beds, individually furnished, desk
Breakfast area
Traditional Room, 1 Queen Bed, Non Smoking | View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
Av. Francisco I. Madero 602, Centro, Monterrey, NL, 64000
  • Explanada de los Heroes
    20 min walk
  • Alameda
    2 min drive
  • Santa Lucia Riverwalk
    3 min drive
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    35 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, individually furnished, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 129 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 Double Bed, Non Smoking

Business Room, 1 Double Bed, Non Smoking | Premium bedding, memory foam beds, individually furnished, desk

Business Room, 1 Double Bed, Non Smoking

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | Premium bedding, memory foam beds, individually furnished, desk

Family Room, 2 Double Beds, Non Smoking

  • 129 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

Traditional Room, 1 Queen Bed, Non Smoking | Premium bedding, memory foam beds, individually furnished, desk

Traditional Room, 1 Queen Bed, Non Smoking

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Single Room, 1 Twin Bed, Non Smoking

Executive Single Room, 1 Twin Bed, Non Smoking | Premium bedding, memory foam beds, individually furnished, desk

Executive Single Room, 1 Twin Bed, Non Smoking

  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, memory foam beds, individually furnished, desk

Executive Twin Room

  • 75 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel 500

3-star hotel in Monterrey Centro
This smoke-free hotel features a 24-hour front desk, free WiFi in public areas, and a vending machine.
Hotel 500 offers 160 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. These individually furnished accommodations include desks. Memory foam beds feature premium bedding. 32-inch Smart televisions come with Netflix.

Bathrooms include showers. This Monterrey hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Hotel 500 features a vending machine and an elevator. Public areas are equipped with complimentary wireless Internet access.

Hotel 500 is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV
  • Netflix

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 3.0 percent of room rate

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a security system

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel 500 Monterrey
Hotel 500 Hotel
Hotel 500 Monterrey
Hotel 500 Hotel Monterrey

Hotel 500 Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 254 out of 469 reviews" "
Rating 8 - Good. 139 out of 469 reviews" "
Rating 6 - Okay. 45 out of 469 reviews" "
Rating 4 - Poor. 15 out of 469 reviews" "
Rating 2 - Terrible. 16 out of 469 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Pablo

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Francelia

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Veronica

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost there perfect place and safe👌 but don't like the elevator aren't working
Stayed 1 night in Jul 2024

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was good but did not like the fact that I had to keep running up and down stairs to get the key card to work and it did not work so they had to come up and open the door each time
Stayed 2 nights in Jul 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, parking was across the street in an outdoor lot, ac was split level, tv, wifi worked great, elevator a little slow, continental breakfast was good, in a safe neighborhood. Economy room was small but larger rooms are available. Overall a good value.
Stayed 3 nights in Jul 2024

10/10 Excellent

Alexa

Stayed 2 nights in Jul 2024

10/10 Excellent

Manuel S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Blanca Lilia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointed
In general it looked like a new building and new rooms, it was cleaned but the Tv was not working, we always had to ask for more towels and they stole from us a cellular charger.
Stayed 6 nights in Apr 2024

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 1 night in Feb 2024

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Feb 2024

10/10 Excellent

JOAQUIN

Stayed 2 nights in Feb 2024

10/10 Excellent

JOAQUIN

Liked: Cleanliness
Excelent
Stayed 2 nights in Feb 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the location is good and convenient for walking around to now the area
Stayed 1 night in Jan 2024

2/10 Terrible

Abdul

Stayed 3 nights in Nov 2023

8/10 Good

Delia

Liked: Cleanliness, staff & service, property conditions & facilities
You can hear everything going on in room’s next to me
Stayed 7 nights in Jul 2023

10/10 Excellent

RAQUEL, Baytown

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta nuevo muy limpio y en buena área accesible a toda circulación
Stayed 8 nights in Jul 2023

10/10 Excellent

Luis Angel

Stayed 2 nights in Jun 2023

10/10 Excellent

Roifer

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar , muy acogedor y excelente para hacer el frutifantastico;)⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Jun 2023

8/10 Good

RAFAEL

Liked: Staff & service, property conditions & facilities
Clean affordable rooms, dirty outside in front of hotel.
Stayed 3 nights in Jun 2023

2/10 Terrible

yury

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación no está ventilada, el desagüe de la ducha no funciona, el internet es muy malo, la ropa de cama está sucia y hay bichos... LO RECOMIENDO!!!
Stayed 7 nights in Dec 2022

10/10 Excellent

Mauricio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It's a good place to stay if you only use it for sleeping. The staff is very kind.
Stayed 2 nights in Sep 2022

8/10 Good

Kathia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel, limpio y moderno, Unico detalle paredes delgadas si tiene sueño ligero puede escuchar otras habitaciones por la noche :c
Stayed 2 nights in Sep 2022

6/10 Okay

luis

Traveled with partner
Liked: Staff & service
Parking space to far from the main entrance, crossing a street such as Madero at 1 am is not that safe. Rooms are to small, some of the bedsheets were stained and somehow dirty. The Breakfast was Included but there wasn't any left 45 minutes before the mentioned end hour
Stayed 1 night in Jul 2022

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived after midnight and they said there were no longer any rooms available. Having a confirmation code meant nothing. Also be aware that this seems to be the red light district of the city - prostitutes were everywhere and the rooms at all the surrounding hotels, and this one I suspect as well, were rented by the hour, not nightly.
Stayed 1 night in Apr 2022