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Hotel 500

3.0 star property

Choose dates to view prices

Photo gallery for Hotel 500

Hallway
Lobby sitting area
Front of property
Lobby
Executive Twin Room | 1 bedroom, premium bedding, memory foam beds, individually furnished

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Av. Francisco I. Madero 602, Centro, Monterrey, NL, 64000
  • Arena Monterrey
    ‪3 min drive‬
  • Fundidora Park
    ‪3 min drive‬
  • Macroplaza
    ‪3 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, memory foam beds, individually furnished

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 Double Bed, Non Smoking

Business Room, 1 Double Bed, Non Smoking | 1 bedroom, premium bedding, memory foam beds, individually furnished

Business Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, memory foam beds, individually furnished

Family Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 129 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

Traditional Room, 1 Queen Bed, Non Smoking | 1 bedroom, premium bedding, memory foam beds, individually furnished

Traditional Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Single Room, 1 Twin Bed, Non Smoking

Executive Single Room, 1 Twin Bed, Non Smoking | 1 bedroom, premium bedding, memory foam beds, individually furnished

Executive Single Room, 1 Twin Bed, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Twin Room

Executive Twin Room | 1 bedroom, premium bedding, memory foam beds, individually furnished

Executive Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 75 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel 500

3-star hotel in Monterrey Centro
This smoke-free hotel features a 24-hour front desk, free WiFi in public areas, and a vending machine.
Hotel 500 offers 160 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. These individually furnished accommodations include desks. Memory foam beds feature premium bedding. 32-inch Smart televisions come with digital channels.

Bathrooms include showers. This Monterrey hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Hotel 500 features a vending machine and an elevator. Public areas are equipped with complimentary wireless Internet access.

Hotel 500 is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 3.0 percent of room rate

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel 500 Monterrey
Hotel 500 Hotel
Hotel 500 Monterrey
Hotel 500 Hotel Monterrey

Hotel 500 Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 349 out of 656 reviews
Rating 8 - Good. 191 out of 656 reviews
Rating 6 - Okay. 64 out of 656 reviews
Rating 4 - Poor. 25 out of 656 reviews
Rating 2 - Terrible. 27 out of 656 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its near other shops
Stayed 1 night in Apr 2025

2/10 Terrible

Elizabeth

Bad service
Stayed 1 night in Apr 2025

10/10 Excellent

Rivera Acosta Rocio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bien para el precio, lo unico malo es la calle por la noche pero no es culpa del lugar, si no de la misma colonia.
Stayed 3 nights in Apr 2025

4/10 Poor

Carla

Traveled with family
Liked: Cleanliness, staff & service, amenities
Creo que el hotel está bien le doy un 8 por que el espacio es muy angosto pero la gente es muy mala bueno a lo menos tuve una mala experiencia de tener un asalto con mi niño con autismo en el propio taxi le comenté al recepcionista y creo que no está en sus manos pero no me ayudó en aliento después de un buen susto.
Stayed 3 nights in Apr 2025

2/10 Terrible

Maribel Hernandez

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Hotel de paso para trabajadores,,,,,,
Stayed 5 nights in Mar 2025

10/10 Excellent

ramirez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centric location
Stayed 1 night in Feb 2025

10/10 Excellent

Jesus

Stayed 1 night in Mar 2025

10/10 Excellent

Yuliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient area
Stayed 1 night in Mar 2025

10/10 Excellent

Alejandro

Stayed 1 night in Mar 2025

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its in mty main streets
Stayed 1 night in Feb 2025

10/10 Excellent

taraka

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Aldo

Stayed 3 nights in Nov 2024

10/10 Excellent

Susana

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Dec 2024

2/10 Terrible

Myrna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I gave this hotel one start overall because we could not sleep well due that the hotel is very noisy. The elevator makes a lot of noise. It sounds like a drill. You can hear when people talk in the hall or other rooms very clear. The elevator holds only 4 people and it takes longer.
Stayed 2 nights in Nov 2024

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen lugar de hospedaje

Buen lugar para hospedarse, lugares para comer, transporte y entretenimiento cerca y la ubicación tranquila.
Stayed 2 nights in Nov 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel 500

Second time staying here. My room was on the same floor, but was a little bigger and with a window. Still the same, clean, comfortable, wifi, decent location, free breakfast, didn't watch tv this time so not sure if they still have netflix.
Stayed 2 nights in Nov 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito lugar
Stayed 1 night in Nov 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in town
Stayed 2 nights in Oct 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is in very safe area and close to restaurants, convenience stores, pharmacy and also the public transportation. I love my stay as the hotel maid is very friendly and helpful and she cleanse very well my room. Her name is Gloria a very sweet lady. They serve a very simple breakfast but overall my stay in the hotel was so lovely.
Stayed 4 nights in Sep 2024

6/10 Okay

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You pay for what you get, good location, cleanliness and friendly staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

2/10 Terrible

Mark

Stayed 1 night in Aug 2024

8/10 Good

Pablo

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Francelia

Liked: Cleanliness
Stayed 2 nights in Aug 2024