Hotel Grand Reyes

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Grand Reyes

Outdoor pool
Free WiFi, bed sheets
Shower, towels
Poolside bar
Outdoor pool

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

Map
Av. Hidalgo No. 543 Pte., Centro, Monterrey, NL, 64000
  • Alameda
    11 min walk
  • Auditorium Pabellón M
    13 min walk
  • Macroplaza
    20 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    33 min drive

Room options

Classic Double Room

  • Sleeps 2
  • 2 Double Beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Family Double Room

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Grand Reyes

Hotel in Monterrey Centro
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar and a 24-hour front desk.
Hotel Grand Reyes offers 30 air-conditioned accommodations with complimentary bottled water. Televisions come with cable channels.

Bathrooms include showers. This Monterrey hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This Monterrey hotel also offers an outdoor pool, room service (during limited hours), and an elevator. Onsite self parking is complimentary.

Hotel Grand Reyes is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8 AM and 11 AM.
Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 90 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 90 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 9 AM to 9 PM

Property is also known as

Hotel Gran Reyes Monterrey
Gran Reyes Monterrey
Hotel Grand Reyes Monterrey
Hotel Grand Reyes
Grand Reyes Monterrey
Grand Reyes
Hotel Grand Reyes Hotel
Hotel Grand Reyes Monterrey
Hotel Grand Reyes Hotel Monterrey

Hotel Grand Reyes Reviews

Reviews

6.2
Rating 10 - Excellent. 37 out of 228 reviews" "
Rating 8 - Good. 54 out of 228 reviews" "
Rating 6 - Okay. 61 out of 228 reviews" "
Rating 4 - Poor. 32 out of 228 reviews" "
Rating 2 - Terrible. 44 out of 228 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bely

Liked: Cleanliness, staff & service, room comfort
Forth floor go remodeled, good locatation.. Pool nice.. Price great.. Hot water for show... Cool air... Tv worked great... Have syayed there several times ... We keep going back !!!
Stayed 1 night in Apr 2024

10/10 Excellent

Abel

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
It was alright, need to fix the lobby restroom, fix door knob to room 303 and have the water warmer
Stayed 1 night in Nov 2023

2/10 Terrible

Lorena

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Well it was full of male visitors, not a problem, but they were everywhere around the property; gathering in groups. Walking inside the amenities found them sitting on the floor on the phone or eating. One of them was with no shirt on sitting on the hallways. I canceled my reservation and l went to a different place.
Stayed 4 nights in Jun 2022

6/10 Okay

Eva

Liked: Staff & service, property conditions & facilities
Cheap and clean
The room was a little bit diff but was a nice experience.
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Had to constantly go downstairs for assistance for things that should already be in the room Phone did not work to Call downstairs
Stayed 1 night in Mar 2018

2/10 Terrible

p.g., tx

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book here!!!
Rust all over, dirty ceilings, and worst of all there's a nightclub in the hotel and they open every night and you can't sleep because you can hear the music until 2am and they don't care about you not able to sleep. It was a nightmare

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! Nice view, excellent cleanliness. The staff was very kind.

10/10 Excellent

Edgar Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 4 nights in Jul 2024

10/10 Excellent

jose antonio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Martha Guadalupe

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel en remodelación
Hotel en remodelación varios pisos y dónde no está en remodelación mucho olor a humedad. No es muy familiar, muchos trabajadores a trámites de visa
Stayed 2 nights in Jun 2024

2/10 Terrible

Jose Abel

Disliked: Cleanliness, staff & service, property conditions & facilities
No respetaron mi fecha de reservación, llegué al hotel y no había un espacio para mí y muy grosero el personal no les importó mi reservación al contrario me culpaban por hacer reservaciones por aplicación.
Stayed 2 nights in Jun 2024

8/10 Good

Leticia

Liked: Cleanliness, staff & service
La alberca se veía muy cómoda, lástima que no hubo tiempo de usarla. No hubo restaurante, me hubiera gustado un desayuno. Está en remodelación por lo que no tenía un buen aspecto. Con respecto a la comodidad, todo bien.
Stayed 2 nights in May 2024

6/10 Okay

Karla Celina

Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Cesar

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimos servicio de recepción , déspotas para cualquier tema que querías consultar del hotel pesima actitud, te piden depósito de 200 por llave cosa que no especifica en ningun momento en ningun lado, si informaran con anticipación sin ningun probelma pero que casi lo exigan si no no te dan el cuarto es pesimo, 0 recomendado no reserven en esta propiedad !! Ahorren su dinero hay más opciones similares por el área.
Stayed 1 night in May 2024

6/10 Okay

MARLENE

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Lo unico que en la habitacion, no se realizo el aseo de camas y una de las sillas estaba rota y los muebles blancos estaban un poco sucios poner atencion en esos detalles
Stayed 2 nights in May 2024

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Martín, Gómez Palacio

Stayed 1 night in May 2024

10/10 Excellent

Gardiel, Reynosa

Liked: Cleanliness, staff & service, property conditions & facilities
Esta bueno
Stayed 1 night in Apr 2024

8/10 Good

Edhel Giovanny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deverian de prohibir tomar alcohol, ya que las 2 noches que estuve estubieron peleando verbalmente unos hombres tomados
Stayed 2 nights in Apr 2024

2/10 Terrible

Ma Guadalupe

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aspecto sucio y descuidado al llegar, lobby y bar
El aspecto físico del inmueble está descuidado. Hay un bate como tranca de la puerta principal; debes entrar por una puerta de lado. El aspecto del lobby está sucio, había un bar y está lúgubre el lugar,
Stayed 1 night in Mar 2024

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Stayed 4 nights in Mar 2024

8/10 Good

Dariela

Liked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Eduardo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La verdad el hotel es viejo, las camas duras
El personal trato de sobornar por supuesta multa misma que fuimos a reclamar a la gente y ella muy amable nos ofreció disculpas y nos dijo que esa multa no existía.
Stayed 2 nights in Mar 2024

6/10 Okay

perla cecilia

Stayed 2 nights in Mar 2024