This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar and a 24-hour front desk.
Hotel Grand Reyes offers 30 air-conditioned accommodations with complimentary bottled water. Televisions come with cable channels.
Bathrooms include showers. This Monterrey hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This Monterrey hotel also offers an outdoor pool, room service (during limited hours), and an elevator. Onsite self parking is complimentary.
Hotel Grand Reyes is a smoke-free property.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8 AM and 11 AM.
Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 90 per person
A bar/lounge
A poolside bar
A restaurant
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Shower
Towels provided
Entertainment
32-inch TV with cable channels
Food and drink
Free bottled water
Limited room service
More
Air conditioning
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 3:30 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 90 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
We should mention
Pool access available from 9 AM to 9 PM
Property is also known as
Hotel Gran Reyes Monterrey
Gran Reyes Monterrey
Hotel Grand Reyes Monterrey
Hotel Grand Reyes
Grand Reyes Monterrey
Grand Reyes
Hotel Grand Reyes Hotel
Hotel Grand Reyes Monterrey
Hotel Grand Reyes Hotel Monterrey
Hotel Grand Reyes Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 37 out of 228 reviews" "
10 - Excellent
37
Rating 8 - Good. 54 out of 228 reviews" "
8 - Good
54
Rating 6 - Okay. 61 out of 228 reviews" "
6 - Okay
61
Rating 4 - Poor. 32 out of 228 reviews" "
4 - Poor
32
Rating 2 - Terrible. 44 out of 228 reviews" "
2 - Terrible
44
6.2/10
Cleanliness
6.6/10
Staff & service
6.0/10
Amenities
5.6/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
10/10 Excellent
Bely
Apr 7, 2024
Liked: Cleanliness, staff & service, room comfort
Forth floor go remodeled, good locatation.. Pool nice.. Price great.. Hot water for show... Cool air... Tv worked great... Have syayed there several times ... We keep going back !!!
Bely
Stayed 1 night in Apr 2024
10/10 Excellent
Abel
Traveled with group
Nov 12, 2023
Liked: Cleanliness
Disliked: Staff & service
It was alright, need to fix the lobby restroom, fix door knob to room 303 and have the water warmer
Well it was full of male visitors, not a problem, but they were everywhere around the property; gathering in groups. Walking inside the amenities found them sitting on the floor on the phone or eating. One of them was with no shirt on sitting on the hallways. I canceled my reservation and l went to a different place.
Rust all over, dirty ceilings, and worst of all there's a nightclub in the hotel and they open every night and you can't sleep because you can hear the music until 2am and they don't care about you not able to sleep. It was a nightmare
No respetaron mi fecha de reservación, llegué al hotel y no había un espacio para mí y muy grosero el personal no les importó mi reservación al contrario me culpaban por hacer reservaciones por aplicación.
Jose Abel
Stayed 2 nights in Jun 2024
8/10 Good
Leticia
Jun 7, 2024
Liked: Cleanliness, staff & service
La alberca se veía muy cómoda, lástima que no hubo tiempo de usarla. No hubo restaurante, me hubiera gustado un desayuno. Está en remodelación por lo que no tenía un buen aspecto. Con respecto a la comodidad, todo bien.
Pésimos servicio de recepción , déspotas para cualquier tema que querías consultar del hotel pesima actitud, te piden depósito de 200 por llave cosa que no especifica en ningun momento en ningun lado, si informaran con anticipación sin ningun probelma pero que casi lo exigan si no no te dan el cuarto es pesimo, 0 recomendado no reserven en esta propiedad !! Ahorren su dinero hay más opciones similares por el área.
Lo unico que en la habitacion, no se realizo el aseo de camas y una de las sillas estaba rota y los muebles blancos estaban un poco sucios poner atencion en esos detalles
El aspecto físico del inmueble está descuidado. Hay un bate como tranca de la puerta principal; debes entrar por una puerta de lado. El aspecto del lobby está sucio, había un bar y está lúgubre el lugar,
El personal trato de sobornar por supuesta multa misma que fuimos a reclamar a la gente y ella muy amable nos ofreció disculpas y nos dijo que esa multa no existía.