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Hotel Monterrey Macroplaza

3.5 star property

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Photo gallery for Hotel Monterrey Macroplaza

Exterior
Interior
View from property
Lobby
Property entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Laundry
  • Breakfast available
  • Gym
  • Parking included

Explore the area

Map
Morelos 574 Ote Col. Centro, Monterrey, NL, 64000
  • Fuente de la Vida o Neptuno
    ‪3 min walk‬
  • Explanada de los Heroes
    ‪8 min walk‬
  • Auditorium Pabellón M
    ‪8 min walk‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪27 min drive‬

Room options

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed | In-room safe, desk, soundproofing, iron/ironing board

Executive Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | In-room safe, desk, soundproofing, iron/ironing board

Superior Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds

Executive Double Room, 2 Double Beds | In-room safe, desk, soundproofing, iron/ironing board

Executive Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior

In-room safe, desk, soundproofing, iron/ironing board

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Executive

In-room safe, desk, soundproofing, iron/ironing board

Double Room Executive

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Standard

In-room safe, desk, soundproofing, iron/ironing board

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Executive

In-room safe, desk, soundproofing, iron/ironing board

Double Room Executive

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

In-room safe, desk, soundproofing, iron/ironing board

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Monterrey Macroplaza

3.5-star hotel in Monterrey Centro
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and a meeting room.
Hotel Monterrey Macroplaza offers 201 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hotel Monterrey Macroplaza features an indoor pool and a fitness center. The hotel offers a restaurant. Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers tour/ticket assistance, concierge services, and laundry facilities. Complimentary covered self parking is available on site.

Hotel Monterrey Macroplaza is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Hotel Monterrey Macroplaza has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 125 for adults and MXN 125 for children
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (55 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 125 for adults and MXN 125 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Property Registration Number HMO650310GK4

We should mention

Pool access available from 8:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Macroplaza
Monterrey Macroplaza
Monterrey Macroplaza Monterrey
Hotel Monterrey Macroplaza Hotel
Hotel Monterrey Macroplaza Monterrey
Hotel Monterrey Macroplaza Hotel Monterrey

Hotel Monterrey Macroplaza Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 383 out of 1007 reviews
Rating 8 - Good. 247 out of 1007 reviews
Rating 6 - Okay. 160 out of 1007 reviews
Rating 4 - Poor. 98 out of 1007 reviews
Rating 2 - Terrible. 119 out of 1007 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Mauricio

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Gilbert

Liked: Property conditions & facilities
Many sights within Walking distance. Shops, Museums parks. Near Monterrey's River walk.
Stayed 5 nights in Oct 2024

8/10 Good

Jose

Stayed 3 nights in Oct 2024

10/10 Excellent

Itzayana

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Brenda

Traveled with family
Liked: Staff & service
Everything was very old, they need to upgrade the hotel..
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localidad con servicio Excelente.
Stayed 5 nights in Jun 2024

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities
Really Expensive for what we get, smelly carpet, stain sheets, mold on shower, Seat in room cover in stain I took several pics for review, I won’t recommend this please at all. Terrible service, front door doesn’t even work. Parking is the worst. I was the most terrible hotel experience that I ever get in my life.
Stayed 1 night in Oct 2024

4/10 Poor

Sergey

Business traveler
Very old and dirty room
Stayed 1 night in Sep 2024

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view
Stayed 2 nights in Jun 2024

4/10 Poor

Armando, durango

Traveled with group, Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
the property itself is on fair condition but there was not hit water in my room i reported this to the front desk at least 3 times an it never was addressed my key cards kept getting deactivated and had to reactivate at least 4 times durin my stay i will not be staying in this hotel again
Stayed 4 nights in Sep 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Rosa Elena

Traveled with group, Traveled with family
Liked: Staff & service, amenities
Stayed 1 night in Aug 2024

6/10 Okay

Carlos

Business traveler
Liked: Cleanliness, staff & service
No comment
Stayed 4 nights in Aug 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
This place is old but has a lot of charm. Clean. Could use a facelift. Location was great. So much to do from the minute you step outside. Museums, dining, shopping, churches, walking paths... and easy access to the Metro, taxis, buses. The staff was really nice and professional. Overall, very pleased with this hotel.
Stayed 2 nights in Sep 2024

6/10 Okay

Cesar

Liked: Staff & service
Disliked: Property conditions & facilities
Regular
Stayed 1 night in Aug 2024

8/10 Good

Jose, SAN NICOLAS

Business traveler
Liked: Cleanliness, staff & service, amenities
An old building that needs improvements.
Stayed 2 nights in Aug 2024

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Arnaldo

Stayed 5 nights in Aug 2024

10/10 Excellent

Efrain

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit and enjoy the beautiful view and the beautiful staff at the hotel
Stayed 1 night in Aug 2024

6/10 Okay

Azael

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Gregorio

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jul 2024

10/10 Excellent

Jeetu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Monterrey Centro Experience
I visited Monterrey for 3 days and decided to stay at this hotel. It's in the downtown and the popular 'Barrio antiguo' is a few blocks away. It's well communicated with the other neighborhood and you can commute with Uber, Taxi which you can request from the hotel for safety or Bus. What I also liked about the hotel is that it had a table and a chair in case you want to work; and since i had to work a couple of hours during the day, it made my stay worth. I had a view of the downtown from room 811.
Stayed 1 night in Jul 2024

4/10 Poor

Amir

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dated and mold in shower!! Location is great but there are better options on same block!!
Stayed 1 night in Jul 2024