Safi Royal Luxury Metropolitan

4.5 star property

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Photo gallery for Safi Royal Luxury Metropolitan

Terrace/patio
Suite King Jacuzzi | 1 bedroom, premium bedding, in-room safe, desk
55-inch Smart TV with cable channels, TV, Netflix
Front of property
Suite King Jacuzzi | Living area | 55-inch Smart TV with cable channels, TV, Netflix

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Parking included

Explore the area

Map
2400 Av Lázaro Cárdenas, Zona San Agustín, San Pedro Garza García, NL, 66260
  • Fashion Drive
    ‪2 min walk‬
  • Plaza Fiesta San Agustin
    ‪7 min walk‬
  • Macroplaza
    ‪5 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪31 min drive‬

Room options

KING LUXURY PANORAMICA

7.6 out of 10
Good
(19 reviews)
  • 356 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Doble Matrimonial Luxury

10.0 out of 10
Exceptional
(15 reviews)
  • 285 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Doble Queen Luxury Panoramica

9.2 out of 10
Wonderful
(17 reviews)
  • 356 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite King Plus Jacuzzi

  • 640 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Doble Matrimonial Luxury Panoramica

9.8 out of 10
Exceptional
(9 reviews)
  • 356 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite Double Queen

  • 640 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite King Jacuzzi

9.0 out of 10
Wonderful
(2 reviews)
  • 676 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

KING LUXURY

8.6 out of 10
Excellent
(27 reviews)
  • 285 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Sky Suite

  • 890 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

DOBLE QUEEN LUXURY

9.6 out of 10
Exceptional
(18 reviews)
  • 285 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Master Suite Royal Luxury

  • 1139 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 King Bed

Double Room Deluxe with Panoramic View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

Single Room Deluxe with Panoramic View

  • Sleeps 2

Double Room Deluxe with Panoramic View

  • Sleeps 4

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About this property

Safi Royal Luxury Metropolitan

4.5-star San Pedro Garza García hotel with 1 restaurants, connected to a shopping center
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Safi Royal Luxury Metropolitan offers 224 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 55-inch Smart televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
In addition to a full-service spa, Safi Royal Luxury Metropolitan features a waterslide and an outdoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center and 7 meeting rooms. Event facilities measuring 452 square feet (42 square meters) include conference space. This luxury hotel also offers a children's pool, a hot tub, and a 24-hour fitness center. Complimentary covered self parking and valet parking are available on site.

Safi Royal Luxury Metropolitan is a smoke-free property.

A complimentary manager's reception is offered each day.
Safi Royal Luxury Metropolitan has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Shopping mall
  • Waterslide

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 452 square feet of conference space
  • 7 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 44 floors
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 71421536

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Safi Royal Luxury Metropolitan Hotel
Hotel Safi Royal Luxury Metropolitan
Safi Royal Luxury Metropolitan San Pedro Garza García
Safi Royal Luxury Metropolitan Hotel San Pedro Garza García

Safi Royal Luxury Metropolitan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1387 out of 1890 reviews
Rating 8 - Good. 218 out of 1890 reviews
Rating 6 - Okay. 136 out of 1890 reviews
Rating 4 - Poor. 63 out of 1890 reviews
Rating 2 - Terrible. 86 out of 1890 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Jorge

Traveled with partner
Disliked: Cleanliness
the hallway on the way to my room 2617 smelled very bad, like the carpets were wet and then put a stinky lotion, very bad smell
Stayed 2 nights in Apr 2025

10/10 Excellent

Ivanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lizzulli

Stayed 1 night in Apr 2025

8/10 Good

Ruth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be coming back
Stayed 2 nights in Mar 2025

8/10 Good

BRENDA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso hotel pero pedimos tres veces un caja de Kleenex y nunca la subieron. Como íbamos al festival llegábamos muy tarde, poníamos privacidad y aún así nos hablan temprano para ver si queriamos Servicio de cuarto en ese momento, siempre dejamos indicado que después de las 2 pm y seguían marcando para despertarnos
Stayed 4 nights in Apr 2025

10/10 Excellent

Ivanna

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Byron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Deborah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had some issues upon check in, but Suzanna at the front desk went above and beyond for our family. This was one of the best hotels we’ve stayed in. Excellent customer service from everyone including bellboys, and pool servers. We will be coming back here again. Thank you all!
Stayed 2 nights in Mar 2025

10/10 Excellent

Elvira, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Luxury and Very Nice Great Customer Service In the Middle of everything and connected to the Mall and Several Restaurants around and across
Stayed 1 night in Mar 2025

10/10 Excellent

Adriana

Stayed 2 nights in Mar 2025

10/10 Excellent

Alejandra

Stayed 1 night in Mar 2025

8/10 Good

Carlo, Weston

nice hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Ma

Stayed 1 night in Mar 2025

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Traveled with family
Liked: Staff & service, property conditions & facilities
Feel safe
Stayed 4 nights in Mar 2025

10/10 Excellent

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty decent
Stayed 1 night in Mar 2025

10/10 Excellent

MIGUEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Jan 2025

10/10 Excellent

Juan

Stayed 1 night in Mar 2025

10/10 Excellent

Norma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely beautiful hotel right in the center of a lot of shopping options.
Stayed 1 night in Mar 2025

10/10 Excellent

Humberto, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Walkable distance to restaurants and shopping. Amazing view and friendly staff.
Stayed 7 nights in Mar 2025

10/10 Excellent

Elvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Dec 2024

6/10 Okay

Jose

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025