Hyatt Place Monterrey Valle

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Monterrey Valle

Outdoor pool
Snack bar
Interior
Room, 1 King Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk
Room, 1 King Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Pet friendly
  • Parking included

Explore the area

Map
AVENIDA LAZARO CARDENAS 2264, COLONIA VALLE ORIENTE, San Pedro Garza García, NL, 66278
  • KidZania Monterrey
    12 min walk
  • Galerias Valle Oriente
    14 min walk
  • Metropolitan Center
    14 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    44 min drive

Room options

Room, 1 King Bed with Sofa bed

  • 332 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds

  • 420 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 506 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

  • 506 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hyatt Place Monterrey Valle

3.5-star San Pedro Garza García hotel connected to a shopping center, close to Macroplaza
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Monterrey Valle offers 133 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas and include dining tables. Beds feature premium bedding. Digital television is provided. Bathrooms include complimentary toiletries and hair dryers.

This San Pedro Garza García hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Place Monterrey Valle features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 3.5-star property consist of a 24-hour business center, 4 meeting rooms, and coworking spaces. Event facilities measuring 1184 square feet (110 square meters) include conference space. This business-friendly hotel also offers tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

Hyatt Place Monterrey Valle is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - Onsite restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 7:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Dining table
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,184 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Office
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Monterrey Valle Hotel
Hyatt Place Monterrey Valle San Pedro Garza García
Hyatt Place Monterrey Valle Hotel San Pedro Garza García

Hyatt Place Monterrey Valle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 282 out of 360 reviews" "
Rating 8 - Good. 45 out of 360 reviews" "
Rating 6 - Okay. 13 out of 360 reviews" "
Rating 4 - Poor. 6 out of 360 reviews" "
Rating 2 - Terrible. 14 out of 360 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Alejandra Maria

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Tuvimos problemas en la habitación como ser que la tina no funcionaba bien pq el agua no se mantenía y no pudimos utilizar la tina una de las noches, y tomaron mas de 1 dia para poder resolver los reclamos. Todo muy bien solamente esa situación que no atendian los problemas de forma inmediata.
Stayed 2 nights in Sep 2024

10/10 Excellent

Victor

Stayed 2 nights in Sep 2024

6/10 Okay

Zelica

Traveled with pets, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Check in was at 3 pm, however, there were no rooms available when we got there which was around 1:30 pm. Lobby staff keep saying to come back at 3 to check in. While we waited at the Lobby/Restaurant the staff from that area was nice nothing compare to the lobby one. We stayed in a 2 queen bed room and the room was spacious and comfortable, however there was no iron, nor sufficient towels. Shower was big but we needed to move the shower head to face the wall as water will continuously spilling out and puddles of water were outside of the bathroom floor. Complementary breakfast was offered and it was really good. Overall, pleasant stay but few things that didn’t like that I don’t think I will stay here again.
Stayed 2 nights in Aug 2024

2/10 Terrible

Lilian

Disliked: Cleanliness, staff & service, property conditions & facilities
Customer service was bad
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Hiram

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarse, muy limpio, todo nuevo, el desayuno incluido espectacular, el personal súper atento! Sin duda volvería a hospedarme en este lugar la siguiente ocasión que visite Monterrey.
Stayed 1 night in Aug 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I have to travel back to Monterrey, I would choose the Hyatt Place Hotel again. The rooms were very comfortable with a great view of the city. The breakfast was excellent. I highly recommend this hotel.
Stayed 7 nights in Jul 2024

10/10 Excellent

Dalia, Brownsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Jun 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Ana L

Stayed 1 night in Jul 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located and the room was great! I would only suggest improving the breakfast area, it was very messy, the food was good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nayelie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jun 2024

10/10 Excellent

Ana, Houston

Business traveler, Traveled with partner
Liked: Amenities
All good
Stayed 1 night in Jun 2024

10/10 Excellent

Hyoseop

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Hyoseop

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Tanjanika, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and polite. Will definitely stay again
Stayed 4 nights in May 2024

10/10 Excellent

Jose

Stayed 1 night in May 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel nuevo, excelentes acabados. Muy rico desayuno. Un poco confuso el lobby, ya que esta en el segundo piso.
Stayed 1 night in May 2024

10/10 Excellent

YEE MAN

Liked: Cleanliness, staff & service, property conditions & facilities
Good for business trip.
Stayed 3 nights in Mar 2024

10/10 Excellent

vanessa

Stayed 3 nights in Feb 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding service
Stayed 1 night in Feb 2024

4/10 Poor

Corando

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
After booking and paying the full amount for three rooms on Expedia, I was surprised to find an additional hold of $400 per room for incidentals. Unfortunately, the swimming pool was out of service during our stay, and the gym facilities were disappointingly small. The breakfast provided was satisfactory. However, my privacy was compromised as the staff entered my room without permission on three occasions and at unexpected times. This experience significantly impacted my overall satisfaction with the hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

RAFAEL

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel amplios cuartos y el servicio excelente también la localidad donde se ubica está muy bonita el desayuno muy completo y la amabilidad de los meseros es de 5 estrellas sobre todo Donaldo que fue muy amable y atento
Stayed 3 nights in Feb 2024