JW Marriott Hotel Monterrey Valle

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for JW Marriott Hotel Monterrey Valle

Couples treatment rooms, sauna, steam room, body treatments
Outdoor pool
Terrace/patio
Lobby
Executive lounge

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Air conditioning
  • Breakfast available

Explore the area

Map
Avenida del Roble 670, Valle del Campestre, San Pedro Garza García, NL, 66265
  • Paseo San Pedro
    5 min walk
  • Sibau
    1 min walk
  • Fundadores Station
    6 min drive
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    42 min drive

Room options

Deluxe Room, 2 Queen Beds, Non Smoking

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • 882 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 King Bed, Non Smoking

  • 1851 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

JW Marriott Hotel Monterrey Valle

4.5-star San Pedro Garza García hotel with restaurant
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour fitness center, a bar/lounge, and self parking. Housekeeping is available on request.
JW Marriott Hotel Monterrey Valle offers 250 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. Microwaves and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

55-inch LCD televisions come with satellite channels. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Spa by JW has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

In addition to a full-service spa, JW Marriott Hotel Monterrey Valle features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Event facilities measuring 20429 square feet (1898 square meters) include conference space. This Art Deco hotel also offers spa services, concierge services, and dry cleaning/laundry services. Onsite parking is available (surcharge), along with a car charging station.

JW Marriott Hotel Monterrey Valle is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Orfebre Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Lobby Bar - This lobby lounge serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (MXN 150 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:30 AM for a fee: MXN 290 to 450 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lobby Bar
  • Orfebre Restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 20,429 square feet of conference space

Outdoors

  • Outdoor furniture

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • In-room roll-in shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 13 floors
  • 2 buildings
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Microwave
  • Mini-fridge
  • Minibar
  • Oven
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 1100.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 290 to 450 per person
  • Self parking fee: MXN 150 per night
  • Rollaway bed fee: MXN 1100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 7 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision

Property is also known as

Jw Marriott Monterrey Valle
JW Marriott Hotel Monterrey Valle Hotel
JW Marriott Hotel Monterrey Valle San Pedro Garza García
JW Marriott Hotel Monterrey Valle Hotel San Pedro Garza García

JW Marriott Hotel Monterrey Valle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 256 out of 339 reviews" "
Rating 8 - Good. 40 out of 339 reviews" "
Rating 6 - Okay. 19 out of 339 reviews" "
Rating 4 - Poor. 7 out of 339 reviews" "
Rating 2 - Terrible. 17 out of 339 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Enrique

Stayed 1 night in Sep 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Enrique

Stayed 2 nights in Sep 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was horrible aside from that it was a nice place
Stayed 2 nights in Aug 2024

10/10 Excellent

emmett

Stayed 1 night in Aug 2024

10/10 Excellent

emmett

Stayed 1 night in Aug 2024

10/10 Excellent

Oscar

Stayed 1 night in Aug 2024

10/10 Excellent

Alberto, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and clean all new and location is super
Stayed 2 nights in Jul 2024

10/10 Excellent

Enrique

Stayed 1 night in Aug 2024

6/10 Okay

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy with the check out. The rate was booked in US$ and when they did check out, they charged in pesos and with an exchange of 20 to 1. The cost of the room ended being much more than the rate I book with Hotels.com
Stayed 1 night in Aug 2024

10/10 Excellent

Chuck

Stayed 4 nights in Aug 2024

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

emmett

Traveled with family
Great
Stayed 2 nights in Aug 2024

10/10 Excellent

Bruno

Stayed 2 nights in Aug 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Magaly

Stayed 2 nights in Jul 2024

10/10 Excellent

Tamara

Stayed 1 night in Jul 2024

6/10 Okay

MARGARITA, TORREON

Stayed 1 night in Jul 2024

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. The rooms were new and super clean. The staff was very friendly. The location is great close to restaurants and shops. The best buffet I have ever had! Food was just amazing
Stayed 3 nights in Jun 2024

6/10 Okay

MARGARITA, TORREON

Stayed 2 nights in Jun 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Sonia, Austin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in Apr 2024

10/10 Excellent

Galo X

Stayed 1 night in Jun 2024