Krystal Monterrey

3.5 star property

Choose dates to view prices

Photo gallery for Krystal Monterrey

Lobby sitting area
Front of property
Junior Suite | Executive lounge
Breakfast, lunch, dinner served; international cuisine
Superior Double Room, 2 Double Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry
  • Breakfast available

Explore the area

Map
Calle Corregidora 519, Centro, Monterrey, NL, 64000
  • Macroplaza
    ‪5 min walk‬
  • Auditorium Pabellón M
    ‪5 min walk‬
  • Fundidora Park
    ‪2 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪27 min drive‬

Room options

Deluxe Double Room, 2 Double Beds

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Double Room, 2 Double Beds, Mountain View

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Junior Suite

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 1 King Bed

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

Room Deluxe

  • Sleeps 2

Double Room Deluxe

  • Sleeps 3

Similar properties

About this property

Krystal Monterrey

3.5-star hotel in Monterrey Centro
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and 24-hour room service.
Krystal Monterrey offers 207 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

Krystal Monterrey is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Café Flores - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Café Flores

Things to do

  • Gym

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children
  • Valet parking fee: MXN 80 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Krystal Monterrey Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1056 out of 1916 reviews
Rating 8 - Good. 409 out of 1916 reviews
Rating 6 - Okay. 198 out of 1916 reviews
Rating 4 - Poor. 134 out of 1916 reviews
Rating 2 - Terrible. 119 out of 1916 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Guillermo

Stayed 2 nights in Feb 2025

10/10 Excellent

Brenda

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción para hospedarse en el centro de Monterrey
Stayed 2 nights in Feb 2025

2/10 Terrible

Adda

Stayed 3 nights in Feb 2025

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Cindy

Stayed 3 nights in Feb 2025

2/10 Terrible

Reyes G

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Had to pay extra for my husband. Reservation was for suite Sofa in the room had a bad stain Took 4 calls to get TV working (old tv not a smart tv) Rude employees. Never staying there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Marcos

Stayed 3 nights in Feb 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Brenda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Travis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Id stay there again

Nice hotel. 👍
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Fabio A

Stayed 2 nights in Feb 2025

10/10 Excellent

Ernest

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a pleasant place to stay from the door men to the reception personnel checking us in to the hotel. I would like to thank the roving security at night who was able to get me towels, to the waitstaff to the lady making my eggs to order. 5 star's to the staff. Safe, and convenient place to shop, eat, and drink. No negative remarks walking distances to whatever you want to do. Hats off again keep up to what you are doing. I recommend this place and again thanks to the bartender for the botanitias. GRACIAS!! Cínico Estrellas!
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Bonito hotel en buenas condiciones y limpio. La comida es rica en el restaurante y el staff muy atento. El único problema que tuve fue que el día que tenían que limpiar mi cuarto no lo hicieron.
Stayed 4 nights in Feb 2025

8/10 Good

Kristofor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to stay. It’s central to old town and downtown. Very convenient.
Stayed 3 nights in Feb 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Yes last Sunday we got problems because they dont leave towels but the rest is perfect
Stayed 4 nights in Feb 2025

6/10 Okay

Jose

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs more maintenance special the bathroom
Stayed 3 nights in Feb 2025

10/10 Excellent

mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place safe friendly nice place to go back
Stayed 3 nights in Feb 2025

10/10 Excellent

FEDERICO JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y trato
Stayed 1 night in Feb 2025

10/10 Excellent

Fabio A

Stayed 1 night in Feb 2025

10/10 Excellent

Fabio A

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025