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Krystal Urban Monterrey San Jerónimo

3.5 star property

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Photo gallery for Krystal Urban Monterrey San Jerónimo

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes
Porch
Superior Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes
Lobby sitting area
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Laundry
  • Breakfast available
  • Gym

Explore the area

Map
Blvd. Antonio L. Rodríguez 1880, Monterrey, NL, 64650
  • Spainish Consulate
    ‪3 min walk‬
  • Galerias Monterrey
    ‪5 min drive‬
  • Macroplaza
    ‪9 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪38 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Double Beds

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Wyndham Garden Monterrey Valle Real

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (1004)
The price is $77
per night
$92 total
includes taxes & fees
Apr 19 - Apr 20
Wyndham Garden Monterrey Valle Real

About this property

Krystal Urban Monterrey San Jerónimo

3.5-star Monterrey hotel steps from Spainish Consulate
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Krystal Urban Monterrey San Jerónimo offers 150 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Krystal Urban Monterrey San Jerónimo features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 2 meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and a picnic area. For a surcharge, an area shuttle within 5 kilometers is available to guests. Complimentary covered self parking is available on site.

Krystal Urban Monterrey San Jerónimo is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 5 km
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 315 for adults and MXN 157 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 315 for adults and MXN 157 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 9:00 PM
A car is recommended for transportation to and from this property

Property is also known as

Krystal Urban Monterrey Hotel
Krystal Urban Hotel
Krystal Urban
Krystal Urban Monterrey
Krystal Urban Monterrey San Jerónimo Hotel
Krystal Urban Monterrey San Jerónimo Monterrey
Krystal Urban Monterrey San Jerónimo Hotel Monterrey

Krystal Urban Monterrey San Jerónimo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 609 out of 1005 reviews
Rating 8 - Good. 210 out of 1005 reviews
Rating 6 - Okay. 93 out of 1005 reviews
Rating 4 - Poor. 49 out of 1005 reviews
Rating 2 - Terrible. 44 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Wilson

Stayed 3 nights in Dec 2024

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Juan

Stayed 4 nights in Nov 2024

8/10 Good

alejandro romero

Traveled with family
Liked: Cleanliness, amenities
I don’t like pillows
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos, Leander

Stayed 2 nights in Dec 2024

10/10 Excellent

JOSE M, BELLEVUE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at check-in were exceptional, really helpful and kind people.
Stayed 1 night in Dec 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

virgilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that they had a summing pool,bar and restaurant in the hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

aroldo

Stayed 1 night in Nov 2024

10/10 Excellent

Gabriela

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandro

Stayed 1 night in Oct 2024

10/10 Excellent

aroldo

Liked: Cleanliness, staff & service, property conditions & facilities
Encantado
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Patricio

Stayed 1 night in Sep 2024

6/10 Okay

Daniela

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
No había agua en el inodoro hasta el seguiente día que llegue, y el lavabo se tapaba. Los de recepción muy lindos y serviciales:)
Stayed 1 night in Sep 2024

10/10 Excellent

Juan, Tucson

Stayed 1 night in Aug 2024

10/10 Excellent

aroldo

Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jorge F Diaz

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno, bonito, barato. Recibes lo que pagas, el staff muy amigable y atento las de limpieza súper amables. Cumplió con las expectativas
Stayed 1 night in Aug 2024

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel very clean and nice staff
Stayed 1 night in Jul 2024

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t have what the promise , my family needed to go to another Hotel….reservations on line
Stayed 3 nights in Jul 2024

8/10 Good

Ruben Jesus

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Acceptable
I can understand that It is an old hotel but the cleaning can be improved. The staff is awesome.
Stayed 1 night in Jul 2024