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Krystal Urban Monterrey San Jerónimo

3.5 star property

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Photo gallery for Krystal Urban Monterrey San Jerónimo

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes
Property entrance
Lobby sitting area
Porch
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Laundry
  • Breakfast available
  • Gym
$106
includes taxes & fees
Nov 1 - Nov 2

Explore the area

View in a map
Blvd. Antonio L. Rodríguez 1880, Monterrey, NL, 64650
  • Place, Spainish Consulate
    ‪3 min walk‬
  • Place, Galerias Monterrey
    ‪3 min drive‬
  • Place, Macroplaza
    ‪8 min drive‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪33 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(30 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(29 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Suite Junior

Minibar, in-room safe, desk, blackout drapes

Single Suite Junior

  • 602 sq ft
  • Sleeps 2

View all photos for Room Superior

Minibar, in-room safe, desk, blackout drapes

Room Superior

  • 409 sq ft
  • Sleeps 2

View all photos for Double Room Superior

Minibar, in-room safe, desk, blackout drapes

Double Room Superior

  • 409 sq ft
  • Sleeps 4

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About this property

Krystal Urban Monterrey San Jerónimo

3.5-star Monterrey hotel steps from Spainish Consulate
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Krystal Urban Monterrey San Jerónimo offers 150 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Krystal Urban Monterrey San Jerónimo features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 2 meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and a picnic area. A complimentary area shuttle within 5 kilometers is available for guests. Complimentary covered self parking is available on site.

Krystal Urban Monterrey San Jerónimo is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 315 for adults and MXN 157 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 315 for adults and MXN 157 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
A car is recommended for transportation to and from this property

Property is also known as

Krystal Urban Monterrey Hotel
Krystal Urban Hotel
Krystal Urban
Krystal Urban Monterrey
Krystal Urban Monterrey San Jerónimo Hotel
Krystal Urban Monterrey San Jerónimo Monterrey
Krystal Urban Monterrey San Jerónimo Hotel Monterrey

Krystal Urban Monterrey San Jerónimo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 617 out of 1003 reviews
Rating 8 - Good. 207 out of 1003 reviews
Rating 6 - Okay. 90 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Othir marcela

Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in, friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Stayed 1 night in Jun 2025

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Vanessa and Katy were amazing
Stayed 5 nights in Jun 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ricardo Enrique

Stayed 3 nights in Apr 2025

4/10 Poor

Luisa Maria

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
Las camas estaban en pésimas condiciones y tenía un olor la habitación a comida terrible
Stayed 1 night in Apr 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! And lovely
Stayed 4 nights in Apr 2025

8/10 Good

Fernando

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convinient location a lot of restriction with the VIP complementary drink...
Stayed 2 nights in Mar 2025

10/10 Excellent

MARY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All is perfect!
Stayed 1 night in Mar 2025

10/10 Excellent

Hector

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay!!

Perfect experience, from check in to check out it was flawless.
Stayed 3 nights in Mar 2025

6/10 Okay

Carlos

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
La habitación no está limpia encontré prendas del anterior huésped
Stayed 1 night in Feb 2025

10/10 Excellent

DAYANA DEL VALLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Feb 2025

8/10 Good

Roberto

Stayed 1 night in Feb 2025

6/10 Okay

alejandro

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Teresa

Stayed 1 night in Feb 2025

10/10 Excellent

Teresa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio personal amable limpieza diaria estacionamiento muy flexible sin duda volveré a este hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Hugo

Stayed 1 night in Jan 2025

10/10 Excellent

Hector

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel if only for spending the night due to business. Hotel located in business commercial area. No stores exists in the vecinity.
Stayed 1 night in Feb 2025

10/10 Excellent

Herminia

Stayed 2 nights in Feb 2025

10/10 Excellent

Robert, Laporte

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good not much around it to do. Busy highway in front nothing was walkable
Stayed 3 nights in Feb 2025

4/10 Poor

Humberto

Business traveler
Disliked: Cleanliness, property conditions & facilities
Waited for the room to be ready one hour after check in because it was not ready. The room Right next to the elevator, etc
Stayed 1 night in Jan 2025

10/10 Excellent

Greleyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, so comfortable and really clean. I loved it
Stayed 1 night in Dec 2024