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CHN Hotel Monterrey Centro, Trademark by Wyndham

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for CHN Hotel Monterrey Centro, Trademark by Wyndham

City view
Indoor pool, outdoor pool
Lobby
Bar (on property)
Suite, 1 King Bed, Non Smoking, City View | Living area | 42-inch flat-screen TV with cable channels, TV

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Room service
  • Laundry
  • Breakfast available

Explore the area

Map
Avenida Pino Suarez, 1001, Colonia Centro, Monterrey, NL, 64000
  • Auditorium Pabellón M
    7 min walk
  • Alameda
    13 min walk
  • Macroplaza
    17 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    35 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, City View

Executive Room, 1 King Bed, Non Smoking, City View | Premium bedding, pillowtop beds, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking, City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, City View

Suite, 1 King Bed, Non Smoking, City View | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, City View

  • 646 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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Room

iStay Hotel Monterrey Histórico

Pool
Parking included
Free WiFi
Restaurant
3.8 out of 5, Good, (1061)
The price is $93
per night
$111 total
includes taxes & fees
Jan 2 - Jan 3
iStay Hotel Monterrey Histórico

About this property

CHN Hotel Monterrey Centro, Trademark by Wyndham

3.5-star hotel in Monterrey Centro
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
CHN Hotel Monterrey Centro, Trademark by Wyndham offers 231 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a children's pool and an indoor pool, CHN Hotel Monterrey Centro, Trademark by Wyndham provides an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Complimentary covered self parking is available on site.

CHN Hotel Monterrey Centro, Trademark by Wyndham is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Gambrinos - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Lobby Bar - Onsite bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 299 for adults and MXN 149 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gambrinos
  • Lobby Bar

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300.00 per pet, per night
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 299 for adults and MXN 149 for children
  • Pet fee: MXN 300.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Centro Monterrey
Fiesta Inn Centro
Fiesta Inn Centro Monterrey
Fiesta Inn Monterrey Centro
Fiesta Monterrey Centro
Monterrey Centro
Monterrey Fiesta Inn
La Quinta by Wyndham Monterrey Centro
CHN Hotel Monterrey Centro, Trademark by Wyndham Hotel
CHN Hotel Monterrey Centro, Trademark by Wyndham Monterrey
CHN Hotel Monterrey Centro, Trademark by Wyndham Hotel Monterrey
Fiesta Inn Monterrey Centro

CHN Hotel Monterrey Centro, Trademark by Wyndham Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 349 out of 1001 reviews" "
Rating 8 - Good. 260 out of 1001 reviews" "
Rating 6 - Okay. 179 out of 1001 reviews" "
Rating 4 - Poor. 110 out of 1001 reviews" "
Rating 2 - Terrible. 103 out of 1001 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Maria

Liked: Staff & service
Stayed 4 nights in Sep 2024

8/10 Good

Carlos, Cypress

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The good: Property is located conveniently in downtown monterrey and most places of interest are nearby by walking or a short uber ride. Staff is very friendly and willing to assist you anytime. Breakfast buffet is great! with a variety of plates and good service. The not so good: We found this property to be deteriorating and showing lack of basic maintenance on walls with sloppy wall repairs, some electrical outlets are loose and can fall off (unsafe), water drainage was slow on bathroom shower and windows are very dirty on the outside so the view is not as beautiful towards the mountains. They were working on updating the wi-fi and construction was part of the experience. no air conditioning on the room halls during our visit.
Stayed 4 nights in Aug 2024

6/10 Okay

sergio

Traveled with partner
Liked: Amenities, property conditions & facilities
Cuartos necesitan remodelacion. Ban̈os necesitan limpiesa y pintura..sofas muy biejos.
Stayed 4 nights in Jul 2024

6/10 Okay

Javier, ROMA

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Mariel S

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel, breakfast was really good and good pet policy
Stayed 1 night in Jul 2024

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Gustavo

Food is really disappointing
Stayed 2 nights in Jun 2024

2/10 Terrible

Carlos

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
there were bugs in the room, and cockroaches in bathroom, pool not working too dirty
Stayed 1 night in Jun 2024

4/10 Poor

benigno

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a good outdoor appearance but once Inside in the floor hallways it is super hot and smelly. Once we arrived in our room it was dirty and only gives you two towels. No hand or face towels. Then our room key would not open multiple times and had to wait for maintenance in the hallway heat.
Stayed 1 night in Jun 2024

4/10 Poor

Alva Ruth

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Los conectores para la luz no servían y la chica de recepción se portó muy grosera y prepotente
Stayed 1 night in May 2024

8/10 Good

cesar G

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Jose

Stayed 1 night in Apr 2024

6/10 Okay

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
El único inconveniente fue que las sábanas estaban sucias
Stayed 1 night in Mar 2024

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

Olpidio H Ramirez

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like it at all. No hot water the shower would leak all the water outside to the room the towels were terrible. The lady at the front desk was so rude VERY BAD HOTEL NEVER GOING BACK TO IT !!!!!
Stayed 2 nights in Feb 2024

6/10 Okay

Martha

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

AMALIA J, EAGLE PASS

Stayed 2 nights in Jan 2024

4/10 Poor

Mark

Liked: Cleanliness, staff & service
No WiFi
Absolutely no Wi-Fi I was sporadically getting Internet service from a Starbucks across the street and it was not even close by so it’s hard to believe that the building itself has Wi-Fi.
Stayed 1 night in Jan 2024

8/10 Good

Oscar

Stayed 1 night in Dec 2023

4/10 Poor

Guadalupe

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service
Receptionist unfortunately did not meet female guest request when asked for additional towels, room was average but needs to improve house keeping
Stayed 2 nights in Nov 2023

8/10 Good

Ricardo

Traveled with family
Liked: Cleanliness, staff & service
It Is located in a convinient location but the property It Is a little careless
Stayed 1 night in Oct 2023

4/10 Poor

john

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
How this hotel has 4 stars is beyond me. The hotel is a terrible state. My air conditioner in my room is hanging out of the wall and I can see directly outside due to the terrible work done when installing the unit. Because there are giant holes in the wall the air conditioner does nothing except be exceptionally loud. The bathroom and shower stall are not sealed correctly so when you shower everything gets wet and water rises through the cracks and comes out on the other side of the wall. The hallways smell bad. Our towels didn’t get changed, and to make matters worse when I asked for a different room since mine isn’t remotely what I booked I was moved to a "newly upgraded" room that looked identical with the added bonus of spraying water all over the bathroom floor when the toilet was refilling.
Stayed 5 nights in Nov 2023

2/10 Terrible

Eduardo

Business traveler
Disliked: Amenities
The place was extremely dirty. We were dentists taking a training. Because of it we had to look for other hotel.
Stayed 3 nights in Oct 2023

4/10 Poor

Jaime

Traveled with group
place is poorly kept, will not stay there again, sheets look like decades old, room is poorly kept as well with visible danage
Stayed 3 nights in Oct 2023

8/10 Good

Trevor

Liked: Staff & service
room was clean but hall and elevator was very dirty.Restaurant's clise at 8.30 in surrounding area
Stayed 1 night in Oct 2023