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CHN Hotel Monterrey Norte, Trademark Collection by Wyndham

3.5 star property

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Photo gallery for CHN Hotel Monterrey Norte, Trademark Collection by Wyndham

Indoor/outdoor pool
Outdoor banquet area
Reception
Breakfast, lunch, dinner served; Regional cuisine
In-room safe, desk, laptop workspace, soundproofing

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Room service
  • Breakfast available
  • Gym

Explore the area

Map
Av. Fidel Velazquez, 3000, Col. Central, Monterrey, NL, 64190
  • IMSS - Unidad Médica de Alta Especialidad No. 25
    ‪2 min drive‬
  • ISSSTE Regional Hospital
    ‪4 min drive‬
  • Gaspar Mass
    ‪6 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪44 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Double Beds, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Twin Beds, Accessible, City View (Mobility)

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Twin Beds, Accessible, City View (Mobility)

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Junior Suite, 1 King Bed, Non Smoking

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

CHN Hotel Monterrey Norte, Trademark Collection by Wyndham

Monterrey hotel close to Monterrey Baseball Stadium
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
CHN Hotel Monterrey Norte, Trademark Collection by Wyndham offers 156 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a 24-hour business center and 2 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2153 square feet (200 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Complimentary covered self parking is available on site.

CHN Hotel Monterrey Norte, Trademark Collection by Wyndham is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Gambrinos - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Cantera Bar - This lobby lounge serves light fare only. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; MXN 180 for adults and MXN 120 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cantera Bar
  • Gambrinos

Things to do

  • Gym
  • Pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,153 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 11 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 180.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 180 for adults and MXN 120 for children
  • Pet fee: MXN 250.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 180.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Property is also known as

La Quinta by Wyndham Monterrey Norte
Fiesta Inn Norte
Fiesta Monterrey Norte
CHN Hotel Monterrey Norte Trademark Collection by Wyndham
CHN Hotel Monterrey Norte, Trademark Collection by Wyndham Hotel

CHN Hotel Monterrey Norte, Trademark Collection by Wyndham Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 363 out of 1001 reviews
Rating 8 - Good. 291 out of 1001 reviews
Rating 6 - Okay. 163 out of 1001 reviews
Rating 4 - Poor. 97 out of 1001 reviews
Rating 2 - Terrible. 87 out of 1001 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Hugo

Disliked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

4/10 Poor

Hugo

Disliked: Staff & service, property conditions & facilities
No towels in room. No iron. Took forever to get towels. A/C doesn’t cool enough
Stayed 2 nights in Nov 2024

10/10 Excellent

paCo panCH

-
Stayed 1 night in Nov 2024

4/10 Poor

Juan M, El Paso

Disliked: Amenities, property conditions & facilities
El desayuno está rico, el lugar en general se ve viejo, los baños no tienen buena condición en se estanca el agua y se tapan…no me quedaría o recomendaría este hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service
Everything is ok.. the only thing is the 2 times the I been there I don’t get my points on my carf
Stayed 3 nights in Oct 2024

6/10 Okay

OVIDIO

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No like
Stayed 1 night in Oct 2024

10/10 Excellent

Phyllis

Stayed 1 night in Sep 2024

2/10 Terrible

Ruben

Traveled with family
Disliked: Amenities, property conditions & facilities
The photos are completely misleading and at least not of this location recently. It’s an old smelly hotel in dire need of serious maintenance or remodeling. Mold in shower, disgusting carpets and old faulty elavator. Please avoid any chance you may have of staying here. Also it’s located in a very dangerous and inconvenient location for traveling in Monterrey
Stayed 2 nights in Oct 2024

10/10 Excellent

Eduardo

Stayed 1 night in Jul 2024

6/10 Okay

jesse

Traveled with partner
The service cleaning lady was missing the towels We keep asking every day for towels
Stayed 3 nights in Sep 2024

10/10 Excellent

Eder Eliud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Scott

Stayed 1 night in Aug 2024

8/10 Good

Luis Felipe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Robbie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Pablo

Traveled with family
Disliked: Cleanliness, staff & service
No te dan la habitación a tiempo, y en vez de asignarte otra habitación lista, te dejan esperando más de 1hr, debido a que mantenimiento está haciendo reparaciones de última hora.
Stayed 1 night in Jul 2024

8/10 Good

Raul

Stayed 4 nights in Jun 2024

4/10 Poor

Esmeralda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was support. I couldn’t get in and out of my room without help from the staff. The shower did not drain so there was water everywhere. Just very disappointing.
Stayed 2 nights in May 2024

6/10 Okay

William

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Levi

Liked: Cleanliness, amenities
Falta remodelar habitaciones
Stayed 1 night in May 2024

10/10 Excellent

Carlos

Liked: Cleanliness
Stayed 3 nights in May 2024

10/10 Excellent

Luis

Stayed 1 night in May 2024

2/10 Terrible

Eduardo

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty rooms
Dirty sheets, noisy AC, old and dirty towels, struggling with hot water, poor conector WiFi, mini TV. Horrible pillows.
Stayed 3 nights in May 2024

10/10 Excellent

Alan

Stayed 1 night in May 2024

4/10 Poor

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Dante

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel only because we had an event close by and it seemed like a decent place from pictures posted on Expedia. However, the front staff were unwelcoming, hotel is old, unclean, and smells like dirty old socks every where you walk in the hallways and in rooms. Thankfully it was only one night. Sheets, pillow cases, and curtains look stained and poorly washed (or many times rewashed and haven’t been changed in years). Don’t stay if you can avoid.
Stayed 1 night in Mar 2024