3-star Santa Catarina hotel close to U.S. Consulate General
This smoke-free hotel features an outdoor pool, a restaurant, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
Las Torres del Legado offers 79 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with cable channels.
Bathrooms include showers. This Santa Catarina hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Wired and wireless Internet access is complimentary. This 3-star property offers access to a business center and 5 meeting rooms. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This Colonial hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.
Las Torres del Legado is a smoke-free property.
Las Torres del Legado has a restaurant on site.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Area shuttle (surcharge)
Free self parking on site
Food and drink
A restaurant
Things to do
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Conveniences
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
5 meeting rooms
Business center
Conference space
Outdoors
Garden
In a regional park
In the mountains
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Wheelchair-accessible path to elevator
More
2 buildings
5 floors
Ballroom
Built in 2009
Colonial architecture
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Griddle
More
Heating
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (8:00 AM - 10:00 PM) and Saturday - Sunday (9:00 AM - 9:00 PM)
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Front desk hours are from 7:30 AM to 10 PM. Guests planning to arrive after hours must contact the property at least 48 hours prior to arrival to receive late check-in instructions.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MXN 350 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: MXN 670 per vehicle (one-way, maximum occupancy 3)
Rollaway bed fee: MXN 350 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Las Torres El Legado Hotel Santa Catarina
Las Torres El Legado Hotel
Las Torres El Legado Santa Catarina
Las Torres El Legado
Las Torres del Legado Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 73 out of 176 reviews" "
10 - Excellent
73
Rating 8 - Good. 61 out of 176 reviews" "
8 - Good
61
Rating 6 - Okay. 19 out of 176 reviews" "
6 - Okay
19
Rating 4 - Poor. 10 out of 176 reviews" "
4 - Poor
10
Rating 2 - Terrible. 13 out of 176 reviews" "
2 - Terrible
13
8.4/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
4/10 Poor
Katherine
Business traveler
Dec 8, 2021
Liked: Cleanliness, staff & service
Disliked: Room comfort
Kath
The hotel website looks nice and modern but in reality this hotel is outdated. I think they should upload the actual photo of the room to avoid cancellation
Room was extremely awkward. Something like a dorm room. Matress was thin and springy, literally. When we arrived it was very late and we were extremely tired and just went straight to sleep. Next morning we had lots of business to take care of and didn't get a chance to complain so again we slept on springy. Complained the following morning and mattress was changed for our 3rd night. Door security is nonexistent. No deadbolt and only a door chain affixed to the loose door trim. The headboard was not even secured to the bed or the wall and kept hitting our heads till I decided to sleep with my head at the foot of the bed.
the air conditioning did not work, and the second night electricity and water disappeared, and did not return until departure, without being able to take a shower, and without any notice from the management,
I love the gardens and the facilities, all staff are so frendly. Now because the pandemic the restaurant is close so yo don't have a near option to have food or something to drink
It must have been a fantastic place new. Now it’s fading away. The restaurant/office has a slate roof like you would see in Europe. Lots of trees. A little hard to find but worth it. Great staff everyone was very helpful and we were only passing through.
Personnel very polite and attentive. Rooms big and private. Quiet and beautiful surrounded by the mountains and very beautiful gardens. Swimming pool good size and very clean. Very nice restaurant and delicious food.
It was good overall, security at entrance and very apartment big. The front door was no too security since it was lose and it took them a while to fix a problem with the sink but I would stay again
The receptionist is the nicest person ever. Anything I needed assistance with she was available. She recommended very good places to eat. Checked up on me often. The housekeeping was outstanding! Property very clean.