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NH Collection Monterrey San Pedro

4.0 star property

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Photo gallery for NH Collection Monterrey San Pedro

Bar (on property)
Reception
1 bedroom, premium bedding, pillowtop beds, minibar
Exterior
1 bedroom, premium bedding, pillowtop beds, minibar

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Laundry

Explore the area

Map
Av Jose Vasconcelos 402, San Pedro Garza García, NL, 66268
  • Paseo San Pedro
    ‪2 min walk‬
  • Plaza Fiesta San Agustin
    ‪3 min drive‬
  • Basilica de Guadalupe
    ‪6 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior Room (Extra Bed 3 adults)

1 bedroom, premium bedding, pillowtop beds, minibar

Superior Room (Extra Bed 3 adults)

9.0 out of 10
Wonderful
(4 reviews)
  • 388 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite

1 bedroom, premium bedding, pillowtop beds, minibar

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 3 Adults)

1 bedroom, premium bedding, pillowtop beds, minibar

Junior Suite (Extra Bed 3 Adults)

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (Extra Bed 2 Adults + 2 Children)

1 bedroom, premium bedding, pillowtop beds, minibar

Premium Room (Extra Bed 2 Adults + 2 Children)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room

1 bedroom, premium bedding, pillowtop beds, minibar

Superior Room

8.4 out of 10
Very good
(81 reviews)
  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (2 adults + 1 child)

1 bedroom, premium bedding, pillowtop beds, minibar

Family Room (2 adults + 1 child)

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room

1 bedroom, premium bedding, pillowtop beds, minibar

Junior Room

7.6 out of 10
Good
(5 reviews)
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, pillowtop beds, minibar

Premium Room

8.4 out of 10
Very good
(5 reviews)
  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room (2 Double Beds)

1 bedroom, premium bedding, pillowtop beds, minibar

Superior Room (2 Double Beds)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Extra Bed 4 Adults)

1 bedroom, premium bedding, pillowtop beds, minibar

Premium Room (Extra Bed 4 Adults)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room

1 bedroom, premium bedding, pillowtop beds, minibar

Family Room

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

NH Collection Monterrey San Pedro

4-star San Pedro Garza García hotel connected to a shopping center, steps from Paseo San Pedro
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
NH Collection Monterrey San Pedro offers 217 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary manager's reception on select days. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This eco-certified hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance.

NH Collection Monterrey San Pedro is a smoke-free property.

The hotel offers a complimentary manager's reception on select days.
NH Collection Monterrey San Pedro has a restaurant on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 297 to 396 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: MXN 650
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 950

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 630 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Pet fee: MXN 630 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: MXN 650 (subject to availability)
  • Late check-out fee: MXN 950 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

NH Monterrey Garza Garcia
NH Monterrey Hotel Garza Garcia
Nh Monterrey Hotel San Pedro Garza Garcia
NH Collection Monterrey Hotel Garza Garcia
NH Collection Monterrey Hotel
NH Collection Monterrey Garza Garcia
NH Collection Monterrey
NH Collection Monterrey San Pedro Hotel San Pedro Garza Garcia
NH Collection Monterrey San Pedro Hotel
NH Collection Monterrey San Pedro San Pedro Garza Garcia
NH Collection Monterrey San Pedro
NH Monterrey

NH Collection Monterrey San Pedro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 695 out of 1172 reviews
Rating 8 - Good. 236 out of 1172 reviews
Rating 6 - Okay. 121 out of 1172 reviews
Rating 4 - Poor. 65 out of 1172 reviews
Rating 2 - Terrible. 55 out of 1172 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente locacion y servicio
Stayed 6 nights in Apr 2025

10/10 Excellent

Victor Hugo

Stayed 4 nights in Mar 2025

8/10 Good

David

Stayed 2 nights in Apr 2025

8/10 Good

Juan Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and installations
Stayed 2 nights in Apr 2025

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Its ok
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Stayed 1 night in Apr 2025

8/10 Good

JOSE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Maggie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was very nice, attached to a higher end mall, but we reserved during a construction period so the outside is a bit harder to get in/out of at times (generally okay) lots of places to eat/shop in walking distance, but theres not a lot of sidewalks and curbs are very narrow alongside VERY busy/fast traffic only real thing i didn't love was the shower. waterfall and handle option, but the stall itself had light orange mold buildup from shower product residues, the water was not a strong as i would hope and had some small issues with getting hotter temperatures tv has lots of stations, but was hoping i could connect my devices to stream as well (recommend bringing an hdmi cable for those who don't speak spanish); and room was surprisingly quite dimly lit. stay overall was quite nice, and we ended up ubering everywhere which was pretty easy
Stayed 6 nights in Apr 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cercano a Las Arboledas y vías rápidas
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Evelyn V

Stayed 1 night in Apr 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Mar 2025

4/10 Poor

Christian

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It takes more than one hour for Room Service when you call to ask about it they just tell me if I want to cancel, instead of trying to solve the issue. Hotel is Great Reception is Great Room Service TERRIBLE!!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 4 nights in Mar 2025

8/10 Good

DIONISIO, Naucalpan

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well located in San Pedro. Noisy at the time of my stay as the hotel is making renovations/additions. Very poor accounting control; I prepaid my stay through Expedia and at check out the tried to charge me again for my stay. The manager had to get involved. Terrible that a high quality, high cost hotel was blaming Expedia for their poor administrative practices.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alexandro

Stayed 3 nights in Jan 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kaleb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jose m

Stayed 1 night in Mar 2025

8/10 Good

GUSTAVO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe and Secure

Trip for a business trip and my family was with me. Convenient for when I when to a meeting and my family was able to spend the morning at the adjacent shopping center. Not over crowded mall.
Stayed 1 night in Jan 2025

10/10 Excellent

Ezequiel

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

Lavabo

NO funcionaba el lavabo y servicio de restautant bueno
Stayed 1 night in Mar 2025

6/10 Okay

Andrés

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general bien pero el cuarto olía a caldera.
Stayed 1 night in Mar 2025

4/10 Poor

Blanca

Stayed 1 night in Mar 2025