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Novotel Monterrey Valle

4.0 star property

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Photo gallery for Novotel Monterrey Valle

Seasonal outdoor pool
Bar (on property)
Exterior
Superior Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes
Porch

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Parking available
  • Laundry
  • 24/7 front desk
$103
includes taxes & fees
Dec 22 - Dec 23

Explore the area

View in a map
Ave Lazaro Cardenas 3000, Esq Dr Alt. Col. Valle Oriente, San Pedro Garza García, NL, 66269
  • Place, Showcenter Complex
    ‪9 min walk‬
  • Place, Fashion Drive
    ‪9 min walk‬
  • Place, Plaza Fiesta San Agustin
    ‪10 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪32 min drive‬

Room options

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room, 2 Double Beds

8.0 out of 10
Very good
(30 reviews)
  • 237 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed

8.0 out of 10
Very good
(34 reviews)
  • 248 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(17 reviews)
  • 248 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • 235 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Double Bed

  • Mountain view
  • Sleeps 3
  • 1 Double Bed

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About this property

Novotel Monterrey Valle

4-star hotel in Valle Oriente
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a seasonal outdoor pool, conference space, and concierge services are onsite. Housekeeping is available on request.
Novotel Monterrey Valle offers 238 air-conditioned accommodations with laptop-compatible safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

This San Pedro Garza García hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. Event facilities measuring 3875 square feet (360 square meters) include conference space. This Art Deco hotel also offers a seasonal outdoor pool, a terrace, and an arcade/game room. Concierge services and wedding services can be provided. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Novotel Monterrey Valle is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Novotel Monterrey Valle has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (MXN 100 per stay)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: MXN 335 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (45 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heated floor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 3 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Elevator
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500.00 per pet, per night, plus a deposit of MXN 500 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 335 per person
  • Covered self parking fee: MXN 100.00 per stay
  • Pet deposit: MXN 500 per night
  • Pet fee: MXN 500.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March to September
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Monterrey Novotel
Novotel Monterrey
Novotel Monterrey Valle
Novotel Monterrey Valle Garza Garcia
Novotel Monterrey Valle Hotel
Novotel Monterrey Valle Hotel Garza Garcia
Novotel Valle
Novotel Valle Monterrey
Novotel Hotel Monterrey Valle
Novotel Monterrey Valle Hotel San Pedro Garza Garcia
Novotel Nuevo Leon
Nuevo León Novotel
Novotel Monterrey Valle San Pedro Garza Garcia
Novotel Monterrey Valle Pedro
Novotel Monterrey Valle Hotel
Novotel Monterrey Valle San Pedro Garza García
Novotel Monterrey Valle Hotel San Pedro Garza García

Reviews

Novotel Monterrey Valle Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 472 out of 1005 reviews
Rating 8 - Good. 203 out of 1005 reviews
Rating 6 - Okay. 159 out of 1005 reviews
Rating 4 - Poor. 94 out of 1005 reviews
Rating 2 - Terrible. 77 out of 1005 reviews

Reviews

10/10 Excellent

Héctor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff coul be more kind
Stayed 1 night in Aug 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Really rude staff. 0 willing to help guest.
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge Enrique

Stayed 6 nights in Aug 2025

6/10 Okay

Gilberto

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

DAVID

.
Stayed 1 night in Aug 2025

4/10 Poor

Idalia, BROWNSVILLE

Disliked: Cleanliness
Está en construcción y no funcionan todos los elevadores, el aire no bajaba de 20 en nuestro cuarto el baño tenía olor a drenaje y el caurto no olía a limpio nose si sea por toda la construcción pero no me volvería a quedar aquí y menos por el precio
Stayed 2 nights in Jul 2025

6/10 Okay

Ana

Traveled with family and small children, Traveled with family
Liked: Staff & service
Well this is not a cheap hotel, we had 5 rooms and all of them had some things that one or more of the others didn’t, like for example coffee makers and fridge, we requested extra towels and they never delivered them, cleaning lady was rude to some of us, complaining about how dirty the room was, when it wasn’t, the water machine to refill room water wasn’t working most of the days, and not to mention that the facilities are currently under remodel, and to exit the pool you have to pass right next to the restaurant and the floors get super slippery, etc
Stayed 5 nights in Jul 2025

4/10 Poor

Jorge

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
They did not mention during reservation that hotel was in the process of been remodel Not a pleasant stay
Stayed 2 nights in Jul 2025

4/10 Poor

Harry

Stayed 3 nights in Jun 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness
Todo bien, lo malo es que está en construcción
Stayed 1 night in Jul 2025

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Solo detalles de construcción en las nuevas habitaciones Puertas que no habren bien Extractor de baño sin funcionar Broches de puertas mal colocados
Stayed 2 nights in Jul 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
Great place and very convenient location.
Stayed 3 nights in Jun 2025

4/10 Poor

mark

Disliked: Cleanliness, amenities, property conditions & facilities
The price
Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities
Nice place to stay!! Safe and easy to move around the area you don’t have to drive so far to find anything you need.
Stayed 2 nights in May 2025

8/10 Good

johanna

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Is in remodelation for now
Stayed 1 night in Jun 2025

10/10 Excellent

Jo

Business traveler
Liked: Cleanliness, property conditions & facilities
Need hair conditioner in the shower.
Stayed 5 nights in May 2025

6/10 Okay

Mauricio

Stayed 2 nights in May 2025

8/10 Good

eleoveres

Stayed 3 nights in May 2025

8/10 Good

eleoveres

Liked: Cleanliness, property conditions & facilities
I HAVE TO PAY FOR PARKING MY RENTAL CAR ON THE HOTEL.PARKING AREA. I THINK THAT SHOULD BE INCLUDED,
Stayed 2 nights in May 2025

10/10 Excellent

richard

Stayed 4 nights in May 2025

2/10 Terrible

tsaihsun

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Very old hotel
Stayed 2 nights in May 2025

6/10 Okay

Bill

Disliked: Amenities, property conditions & facilities
The hotel needs and upgrade as it is showing its age
Stayed 3 nights in May 2025

10/10 Excellent

Abel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in May 2025