*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The following facilities are closed seasonally each year. They will be closed from September 1 to January 15:
- Swimming pool
The property will be renovating from September 1 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
- Elevator
- Lobby
- Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
Property Features
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. Event facilities measuring 3875 square feet (360 square meters) include conference space. This Art Deco hotel also offers a terrace, an arcade/game room, and multilingual staff. Concierge services and wedding services can be provided. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Novotel Monterrey Valle is a smoke-free property.
- Organic food
- Water dispenser
- Elevator
- Locally-owned & organized tours & activities
- Showcase for local artists
- Locally-sourced food on site (80% or more)
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Covered parking
- Secured parking
- Vegan menu options available
- Express check-out
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Dry cleaning/laundry service
- Self parking (surcharge)
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- Biodegradable/compostable straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Conference space size (meters) - 360
- Number of meeting rooms - 8
- Terrace
- Luggage storage
- Concierge services
- Parking (limited spaces)
- Total number of rooms - 238
- No accessible shuttle
- Number of floors - 14
- Number of buildings/towers - 1
- Elevator door width (inches) - 45
- Number of bars/lounges - 1
- Elevator door width (centimeters) - 114
- Conference space
- Meeting rooms
- Year Built - 2002
- Free WiFi
- Vegetable garden
- Free wired internet
- Smoke-free property
- Safe-deposit box at front desk
- Proposal/romance packages available
- Breakfast available (surcharge)
- Number of restaurants - 1
- Conference space size (feet) - 3875
- Ballroom
- Banquet hall
- Reception hall
- Laundry facilities
- Vegetarian breakfast available
- Television in common areas
- Arcade/game room
- Wedding services
- Garden
- Multilingual staff
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Arcade/game room
- Playground on site
Room Amenities
Novotel Monterrey Valle offers 238 air-conditioned accommodations with laptop-compatible safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. This San Pedro Garza García hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
- Air conditioning
- Room service (limited hours)
- Television
- Daily housekeeping
- Phone
- Dial-up internet access
- Free local calls
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Desk
- High-speed internet access
- Soundproofed rooms
- Wireless internet access
- Blackout drapes/curtains
- Internet access (surcharge)
- In-room safe (laptop compatible)
- Cable TV service
- Flat-panel TV
- Free WiFi
- Free wired internet
- TV size: 32
- TV size measurement: inch
- Deep soaking bathtub
- Bathtub or shower
- Towels provided
- Number of bathrooms - 1
- Number of beds 1
- Housekeeping on request
- Window screens
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Change of towels (on request)
- Change of bed sheets (on request)
- Bed sheets not available
- Desk chair
- Energy-saving switches
Parking
Self parking (surcharge) , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Novotel Monterrey Valle has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Wheelchair-accessible public washroom
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
Nearby Activities
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately MXN 325 per person
- Covered self parking fee: MXN 100.00 per stay
- Pet deposit: MXN 500 per night
- Pet fee: MXN 500.00 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is 1 PM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash.
For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.
Service animals are allowed
Service animals are exempt from fees/restrictions
Annual carbon offsets
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Comprehensive food waste policy
Cashless transactions are available
Comprehensive recycling policy
Pets cannot be left unattended
Contactless check-out is available
Pets allowed in specific rooms only
Mobile key entry is not available
Debit cards not accepted
Staffed front desk
Children stay free - maximum age 16
Contactless check-in is available
No rollaway/extra beds available
Property does not follow a brand or regulatory agency's sanitization guidelines
LGBTQ friendly
Smoke detector
Children stay free
Parking height restrictions apply
Number of children who can stay free - 2
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
Pet Policy
- Pets allowed for an extra charge of MXN 500.00 per pet, per night, plus a deposit of MXN 500 per night
- Dogs and cats only
- 2 total (up to 33 lbs per pet)
- Pets cannot be left unattended
- Specific rooms only, restrictions apply
- Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Monterrey Novotel
- Novotel Monterrey
- Novotel Monterrey Valle
- Novotel Monterrey Valle Garza Garcia
- Novotel Monterrey Valle Hotel
- Novotel Monterrey Valle Hotel Garza Garcia
- Novotel Valle
- Novotel Valle Monterrey
- Novotel Hotel Monterrey Valle
- Novotel Monterrey Valle Hotel San Pedro Garza Garcia
- Novotel Nuevo Leon
- Nuevo León Novotel
- Novotel Monterrey Valle San Pedro Garza Garcia
- Novotel Monterrey Valle Pedro
- Novotel Monterrey Valle Hotel
- Novotel Monterrey Valle San Pedro Garza García
- Novotel Monterrey Valle Hotel San Pedro Garza García
Awards & Affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
- Green Key (Foundation for Environmental Education)
Hotel Reviews
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