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Quinta Real Monterrey

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quinta Real Monterrey

Exterior
Indoor pool, sun loungers
Interior
Bar (on property)
Gran Clase Torre Ejecutiva Dos Camas | Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Restaurant
  • Bar
    Bar
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
Av. Diego Rivera No. 500, Col. Fracc. Valle Oriente, San Pedro Garza García, NL, 66260
  • Showcenter Complex
    1 min walk
  • Fashion Drive
    2 min walk
  • Metropolitan Center
    3 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    40 min drive

Room options

View all photos for Master Suite King

Master Suite King | Premium bedding, minibar, in-room safe, desk

Master Suite King

  • 435 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Gran Clase Torre Ejecutiva Dos Camas

Gran Clase Torre Ejecutiva Dos Camas | Premium bedding, minibar, in-room safe, desk

Gran Clase Torre Ejecutiva Dos Camas

  • 611 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Governor Suite King

Governor Suite King | Premium bedding, minibar, in-room safe, desk

Governor Suite King

  • 1130 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Two Beds

Master Suite Two Beds | Premium bedding, minibar, in-room safe, desk

Master Suite Two Beds

  • 435 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Gran Clase Two Beds

Premium bedding, minibar, in-room safe, desk

Gran Clase Two Beds

  • 611 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Gran Clase Torre Ejecutiva King

Gran Clase Torre Ejecutiva King | Premium bedding, minibar, in-room safe, desk

Gran Clase Torre Ejecutiva King

  • 611 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Gran Clase King

Gran Clase King | Premium bedding, minibar, in-room safe, desk

Gran Clase King

  • 611 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Safi Royal Luxury Metropolitan

Pool
Hot Tub
Spa
Kids pool
4.4 out of 5, Excellent, (1237)
The price is $168
per night
$200 total
includes taxes & fees
Dec 7 - Dec 8
Safi Royal Luxury Metropolitan

About this property

Quinta Real Monterrey

5-star San Pedro Garza García hotel with restaurant
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Self parking is free. Other amenities include a fitness center, a bar/lounge, and WiFi in public areas. Housekeeping is available on request.
Quinta Real Monterrey offers 165 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages. The spa is open daily.
In addition to a full-service spa, Quinta Real Monterrey features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers multilingual staff, tour/ticket assistance, and a garden. For a surcharge, the property provides an airport shuttle (available on request) and an area shuttle. Complimentary self parking is available on site.

Quinta Real Monterrey is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
TIERRA MIA - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (MXN 141 per stay)

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 7:00 PM on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: MXN 387 for adults and MXN 176 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TIERRA MIA

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 387 for adults and MXN 176 for children
  • Fee for wireless internet in public areas: MXN 141.00 per stay (rates may vary)
  • Airport shuttle fee: MXN 450 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 450 (one-way), (from 1 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Quinta Real
Hotel Quinta Real Monterrey
Hotel Quinta Real Monterrey Garza Garcia
Monterrey Quinta Real
Quinta Real Hotel Monterrey
Quinta Real Monterrey
Quinta Real Monterrey Garza Garcia
Quinta Real Monterrey Hotel
Quinta Real Monterrey Hotel San Pedro Garza Garcia
Quinta Real Monterrey Mexico/San Pedro Garza Garcia, Nuevo Leon
Quinta Real Monterrey Hotel Garza Garcia
Monterrey Quinta Real Hotel
Quinta Real Monterrey San Pedro Garza Garcia

Quinta Real Monterrey Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 672 out of 1014 reviews" "
Rating 8 - Good. 151 out of 1014 reviews" "
Rating 6 - Okay. 82 out of 1014 reviews" "
Rating 4 - Poor. 68 out of 1014 reviews" "
Rating 2 - Terrible. 41 out of 1014 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Location,
Stayed 4 nights in Aug 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The feeling of tranquility, not so many people running around like a rat race.
Stayed 1 night in Aug 2024

4/10 Poor

Juan Pablo

Liked: Staff & service
Disliked: Property conditions & facilities
Mal
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose Javier, Leon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at Quinta Real with my family for a night while traveling to the U.S. Unfortunately, the overall service quality has noticeably declined, particularly in areas of cordiality and attention to detail. For instance, my wife requested honey to be brought to our room, and the room service staff responded dismissively, saying, “It’s not like we give away honey for free.” She ended up having to go to the restaurant herself to get some. Additionally, I asked for a blue pen at the lobby, and they not only didn’t have one but also made no effort to find one. These seemingly minor details significantly impact the guest experience. On a positive note, Oracio from the Bell Boy team provided outstanding service, and the restaurant offered an excellent dining experience, complete with live piano music and great ambiance. Having been a regular at Quinta Real for the past few years, I was surprised and disappointed to see that the excellence in service that I once admired is starting to slip.
Stayed 1 night in Aug 2024

2/10 Terrible

armando

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
very old rooms and needs renovation for price quality ratio.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2024

10/10 Excellent

Karla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Good room service The decorative pillows in my room smelled awful, threw them away, need to be cleaned Room 115
Stayed 4 nights in Aug 2024

4/10 Poor

Alejandro, Laredo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged more than the website stay and was dirty plates and dishes all over the corridors
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it….like always🥰 I”ll back soon☺️
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay one more night😉
Stayed 1 night in Aug 2024

10/10 Excellent

Erick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Sunday brunch with live music
Stayed 1 night in Jul 2024

10/10 Excellent

Monica, Austin

Stayed 5 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness
Stayed 2 nights in Jul 2024

6/10 Okay

Gonzalo

Disliked: Property conditions & facilities
Needs to re
Stayed 2 nights in Jul 2024

10/10 Excellent

MARIO A

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Jul 2024

10/10 Excellent

GABRIELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in San Pedro. Very convenient location across stores and shopping centres. Staff was always nice and kind
Stayed 7 nights in Jun 2024

10/10 Excellent

Eleazar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Francisco

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Stayed 1 night in Jul 2024

10/10 Excellent

leticia

Stayed 1 night in Jul 2024

4/10 Poor

Ana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
It was sad to see how this wonderful hotel has gone downhill.
Stayed 3 nights in Jun 2024

6/10 Okay

Hans

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I did not like the fact that Quinta Real overcharge by using an arbitrary exchange rate and making credit card charge in Mexican Pesos. It is abusive and arbitrary. It spoiled my stay for feeling being robbed.
Stayed 2 nights in Jun 2024

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024