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Quinta Real Monterrey

5.0 star property

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Photo gallery for Quinta Real Monterrey

Bar (on property)
Bar (on property)
Lobby sitting area
Bar (on property)
Couples treatment rooms

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Spa
  • Room service
$136
includes taxes & fees
Dec 18 - Dec 19

Explore the area

View in a map
Av. Diego Rivera No. 500, Col. Fracc. Valle Oriente, San Pedro Garza García, NL, 66260
  • Place, Showcenter Complex
    ‪1 min walk‬
  • Place, Fashion Drive
    ‪2 min walk‬
  • Place, Plaza Fiesta San Agustin
    ‪3 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪31 min drive‬

Room options

View all photos for Master Suite King

Master Suite King | 1 bedroom, premium bedding, minibar, in-room safe

Master Suite King

8.0 out of 10
Very good
(12 reviews)
  • 435 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Gran Clase King

Gran Clase King | 1 bedroom, premium bedding, minibar, in-room safe

Gran Clase King

7.2 out of 10
Good
(7 reviews)
  • 611 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Gran Clase Torre Ejecutiva King

Gran Clase Torre Ejecutiva King | 1 bedroom, premium bedding, minibar, in-room safe

Gran Clase Torre Ejecutiva King

8.0 out of 10
Very good
(2 reviews)
  • 611 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Gran Clase Torre Ejecutiva Dos Camas

Gran Clase Torre Ejecutiva Dos Camas | 1 bedroom, premium bedding, minibar, in-room safe

Gran Clase Torre Ejecutiva Dos Camas

  • 611 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite Two Beds

Master Suite Two Beds | 1 bedroom, premium bedding, minibar, in-room safe

Master Suite Two Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 435 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Gran Clase Two Beds

Gran Clase Two Beds | 1 bedroom, premium bedding, minibar, in-room safe

Gran Clase Two Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 611 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Governor Suite King

Governor Suite King | 1 bedroom, premium bedding, minibar, in-room safe

Governor Suite King

  • 1130 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Quinta Real Monterrey

5-star San Pedro Garza García hotel with restaurant
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Self parking is free. Other amenities include a fitness center, a bar/lounge, and WiFi in public areas. Housekeeping is available on request.
Quinta Real Monterrey offers 165 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages. The spa is open daily.
In addition to a full-service spa, Quinta Real Monterrey features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers multilingual staff, tour/ticket assistance, and a garden. For a surcharge, the property provides an airport shuttle (available on request) and an area shuttle. Complimentary self parking is available on site.

Quinta Real Monterrey is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and noon.
TIERRA MIA - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (MXN 141 per stay)

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 7:00 PM on request
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:00 AM to noon for a fee: MXN 387 for adults and MXN 176 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TIERRA MIA

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 387 for adults and MXN 176 for children
  • Fee for wireless internet in public areas: MXN 141.00 per stay (rates may vary)
  • Airport shuttle fee: MXN 450 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 450 (one-way), (from 1 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Quinta Real
Hotel Quinta Real Monterrey
Hotel Quinta Real Monterrey Garza Garcia
Monterrey Quinta Real
Quinta Real Hotel Monterrey
Quinta Real Monterrey
Quinta Real Monterrey Garza Garcia
Quinta Real Monterrey Hotel
Quinta Real Monterrey Hotel San Pedro Garza Garcia
Quinta Real Monterrey Mexico/San Pedro Garza Garcia, Nuevo Leon
Quinta Real Monterrey Hotel Garza Garcia
Monterrey Quinta Real Hotel
Quinta Real Monterrey San Pedro Garza Garcia

Reviews

Quinta Real Monterrey Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 635 out of 1001 reviews
Rating 8 - Good. 148 out of 1001 reviews
Rating 6 - Okay. 89 out of 1001 reviews
Rating 4 - Poor. 74 out of 1001 reviews
Rating 2 - Terrible. 55 out of 1001 reviews

Reviews

8/10 Good

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Daniela

Liked: Cleanliness, staff & service
Very nice property, with attentive staff and an excellent location. However, the property would benefit from improved maintenance. I have stayed here in the past and can notice a decline in upkeep. There was no minibar in my room, and we had to request one because there are not enough available for all rooms. The thermostat in the room needs an upgrade, and the bathroom could use a renovation. With these improvements, this could be the best property in town.
Stayed 1 night in Aug 2025

4/10 Poor

John

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Very dirty, NO COFFE IN THE ROOM
Stayed 2 nights in Aug 2025

10/10 Excellent

Carlos

Stayed 1 night in Jul 2025

10/10 Excellent

Bruno

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay overall
Stayed 2 nights in Jun 2025

4/10 Poor

Arturo

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Urgent to work on some renovation around rooms and dining areas.
Stayed 3 nights in Jul 2025

2/10 Terrible

Pamela

Stayed 1 night in Jul 2025

10/10 Excellent

alejandro

Stayed 1 night in Jul 2025

2/10 Terrible

Oscar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nada
Stayed 3 nights in Jul 2025

4/10 Poor

Rogelio

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Jessica

Stayed 1 night in Jun 2025

10/10 Excellent

Erandine, salamanca

Stayed 1 night in Jul 2025

6/10 Okay

Jorge Luis

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Stayed 1 night in Jun 2025

4/10 Poor

Jose

Stayed 2 nights in Jun 2025

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I got the Clase King room. Linens smelled like vomit. I ordered puree de potato for my 1 year old daughter and it had big chunks of potatoes. She spit them out. The floor was very dirty . I told the manager and they changed the sheets but only upon request.My daughter and wife both got big bites and maid didn't bother to throw our garbage in the room or restroom over the weekend. The building is classic and nice but the personnel needs a good revamp
Stayed 2 nights in Jun 2025

10/10 Excellent

Eleazar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel amazing decor and service and super convenient for shopping just loved it
Stayed 3 nights in Jun 2025

10/10 Excellent

Ignacio

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Rodolfo

Stayed 3 nights in Jun 2025

4/10 Poor

Eva

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Muy sucio y viejo
Stayed 1 night in Jun 2025

10/10 Excellent

nestor

Stayed 1 night in May 2025

8/10 Good

Eduardo

Traveled with group
Liked: Cleanliness, amenities
The hotel was clean and the room was spacious and beds super comfortable. It’s a bit old and could use some maintenance, but the great location made up for it—close to lots of shops and attractions. The bar was pricey, but overall, I’d definitely stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

JUAN M.

Stayed 1 night in May 2025

4/10 Poor

ALBERTO DE LA FUENTE, Chula Vista

Traveled with family
Liked: Amenities
This used to be one of the best, if not the best hotel in Monterrey. It is outdated, needs a lot of maintenance, and worn off. The first 2 days no hot water for showering, the illuminated mirror was not working and we asked for a new one, never changed. The first day our room was not cleaned or serviced. When asking for more towels, it took a lot of time, and only brought us two (we were 3), telling us for the moment they have not enough towels. No one helped with the luggage when we arrived and you have to go down some stairs to get to the elevator, so people with disabilities would have trouble. The water pool was cold. They told us the water heater was not working. I have stayed here many years ago, and nothing compared to this unpleasant surprise for a “five star hotel”. The property feels with abandonment, short of staff, and even the staff seemed unhappy doing its job. Although the location is 5 stars, there are a lot of other upscale hotels in the surrounding area, less expensive and newer. Next time in Monterrey I won’t stay here again.
Stayed 4 nights in May 2025

6/10 Okay

Roberto

Business traveler
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
El personal muy atentos, muy amables, las housekeepers muy bien, hacian el cambio de sabanas diariamente y todo limpio en los baños, pero las condiciones del hotel dejan mucho que desear, le falta mucho mantenimiento, las alfombras de los pasillos y los cuartos olian a drenaje ademas de que estan demasiado sucias, se percibe mucha humedad en todo el hotel, y pues como digo ya adentro caminando por los pasillos huele mucho a caño. Por favor dueños o encargados de la quinta real, se necesita mucho mantenimiento, cambien las alfombras por alfombras nuevas, esas que tienen aunque las laven estan demasiadas percudidas y en muy malas condiciones.
Stayed 4 nights in May 2025