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Quinta Real Monterrey

5.0 star property

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Photo gallery for Quinta Real Monterrey

Front of property
Bar (on property)
Bar (on property)
Terrace/patio
Gran Clase Two Beds | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Spa
  • Breakfast available

Explore the area

Map
Av. Diego Rivera No. 500, Col. Fracc. Valle Oriente, San Pedro Garza García, NL, 66260
  • Fashion Drive
    ‪2 min walk‬
  • Plaza Fiesta San Agustin
    ‪3 min walk‬
  • Macroplaza
    ‪5 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪31 min drive‬

Room options

View all photos for Master Suite King

Master Suite King | 1 bedroom, premium bedding, minibar, in-room safe

Master Suite King

8.0 out of 10
Very good
(11 reviews)
  • 435 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Gran Clase Torre Ejecutiva Dos Camas

Gran Clase Torre Ejecutiva Dos Camas | 1 bedroom, premium bedding, minibar, in-room safe

Gran Clase Torre Ejecutiva Dos Camas

  • 611 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Governor Suite King

Governor Suite King | 1 bedroom, premium bedding, minibar, in-room safe

Governor Suite King

  • 1130 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Two Beds

Master Suite Two Beds | 1 bedroom, premium bedding, minibar, in-room safe

Master Suite Two Beds

8.6 out of 10
Excellent
(4 reviews)
  • 435 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Gran Clase Two Beds

Gran Clase Two Beds | 1 bedroom, premium bedding, minibar, in-room safe

Gran Clase Two Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 611 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Gran Clase Torre Ejecutiva King

Gran Clase Torre Ejecutiva King | 1 bedroom, premium bedding, minibar, in-room safe

Gran Clase Torre Ejecutiva King

8.0 out of 10
Very good
(2 reviews)
  • 611 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Gran Clase King

Gran Clase King | 1 bedroom, premium bedding, minibar, in-room safe

Gran Clase King

  • 611 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Terrace/patio

Safi Royal Luxury Metropolitan

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
4.5 out of 5, Wonderful, (1851)
$220 nightly
The price was $385
The price is $220 total
includes taxes & fees
Safi Royal Luxury Metropolitan

About this property

Quinta Real Monterrey

5-star San Pedro Garza García hotel with restaurant
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Self parking is free. Other amenities include a fitness center, a bar/lounge, and WiFi in public areas. Housekeeping is available on request.
Quinta Real Monterrey offers 165 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages. The spa is open daily.
In addition to a full-service spa, Quinta Real Monterrey features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers multilingual staff, tour/ticket assistance, and a garden. For a surcharge, the property provides an airport shuttle (available on request) and an area shuttle. Complimentary self parking is available on site.

Quinta Real Monterrey is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and noon.
TIERRA MIA - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (MXN 141 per stay)

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 7:00 PM on request
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:00 AM to noon for a fee: MXN 387 for adults and MXN 176 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TIERRA MIA

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 387 for adults and MXN 176 for children
  • Fee for wireless internet in public areas: MXN 141.00 per stay (rates may vary)
  • Airport shuttle fee: MXN 450 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 450 (one-way), (from 1 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Quinta Real
Hotel Quinta Real Monterrey
Hotel Quinta Real Monterrey Garza Garcia
Monterrey Quinta Real
Quinta Real Hotel Monterrey
Quinta Real Monterrey
Quinta Real Monterrey Garza Garcia
Quinta Real Monterrey Hotel
Quinta Real Monterrey Hotel San Pedro Garza Garcia
Quinta Real Monterrey Mexico/San Pedro Garza Garcia, Nuevo Leon
Quinta Real Monterrey Hotel Garza Garcia
Monterrey Quinta Real Hotel
Quinta Real Monterrey San Pedro Garza Garcia

Quinta Real Monterrey Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 638 out of 1006 reviews
Rating 8 - Good. 160 out of 1006 reviews
Rating 6 - Okay. 88 out of 1006 reviews
Rating 4 - Poor. 71 out of 1006 reviews
Rating 2 - Terrible. 49 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Juan, Houston

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at several Quinta Real locations and always had fantastic experiences, which made this visit to Quinta Real Monterrey all the more disappointing. This property is not living up to the brand’s reputation. The room I stayed in was outdated and felt worn out. The windows were dirty, and the shower had visible mildew—things you don’t expect from a hotel in this price range. It was clear the property hasn’t been properly maintained. The bar was another letdown. Service was incredibly slow, the hours were inconsistent, and I often had to get up and find someone just to order a drink. The entire experience made it feel like a budget resort, not a supposed luxury hotel. Quinta Real Monterrey has so much potential, but it desperately needs serious renovations and better management. Until they invest in bringing it back up to standard, I’ll be staying elsewhere.
Stayed 1 night in Mar 2025

2/10 Terrible

Juan, Houston

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve always been a fan of Quinta Real properties—beautiful hotels with great service and attention to detail. Unfortunately, Quinta Real Monterrey was a huge disappointment and nowhere near the standard I’ve come to expect from this brand. The rooms are extremely dated, with dirty windows that clearly haven’t been cleaned in a long time. The shower had mildew, and overall, the place just felt neglected. For a hotel with this history and reputation, it was really surprising to see how far it’s gone downhill. Service at the bar was just as bad—slow, inconsistent hours, and I had to flag people down just to get a drink. It felt more like a cheap resort than a luxury property. It’s a shame because this place could be great again, but it needs a major facelift and a renewed focus on service. Until then, there are much better options in Monterrey for the price. I won’t be coming back anytime soon.
Stayed 2 nights in Mar 2025

10/10 Excellent

Massimiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Felipe

Stayed 1 night in Mar 2025

10/10 Excellent

ALEJANDRO

Stayed 4 nights in Feb 2025

10/10 Excellent

Brian

Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jorge

Stayed 2 nights in Feb 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service all around, the bar is great as are the restaurant and rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel to stay in Monterrey!
Stayed 2 nights in Dec 2024

2/10 Terrible

Nelly

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms (rented 3 different ones) can be compared with a cheap stinky motel. They are dirty and moldy.
Stayed 3 nights in Jan 2025

2/10 Terrible

Nelly

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This inside of the rooms can be compared to cheap moldy and stinky motels. I will never stay here again. Huge regret.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very mice hotel, will stay again
Stayed 3 nights in Jan 2025

6/10 Okay

Dallas

Disliked: Property conditions & facilities
Only able to communicate with one staff member due to language barrier. Rooms extremely dark, several plugs not working, totally unsuitable for anyone with any form of physical disability. Over priced. Would not recommend.
Stayed 4 nights in Jan 2025

10/10 Excellent

Pablo

Stayed 8 nights in Dec 2024

2/10 Terrible

Olga

Stayed 1 night in Nov 2024

8/10 Good

eduardo

Stayed 2 nights in Jan 2025

2/10 Terrible

Olga

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy viejo y con falta de mantenimiento
Stayed 2 nights in Nov 2024

8/10 Good

Guillermo

Stayed 2 nights in Dec 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

JOSE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Bruce

Stayed 5 nights in Dec 2024

10/10 Excellent

marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Miguel, Houston

Traveled with family
Liked: Staff & service
Despues de visitar Monterrety varias veces y haber estado en diferentes hoteles. Decidi estar en el "Mejor Hotel", pero no fue asi, mis expectativas eran muchas. Estos son los motivos: - Habitacion asignada con mal olor (a viejo y mucho polvo). - Pedi cambio de habitacion o upgrade, me cambiaron la habitacion pero no upgrade (con Expedia tengo derecho a upgrade). - La habitacion asignada no cumplio con las expectativas: 1. Botella de shampo y acondicionador a la mitad y tiradas en la regadera. 2. Cabellos largos en la cama, debajo de las sabanas, lo cual me dice que no hubo cambio de sabanas entre huespedes. 3. No habia control remoto de la tele. 4. La caja fuerte no funcionaba. 5. La escala para tomar el peso no servia, creemos falta de pila. 6. Solo un par de pantuflas y una sola bata de bano cuando eramos 2 personas. 7. Papel de bano de baja calidad, me roso desde la primera vez. 8. En recepcion pregunte por el spa y no supieron donde estaba. Visite por primera vez este hotel hace 10 anios y me parecio fabuloso, pero no esta vez. No ha mantenido el nivel requerido para el precio de la habitacion. Sequire buscando al mejor Holet de Monterrey. Miguel Rojas
Stayed 2 nights in Dec 2024

10/10 Excellent

Jesus

Stayed 2 nights in Nov 2024