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Wyndham Monterrey Ambassador Centro

3.5 star property

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Photo gallery for Wyndham Monterrey Ambassador Centro

Exterior
Lobby sitting area
Premium bedding, pillowtop beds, in-room safe, desk
Bar (on property)
Business center

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
Av Hidalgo 310 Oriente, Monterrey, NL, 64000
  • Auditorium Pabellón M
    ‪5 min walk‬
  • Macroplaza
    ‪7 min walk‬
  • Fundidora Park
    ‪5 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Master)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Master)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds, Non Smoking

LED TV

Family Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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Exterior

Hotel Kavia Monterrey

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
4.4 out of 5, Excellent, (1827)
The price is $356
per night
$404 total
includes taxes & fees
Apr 5 - Apr 6
Hotel Kavia Monterrey

About this property

Wyndham Monterrey Ambassador Centro

3.5-star hotel in Monterrey Centro
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Wyndham Monterrey Ambassador Centro offers 229 air-conditioned accommodations with laptop-compatible safes and hair dryers. Pillowtop beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a 24-hour business center and 11 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 9688 square feet (900 square meters) include conference space. This business-friendly hotel also offers multilingual staff, concierge services, and room service (during limited hours). Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Wyndham Monterrey Ambassador Centro is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.
Wyndham Monterrey Ambassador Centro has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (MXN 110 per stay; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 375 for adults and MXN 160 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • 9,688 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Thin carpet in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Renovated entire property - November 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500.00 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 44 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 375 for adults and MXN 160 for children
  • Self parking fee: MXN 110 per stay (in/out privileges)
  • Pet fee: MXN 500.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast rate categories do not include breakfast for children. A separate breakfast fee may apply to extra persons below 18 years and is payable onsite.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Wyndham Monterrey Ambassador Centro Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 510 out of 1210 reviews
Rating 8 - Good. 233 out of 1210 reviews
Rating 6 - Okay. 193 out of 1210 reviews
Rating 4 - Poor. 137 out of 1210 reviews
Rating 2 - Terrible. 137 out of 1210 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

jaime, GRAND PRAIRIE

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Nathan

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Griselda

Liked: Amenities
Perfect
Stayed 4 nights in Nov 2024

10/10 Excellent

Abraham

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very nice staff. Downside is the ac control is locked but it was set to "automatic", so adjusting the temperature should be enough.
Stayed 1 night in Nov 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Adria, Houston

Disliked: Cleanliness, amenities, property conditions & facilities
I have been coming to this hotel for years. It has a very good location. This time I got one of the rooms that are not renovated and it is not the first time I have stayed in that type of room, but it is not the room that they show you on Expedia and the one I selected. I would not have complained, but the facilities in the room were too neglected, stains on the carpet, many long hairs in the bathroom (they were not mine), many hairs in the shower, the hair dryer did not work, the closet door was fallen and they just left it leaning against the wall in the room, the furniture was battered, old and stained plugs and switches, the bed was sunken and although the sheets and pillowcases looked clean, the pillows smelled dirty, I had to put a towel on the pillow to be able to sleep.
Stayed 1 night in Nov 2024

10/10 Excellent

Alma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Elizabeth

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a special request for parking and they were amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Nov 2024

4/10 Poor

Jair

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are old, smelly, with many things no functioning (e.g., air conditioning control, safe lock) Pictures are misleading.
Stayed 1 night in Nov 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs updating to match the lobby
Stayed 1 night in Oct 2024

6/10 Okay

Mario

Stayed 1 night in Oct 2024

10/10 Excellent

Abraham

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice building, the dining area is beautiful but the rooms could be more spacious.
Stayed 1 night in Oct 2024

10/10 Excellent

Manuel, Dallas

Stayed 1 night in Sep 2024

2/10 Terrible

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Ok
Stayed 3 nights in Oct 2024

10/10 Excellent

Miguel

Liked: Staff & service, property conditions & facilities
Love the suites at this hotel, very spacious!
Stayed 2 nights in Sep 2024

4/10 Poor

jaime

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Old hotel, smells like humidity. Sink wasn't clean with some insects and hair. There were a lot of big cut nails and other debris on the carpet.
Stayed 1 night in Sep 2024

2/10 Terrible

Mahesh

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible place
There was a coffee machine but no coffee, sugar, cups, etc. Out of the 4 days only once the staff came to clean. There was no place to purchase water, and the hotel said they ran out of bottled water. The keys do not work, each time we had to go to the front desk to redo the keys
Stayed 3 nights in Sep 2024

10/10 Excellent

GUILLERMO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Gaspar

Traveled with family
Never staying here again.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
It was cheaper for a reason. Very outdated. Had to ask for a different room because the drains were completely clogged and the room was not cleaned properly before arrival. The lobby was decent but once you go to room floors there is much to be desired. I left for a different hotel for the rest of my stay.
Stayed 2 nights in Sep 2024

2/10 Terrible

Jennifer

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Las instalaciones estaban excesivamente sucias. La regadera del baño estaba llena de cabellos y huellas de zapatos sucios. Las sábanas estaban manchadas y tenían un olor desagradable bien impregnado. No recomiendo este hotel para nada, le pondría 0 estrellas si fuera posible, porque no se merecen ni una estrella siquiera. Se ve que el equipo de limpieza ni hizo el intento de limpiar tantito, porque estaba terrible la suciedad. Según tiene aire acondicionado pero no enfriaba para nada, llevaba mis dos bebés conmigo y estábamos sudando por tan caliente que estaba ahí adentro. El teléfono para llamar a recepción tampoco funcionaba y las toallas del baño estaban rotas. Ah, y para terminarla todavía te cobran el estacionamiento también. 😒 Nos fuimos a primera hora y nos quedamos en el Holiday Inn, el cual cobró casi lo mismo con almuerzo y estacionamiento gratis incluido, ese si lo súper recomiendo!
Stayed 1 night in Sep 2024

2/10 Terrible

ROSSY, Pearland

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Miguel

Stayed 2 nights in Aug 2024

10/10 Excellent

Kristeena, Crestview

Liked: Staff & service, property conditions & facilities
Excellent hotel close to all the restaurants and shopping areas.
Stayed 1 night in Aug 2024