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Wyndham Monterrey Ambassador Centro

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wyndham Monterrey Ambassador Centro

Exterior
Premium bedding, pillowtop beds, in-room safe, desk
LED TV
Lobby sitting area
Business center

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Room service
  • Breakfast available
  • Air conditioning

Explore the area

Map
Av Hidalgo 310 Oriente, Monterrey, NL, 64000
  • Auditorium Pabellón M
    5 min walk
  • Fuente de la Vida o Neptuno
    7 min walk
  • Macroplaza
    7 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    33 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Master)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Master)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds, Non Smoking

LED TV

Family Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Wyndham Monterrey Ambassador Centro

3.5-star hotel in Monterrey Centro
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Wyndham Monterrey Ambassador Centro offers 229 air-conditioned accommodations with laptop-compatible safes and hair dryers. Pillowtop beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a 24-hour business center and 11 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 9688 square feet (900 square meters) include conference space. This business-friendly hotel also offers multilingual staff, concierge services, and room service (during limited hours). Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Wyndham Monterrey Ambassador Centro is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.
Wyndham Monterrey Ambassador Centro has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (MXN 110 per stay; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 375 for adults and MXN 160 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • 9,688 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Thin carpet in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500.00 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 44 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 375 for adults and MXN 160 for children
  • Self parking fee: MXN 110 per stay (in/out privileges)
  • Pet fee: MXN 500.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast rate categories do not include breakfast for children. A separate breakfast fee may apply to extra persons below 18 years and is payable onsite.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Wyndham Monterrey Ambassador Centro Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 512 out of 1241 reviews" "
Rating 8 - Good. 232 out of 1241 reviews" "
Rating 6 - Okay. 200 out of 1241 reviews" "
Rating 4 - Poor. 154 out of 1241 reviews" "
Rating 2 - Terrible. 143 out of 1241 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kristeena, Crestview

Liked: Staff & service, property conditions & facilities
Excellent hotel close to all the restaurants and shopping areas.
Stayed 1 night in Aug 2024

10/10 Excellent

Adriana

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Abraham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful and nice
Stayed 1 night in Aug 2024

10/10 Excellent

Israel David

Stayed 1 night in Aug 2024

10/10 Excellent

Rodolfo, Edinburg

Liked: Cleanliness, staff & service, property conditions & facilities
Traditional in good conditions
Stayed 1 night in Aug 2024

4/10 Poor

Lance

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Surprised and disappointed
I was disappointed with the overall appearance of most everything once she got out of the lobby! The bed was comfortable and clean. The overall hotel was very worn down and the carpets were incredibly dirty and worn I was a bit surprised and disappointed for the price and the brand
Stayed 1 night in Aug 2024

10/10 Excellent

Axel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern booking, easy to apply in Expedia
Stayed 2 nights in Aug 2024

8/10 Good

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great , internet was fast, everything is within a walking distance (food, shopping..etc) only thing I have to say would be the check in time is 3 and my room wasn’t ready till 3:45 o so so I had to wait a good while in the lounge since I go there around 1:30 some.
Stayed 3 nights in Aug 2024

6/10 Okay

Christian

Stayed 1 night in Jul 2024

10/10 Excellent

María

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación me gustó, el trato del personal todos muy amables
Stayed 1 night in Aug 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, bed was too soft for my taste
Stayed 1 night in Jul 2024

2/10 Terrible

Daniel, Mexico

Disliked: Cleanliness, staff & service
Había una cucaracha en el cuarto. Nadie agenció a mi. Queja. Servicio lento. No pude ordenar a cuartos. Pésimo. Última ve que me hospedo ahí.
Stayed 2 nights in Jul 2024

6/10 Okay

Franco

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Jose

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rugs and beds need to be replace
Very old and used
Stayed 1 night in Jul 2024

8/10 Good

Angelica

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good and comfortable
Stayed 3 nights in Jul 2024

6/10 Okay

Jose

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful people
Stayed 7 nights in Jul 2024

8/10 Good

Juana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renovations needed but friendly stay
Hotel was good accommodation. I was given the 6th floor. Furniture was old, scraped, walls a little tore down, hotel needs an update. Dirt in the corners and not very well vacuumed. Friendly staff and a great location in downtown Monterrey. Hotel need renovations asap for the price.
Stayed 4 nights in Jul 2024

10/10 Excellent

LUIS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gilberto, Laredo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jul 2024

10/10 Excellent

Nallely

Stayed 3 nights in Jul 2024

10/10 Excellent

Martha

Traveled with family
Disliked: Staff & service, property conditions & facilities
Rooms tooooooo hot And you couldn’t change the temperature Cleaning service were rude
Stayed 9 nights in Jun 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 1 night in Jul 2024

8/10 Good

Zamir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It may be better
In general, the facilities and service were excellent, only the shower was very bad, very little water came out, there was more in the sink
Stayed 1 night in Jul 2024

6/10 Okay

Jorge

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Hotel is one of the oldest in this area and rooms are big old size which is plus. We stayed with a group of friends and family and all agreed about the rooms’ carpet need to be replaced or at least kept well cleaned. Our suite had 2 tv’s but only 1 remote. Room’s cleaning was not good. Dirty towels and sheets.
Stayed 3 nights in Jul 2024