The Springs Resort and Spa at Arenal

5.0 star property

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Villa Palacio | Living area | Flat-screen TV, DVD player, iPod dock
5 restaurants, breakfast, lunch, dinner served; sushi
Vista Grande Double Queen | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Three Bedroom Premier Suite | Living room | Flat-screen TV, DVD player, iPod dock
Couples treatment rooms, sauna, steam room, hot springs, Turkish bath

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
9 Km West and 3.5 km North of La Fortuna, Centre, Arenal Volcano area, Monterrey, Alajuela, 21007
  • Arenal Volcano
  • Arenal Natura Ecological Park
    ‪10 min drive‬
  • Tabacon Hot Springs
    ‪13 min drive‬
  • La Fortuna (FON-Arenal)
    ‪23 min drive‬

Room options

Vista Grande Double Queen

  • Mountain view
  • 915 sq ft
  • Sleeps 6
  • 2 Queen Beds

Villa Palacio

  • Mountain view
  • 4574 sq ft
  • Sleeps 18
  • 7 King Beds and 1 Double Trundle Bed

Alta Vista Guestroom

  • Mountain view
  • 731 sq ft
  • Sleeps 4
  • 1 King Bed

Family Suite

  • Mountain view
  • 1249 sq ft
  • Sleeps 8
  • 2 King Beds

Vista Guest Room

  • Mountain view
  • 723 sq ft
  • Sleeps 4
  • 1 King Bed

Honeymoon Vista Guest Room

  • Mountain view
  • 731 sq ft
  • Sleeps 4
  • 1 King Bed

Three Bedroom Premier Suite

  • Mountain view
  • 2551 sq ft
  • Sleeps 11
  • 1 King Bed, 3 Queen Beds, 1 Twin Bed and 1 Twin Sofa Bed

Vista Grande Guest Room

  • Mountain view
  • 915 sq ft
  • Sleeps 5
  • 1 King Bed

Similar properties

About this property

The Springs Resort and Spa at Arenal

5-star Monterrey resort close to Arenal Natura Ecological Park
This smoke-free resort features 5 restaurants, 15 outdoor pools, and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
The Springs Resort and Spa at Arenal offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Monterrey resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

15 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sanctuary Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily. There are 15 hot springs open between 6:00 AM and 9:00 PM.
The Springs Resort and Spa at Arenal features a full-service spa, hot springs, and 15 outdoor swimming pools. Dining is available at one of the resort's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center and a meeting room. Event facilities measuring 2313 square feet (215 square meters) include a conference center. This luxury resort also offers a children's pool, a hot tub, and a fitness center. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking and valet parking are available on site.

The Springs Resort and Spa at Arenal is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Tres Cascadas - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Las Ventanas - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Ginger Sushi - This restaurant specializes in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: CRC 20,000 to 30,000 for adults and CRC 14,000 to 20,000 for children
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ginger Sushi
  • Las Ventanas
  • Tres Cascadas

Things to do

  • 15 hot springs
  • 15 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fishing
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Kayaking
  • Rafting
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • 15 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,313 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 15 hot springs
  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot springs open from 6:00 AM - 9:00 PM
  • Hot springs water temperature - 99 ºF
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CRC 35000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CRC 20000 to 30000 for adults, and CRC 14000 to 20000 for children
  • Airport shuttle fee: CRC 96000 per vehicle (one-way)
  • Rollaway bed fee: CRC 35000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Hot springs access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Arenal Springs
Arenal Springs Resort
Springs Resort Arenal Monterrey
Springs Arenal Fortuna
Springs Arenal Monterrey
Springs Resort Arenal Fortuna
Springs Resort Arenal La Fortuna
Springs Arenal La Fortuna

The Springs Resort and Spa at Arenal Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 922 out of 1001 reviews
Rating 8 - Good. 53 out of 1001 reviews
Rating 6 - Okay. 16 out of 1001 reviews
Rating 4 - Poor. 6 out of 1001 reviews
Rating 2 - Terrible. 4 out of 1001 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Seama

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful resort. We were blown away by the views, amenities, service, every aspect of our stay from start to finish was truly first class. One of the most beautiful places we have stayed. Rooms were spacious, staff were so kind and friendly. Can’t say enough wonderful things.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and amenities
Stayed 2 nights in Mar 2025

10/10 Excellent

francois, Québec

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Katrina

Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan

Stayed 4 nights in Mar 2025

10/10 Excellent

Matthew, Hermosa Beach

Stayed 3 nights in Feb 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

DOUGLAS, METARIE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful

10/10 Excellent

charlet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The only thing I would like to mention is that the receptionist only recommended their transportation when we wanted to head out to town instead of giving us the option between their transportation and Uber. Their transportation fee was $28 plus tax and Uber was $7. Other than that, this is a really great resort. The staff were friendly, the rooms were clean, and the views are AMAZING! This is a lovely place. Thank you Ely, you were always so kind. Until next time, Pura Vida
Stayed 4 nights in Feb 2025

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing!
Stayed 3 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here

Excellent, amazing
Stayed 2 nights in Feb 2025

10/10 Excellent

Carol

Traveled with family
Gorgeous!
Stayed 3 nights in Feb 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine hotel, but not really worth the expense. They sell a pass that includes access to all pools and all other resort amenities. I'd recommend trying that and staying somewhere nearby.
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute beautiful place to stay. All amenities needed were on site.
Stayed 3 nights in Feb 2025

10/10 Excellent

Yailemy, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it this beautiful property
Stayed 2 nights in Feb 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Amy

Stayed 1 night in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Brandt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, availability of laundry services and activities on site.
Stayed 4 nights in Feb 2025

10/10 Excellent

Simone

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best places I have visited! Staff is so courteous, views are stunning, facilities are thought thru in so many details to make the stay so comfortable for each guest. The hot springs are so cool and the vegetation around is so lush and beautiful. Just an amazing stay, I wish I came here for my honeymoon!
Stayed 3 nights in Feb 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, wonderful staff, we are definitely staying here again!!
Stayed 3 nights in Feb 2025

10/10 Excellent

kim

Stayed 2 nights in Feb 2025