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The Springs Resort and Spa at Arenal

5.0 star property

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Villa Palacio | Living area | Flat-screen TV, DVD player, iPod dock
Creator video
5 restaurants, breakfast, lunch, dinner served; sushi
Meeting facility
Outdoor wedding area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
$627
includes taxes & fees
Oct 21 - Oct 22

Explore the area

View in a map
9 Km West and 3.5 km North of La Fortuna, Centre, Arenal Volcano area, Monterrey, Alajuela, 21007
  • Place, Arenal Volcano
  • Place, Natura Eco Park
    ‪10 min drive‬
  • Place, Baldi Hot Springs
    ‪13 min drive‬
  • Airport, La Fortuna (FON-Arenal)
    ‪23 min drive‬

Room options

View all photos for Vista Grande Guest Room

Vista Grande Guest Room | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Vista Grande Guest Room

10.0 out of 10
Exceptional
(4 reviews)
  • 915 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Alta Vista Guestroom

2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Alta Vista Guestroom

9.8 out of 10
Exceptional
(7 reviews)
  • 731 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Honeymoon Vista Guest Room

2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Honeymoon Vista Guest Room

10.0 out of 10
Exceptional
(1 review)
  • 731 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Three Bedroom Premier Suite

Three Bedroom Premier Suite | Balcony

Three Bedroom Premier Suite

10.0 out of 10
Exceptional
(1 review)
  • 2551 sq ft
  • 3 bedrooms
  • Mountain view
  • Sleeps 11
  • 1 King Bed, 3 Queen Beds, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Villa Palacio

Villa Palacio | Living area | Flat-screen TV, DVD player, iPod dock

Villa Palacio

  • 4574 sq ft
  • 5 bedrooms
  • Mountain view
  • Sleeps 18
  • 7 King Beds and 1 Double Trundle Bed

View all photos for Vista Grande Double Queen

Vista Grande Double Queen | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Vista Grande Double Queen

10.0 out of 10
Exceptional
(13 reviews)
  • 915 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Family Suite

Family Suite | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 1249 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 8
  • 2 King Beds

View all photos for Vista Guest Room

2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Vista Guest Room

9.6 out of 10
Exceptional
(18 reviews)
  • 723 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

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About this property

The Springs Resort and Spa at Arenal

5-star Monterrey resort close to Natura Eco Park
This smoke-free resort features 5 restaurants, 15 outdoor pools, and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
The Springs Resort and Spa at Arenal offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Monterrey resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

15 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sanctuary Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily. There are 15 hot springs open between 6:00 AM and 9:00 PM.
The Springs Resort and Spa at Arenal features a full-service spa, hot springs, and 15 outdoor swimming pools. Dining is available at one of the resort's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center and a meeting room. Event facilities measuring 2313 square feet (215 square meters) include a conference center. This luxury resort also offers a children's pool, a hot tub, and a fitness center. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking and valet parking are available on site.

The Springs Resort and Spa at Arenal is a smoke-free property.

Tres Cascadas - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Las Ventanas - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Ginger Sushi - This restaurant specializes in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • RV/bus/truck parking on site

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ginger Sushi
  • Las Ventanas
  • Tres Cascadas

Things to do

  • 15 hot springs
  • 15 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fishing
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Kayaking
  • Rafting
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • 15 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,313 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 15 hot springs
  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot springs open from 6:00 AM - 9:00 PM
  • Hot springs water temperature - 99 ºF
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CRC 35000.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: CRC 96000 per vehicle (one-way)
  • Rollaway bed fee: CRC 35000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Hot springs access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Arenal Springs
Arenal Springs Resort
Springs Resort Arenal Monterrey
Springs Arenal Fortuna
Springs Arenal Monterrey
Springs Resort Arenal Fortuna
Springs Resort Arenal La Fortuna
Springs Arenal La Fortuna

The Springs Resort and Spa at Arenal Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 928 out of 1008 reviews
Rating 8 - Good. 54 out of 1008 reviews
Rating 6 - Okay. 16 out of 1008 reviews
Rating 4 - Poor. 6 out of 1008 reviews
Rating 2 - Terrible. 4 out of 1008 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a one of a kind. It is absolutely a marvel how such a hotel exists in the middle of the jungle/rainforest. It is simply gorgeous, and the staff is top notch! The property is amazing with hot springs everywhere - which are stunning and well maintained. The views of the volcano are stunning. So much to do here - You can even whitewater Kayak on site! There too many things to name to do a review any real Justice. What an amazing place!
Stayed 6 nights in Jul 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class experience in every regards. Staff extremely knowledgeable, helpful, and friendly. Room was incredible in every way. Best resort experience in my 66 years.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Faye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with great facilities Loved the hot springs Rio club had a great wildlife reserve to see lots of the wildlife close up Room was large with fantastic balcony overlooking the Arenal volcano Washing facilities were very useful although no dryer which would have been good but was still great to be able wash some of our clothes midway through a 3 week trip
Stayed 4 nights in Jul 2025

10/10 Excellent

Heidi

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place has excellent options for kids like hikes, horse back riding, river tubbing, water slide, the animal sanctuary, and great food. The staff was super friendly and the rooms were beautiful
Stayed 2 nights in Jul 2025

10/10 Excellent

Asif

Stayed 6 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Brittany

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

FERMIN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A premium choice for families or couples alike
Stayed 4 nights in Jul 2025

10/10 Excellent

Melissa

Stayed 4 nights in Jul 2025

10/10 Excellent

Marilyn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at The Springs Resort was absolutely amazing! From the moment we arrived, we were blown away. The staff was warm, friendly, and made us feel so welcome throughout our stay. But what really makes this place unforgettable are the facilities and the views, truly next level. The hot springs, pools, and amenities are incredible, and the breathtaking scenery all around makes every moment feel special. We had so much fun as a family and created memories we’ll cherish forever. We can’t wait to come back- highly, highly recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property, so beautiful and so much to do or not do!
Stayed 2 nights in Jul 2025

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the amazing views, tranquil environment, to the friendly staff, our experience at The Springs Resort & Spa was nothing short of spectacular.
Stayed 6 nights in Jun 2025

10/10 Excellent

Nerissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Club Rio is fantastic! All the activities on the property make it so easy to stay at the resort and never leave!
Stayed 7 nights in Jun 2025

10/10 Excellent

Shelby

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The booking details aren’t accurate on here from what the hotel told us. I don’t understand why there would be an option to pay later when the hotel said we can pay no later than 2 weeks in advance. We almost lost our room, and the communication wasn’t great. We spent 4 hours during a really busy time for us trying to figure out what was going on. We checked in fine, but I was getting charged twice and had to fix it with the hotel and spent more time and stress which was another inconvenience I had to deal with again during my trip and the short amount of time that we did have. I did enjoy my stay, but this was one of the most slippery resorts we’ve ever stayed at.
Stayed 4 nights in Jun 2025

10/10 Excellent

Racheli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, amenities and staff. Highly recommend for families
Stayed 4 nights in Jun 2025

10/10 Excellent

jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Large rooms, wonderful staff and lots to do. The pools were great and club rio rafting was a blast. Highly recommend!
Stayed 4 nights in Jun 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family experience!
Stayed 1 night in Jun 2025

10/10 Excellent

Jean Shannon, Charleston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely Paradise!

10/10 Excellent

Lorena

Liked: Cleanliness, property conditions & facilities
Amazing service
Stayed 1 night in May 2025

10/10 Excellent

Ibrahim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome place for relaxation
Stayed 2 nights in Jun 2025

10/10 Excellent

Karla

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Oo
Stayed 2 nights in Jun 2025

10/10 Excellent

Consuelo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was by far the best resort we’ve ever stayed at. Everyone is super friendly and welcoming. Tony, from TreeTops Grill, always went above and beyond. He was always so kind. Lenny, our housekeeper, always brought a smile to our face with her cute towel decorations. This will be our go to resort! There is so much to explore and do at this resort.
Stayed 6 nights in Jun 2025

10/10 Excellent

Justin, Naples

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is among my most favorite resorts in the world. It is a truly amazing place.
Stayed 4 nights in Jun 2025

8/10 Good

Edwin

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The AC on the room it didn’t work and they not even offer me another room or the manager took the time to talk to me
Stayed 2 nights in May 2025