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The Westin Monterrey Valle

4.0 star property

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Photo gallery for The Westin Monterrey Valle

Outdoor pool
View from property
Lobby
Breakfast, lunch, dinner served; Mexican cuisine
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pool
  • Pet friendly
  • Parking available
  • Gym

Explore the area

Map
Ave. Manuel Gomez Morin, Rio Missouri Y, Punto Valle, San Pedro Garza García, NL, 66220
  • Paseo San Pedro
    ‪13 min walk‬
  • Fashion Drive
    ‪3 min drive‬
  • Plaza Fiesta San Agustin
    ‪4 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪41 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, City View

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 1 King Bed, City View

  • 560 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Queen Beds, Mountain View

  • 474 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Mountain View

  • 474 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

City view

Deluxe Room, 2 Queen Beds, Non Smoking

  • 409 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Non Smoking

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Suite, 1 King Bed, Non Smoking

  • 689 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed

  • 592 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, City View

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 2 Queen Beds, City View

  • 517 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed, Mountain View

Presidential Suite, 1 King Bed, Mountain View | Minibar, in-room safe, individually decorated, individually furnished

Presidential Suite, 1 King Bed, Mountain View

  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Westin Monterrey Valle

4-star San Pedro Garza García hotel, connected to a shopping center in Del Valle
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a sauna. Housekeeping is available on request.
The Westin Monterrey Valle offers 174 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. LED televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include safes and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Heavenly Spa by Westin. Services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
In addition to a full-service spa, The Westin Monterrey Valle features an outdoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 3 meeting rooms. Event facilities measuring 3229 square feet (300 square meters) include conference space. This business-friendly hotel also offers a fitness center, a rooftop terrace, and spa services. Onsite parking is available (surcharge), along with a car charging station.

The Westin Monterrey Valle is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
Terrae – Trattoria Regia - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Deck11 Rooftop - This restaurant specializes in Mexican cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (MXN 180 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 300 to 450 for adults and MXN 280 to 400 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Deck11 Rooftop
  • Terrae – Trattoria Regia

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 3,229 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Lever door handles
  • Low-height counter and sink (28 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 750 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 79 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 800.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 300 to 450 for adults, and MXN 280 to 400 for children
  • Covered self parking fee: MXN 180 per night
  • Pet fee: MXN 750 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Westin Monterrey Valle Hotel
Westin Valle Hotel
Westin Monterrey Valle
Westin Valle
The Westin Monterrey Valle Hotel
The Westin Monterrey Valle San Pedro Garza García
The Westin Monterrey Valle Hotel San Pedro Garza García

The Westin Monterrey Valle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 219 out of 298 reviews
Rating 8 - Good. 50 out of 298 reviews
Rating 6 - Okay. 14 out of 298 reviews
Rating 4 - Poor. 6 out of 298 reviews
Rating 2 - Terrible. 9 out of 298 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian, Ciudad de Mexico

Stayed 3 nights in Oct 2024

8/10 Good

RUGGERO

Liked: Cleanliness, staff & service, amenities
Great location….hotel is supposedly pretty new but rooms already showing signs of deterioration and need for some renovation. Pillows are way too thick and hard and bed is made with so many blankets and duvets that one needs to keep temperature at 18C to stay cool, although bed is otherwise great. Parking is conveniently located but a nightmare as it requires payment every time one exits property and machines do not take credit cards or large notes
Stayed 4 nights in Oct 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Amazing view. Nice staff. Clean rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

alicia

Stayed 2 nights in Sep 2024

2/10 Terrible

Ke

Traveled with group, Business traveler, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no English Sign, no gaudiness in Entry and parking, took 20 minutes to find the lobby and parking, hard to pay the park fee with foreigner. No service details
Stayed 2 nights in Sep 2024

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Francisco

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful and really clean, the problem is at the pool section, they don't take care of the guests, we were trying to get food and drinks but there was no staff there and the bar wasn't working. We mange to call a server but took forever to get one, once we finally were able to order, it took another hour to check on us to see if we needed anything else. We understand is not the server fault but the management should have staff at the pool area specially if you have a bar at the pool
Stayed 1 night in Aug 2024

10/10 Excellent

JoseAlfredo

Stayed 1 night in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El servicio de recepción deja mucho que desear. El área de la alberca está medianamente cómodo hacen falta sombrillas y personal hay que llamar tres o cuatro veces por teléfono para que suba algún mesero a ofreces bebidas
Stayed 3 nights in Aug 2024

10/10 Excellent

HYONG BONG

Stayed 1 night in Aug 2024

10/10 Excellent

Lesly

Liked: Staff & service, amenities, property conditions & facilities
Safe, shopping, walkable
Stayed 2 nights in May 2024

10/10 Excellent

Jess

Stayed 3 nights in Aug 2024

10/10 Excellent

Carlos

Stayed 1 night in Jul 2024

10/10 Excellent

Juan J

Stayed 1 night in Jul 2024

10/10 Excellent

Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sergio, Chihuahua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jun 2024

10/10 Excellent

Jorge

Stayed 1 night in Jun 2024

2/10 Terrible

Ricardo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Hector Alonzo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best stay in Monterrey!!!
Everything was perfect!!! I will stay again in the future for sure!
Stayed 1 night in May 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Nancy, McAllen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice amenities as a part of the Westin Club.
Stayed 3 nights in May 2024

10/10 Excellent

Aldo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Love it.
Stayed 1 night in Apr 2024

10/10 Excellent

Jose

Stayed 2 nights in Apr 2024