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The check-in process was completely lacking. I stood outside for over an hour emailing calling and trying to get lit in the door. It says the front office is open, but you have to know how to get in the door. Apparently you have to use the keypad and click on one of the options that was available. But nowhere was that in the directions and the phone number to call the reception area was not taking phone calls and no one ever responded to my emails so I spent almost 2 hours standing outside until other people came along and let me in. Absolutely ridiculous!

As a single, female traveler this was an awful place to stay. The manager was insulting. Keep the shutters and windows closed at all times from staff and neighbors. Ironing was only allowed in the kitchen, but not during breakfast?? The view from the upper deck was beautiful but there are no umbrellas or shade only plastic chairs and ash trays. The rooms were very nice and clean. The elevator is shut off at night. I needed to leave at 5 am and was scolded for taking my suitcase down the steps. I left early and returned late the entire 6 days of my stay. My trip was a gift from my son and daughter in law which I appreciated very much. The rest of the trip was very nice and I found the people and other visitors very kind and accommodating.

Amazing little hotel nestled in the heart of Sorrento. My kids are already talking about their next trip here

If you are looking for relaxing and enjoying of nature the location is perfect. The hotel is old but clean. Views of our room was amazing as we choose sea view. Breakfast buffet is good. Free shuttle from hotel to canter of Sorrento is really good but don’t forget to book it in reception.

Great family hotel perfectly located for the beaches

This location is beautiful for easy beach access, super clean rooms, great concierge service, exquisite food - breakfast and dinner! Nearby Salerno was charming, but fyi... the area does close in afternoons between 2-5ish. At 5 the area opens back up and is bustling with life! AC in August was ok. It kept us cool, but still a little humid in rooms. Rooms were adorable and very comfortable. The softest, most comfortable bed!