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The room was clean and comfortable The staff was very helpful, like family Breakfast was exceptional with many choices and very nice staff! Location was also excellent. For the first time in Palermo, I had a very good experience. Excellant location. Walking distance to all the main sites

Staff is excellent very nice and helpful

Beautiful location but make sure to stay at the main hotel Baia el capitano instead of the Hotiday apartment style across the street. It shares amenities but very basic rooms. You will want to be in the main building with the amazing rooftop views but of course, for approx $100-$200 less, you can stay across the street. We regret not reading the fine print on location, as pictures show the main hotel not the apartments. Has access to private beach, walkable or shuttle and breathtaking 180 degree rooftop views on the terrace

LOCATION . OCEAN VIEW. STAFF AT FRONT DESK. STAFF MEMBER TINO, GOOD GUY ATTENTIVE. ROOMS TOP. TOWN TOP.

The staff was amazing and very helpful. They moved our room after our first night because the people in the room above us were so loud we could hear everything. The rooms are nice but have some drawbacks: in order to have your windows open to get fresh air at night, the room is flooded with all the uplighting surrounding the hotel. The windows have wooden shutters inside which means in order to block out the light, you must close the windows and then close the wooden shutters. Either turn off the floodlights at night or provide some curtains. The walls are also very thin and you can hear everything in the room next to you. We couldn’t get any of the TV apps to work so only had access to Italian TV. Did a fun (but very long) cooking class. The pool area is interesting but not inviting. It’s in a corner in the main area of the courtyard and faces 2 walls so there is no view. Also not very private. There is no lobby bar or any soft seating to relax anywhere. There is also not a set restaurant at the hotel - you have to do a cooking class or a private chef cooking for you (which would be nice but it’s in the cooking class/breakfast room so you have to experience it while a class is going on beside you). It’s a very pretty hotel but not really designed for the best experience for guests.