Along with a restaurant, this hostal has concierge services and laundry facilities. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a garden are onsite.
Pensión Santa Elena offers 35 accommodations. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hostal offers a restaurant. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available on request) is offered to guests. This Monteverde hostal also offers tour/ticket assistance, a garden, and a picnic area.
Pensión Santa Elena has designated areas for smoking.
Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Roundtrip airport shuttle (surcharge) from 8:00 AM to 12:30 PM on request
Limited onsite parking
Food and drink
A restaurant
Family friendly
Laundry facilities
Conveniences
Free newspapers in lobby
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
In the mountains
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private or shared bathroom
Shower
Soap
Toilet paper
Towels provided
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 9:30 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: USD 45 per person (one way)
Airport shuttle fee per child: USD 45 (one-way)
Pet fee: USD 25 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
Property is also known as
Pensión Santa Elena Hostel Monteverde
Pensión Santa Elena Monteverde
Pensión Santa Elena
Pensión Santa Elena Hostal Monteverde
Pensión Santa Elena Hostal
Pensión ta ena Montever
Pensión Santa Elena Hostal
Pensión Santa Elena Monteverde
Pensión Santa Elena Hostal Monteverde
Pensión Santa Elena Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
As a female traveller, I felt completely safe here and would definitely stay again if I'm ever back in Monteverde.
Great place for a solo traveller with a communal kitchen to help keep down expenses of eating out. WiFi in all the rooms. Staff were extremely friendly, welcoming and helpful 😊
My only complaint would be the floors in my room hadn't been cleaned (but in fairness it's a 2 star hostel, not a 5 star hotel). Make sure you have some flip flops or slippers for the room and then its not a problem 👌
K
Stayed 6 nights in Mar 2024
8/10 Good
Olivia
Mar 30, 2024
Liked: Cleanliness, staff & service
Comfortable, convenient.
Super convenient location, very clean and comfy bed, warm shower, staff helpful and breakfast included with ease. Downside: noisy road, lots of dust and exhaust fumes. However, if you’re staying here it’s likely because you want the central location and it’s right in the centre so it’s perfect. Wouldn’t stay if I had a car. The kitchen facilities could also do with updating: better pans and more fridge space.
Santa Elena Pension is in a central spot of Monteverde. However, there is poor noise isolation so you can really hear the traffic outside. In addition, some of the staff were a bit rude and unhelpful. The room itself is fine, but the floor is concrete and uneven.
Pension was good the breakfast was perfect, the kitchen worked well too and room was great. They had free yoga and they helped us book tours and things to do.
Très belle expérience. Réception très efficace. Très propre. Cuisine communautaire bien organisée. Espace commun correct. Emplacement central près de tout à pied.
This is an amazing place to stay. Feels like a cozy bed and breakfast up in the mountains. The staff is so friendly and accommodating! Common areas are comfortable and the free breakfast is a great way to start your day.
Definitely a hostel in terms of quality of facilities. Very small rooms. Loud since it is located on a busy road.
Bryson
Stayed 5 nights in Dec 2023
8/10 Good
LAURA
Traveled with family
Jan 6, 2024
Liked: Staff & service
Disliked: Amenities
We really enjoyed our stay at the pension. We had the chance to meet with beautiful people and share parts of our trip with them. The place is very well located, but the area is quite busy and get somehow quite noisy with traffic noise in the background.
I am a senior traveler and was trying to bring the self-indulgence of a solo trip in on a budget. Staying at Pension Santa Elena helped. I had a Garden Standard Room with private bath. Location in the town in very good for a traveler without a car. As noted by others staff are pleasant, informative and helpful with making travel arrangements. Room was basic but comfortable, shower was good. Found the pension quiet at night, though an early start to motorcycle traffic in the am might be a problem for some. Satisfied with the breakfast. If you are out and about before it is offered at 7 am, Panaderia Jimenez just up the street opens at 0500 and has good coffee.
Excellent family experience. Easy walking to city. Comfortable amenities. Loft bed for one kiddo - very exciting. Wonderful daily breakfast. Would definitely stay again.
This is our 4th time staying at the Pension Santa Maria. Staff and guests are super friendly. Location is very centralized. Beds are comfortable (but bring your own pillows).