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Monteverde Vacation Packages

Very kind and helpful staff

We were very happy with the hotel and the staffs in the hotel until one old men appeared. This is family owned hotel, the old men is the father. He is very rude, when we ask question, he didn't listen and no patient to us at all. We had an argument with him in the morning after the breakfast. We didn't eat fruit after finishing the breakfast and just grab an apple to eat. We were walking out with eating the apple, he saw it and stopped us and said we had to eat the apple in the breakfast room, not take away. No hotel does this way at all!. It doesn't make sense at all. we need to rush out for our tour and eating while walking out can save us time, anything wrong??? Also my friend asked for a couple of napkin he said no......We told the son, he needs to send his father back to home for rest, not come to the hotel, he is damaging the business of the hotel. The son and other staffs are very nice, they upgraded one of our room to a large one, and gave us complimentary breakfast (probably same to everyone) and transfer down to the port of ferry. Thanks

Staff was very helpful in so many ways!

Very good ++++++++++++++++++++++×××+××++++×++++××××+

Beautiful location. The vineyards and winery are so well kept. The staff are really helpful. We were able to get the train to Herculaneum and Sorrento easily tho they are quite busy! Pool area is beautiful with Vesuvius over looking. Loved it!