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Crystal Tower Hotel

3.5 star property

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Photo gallery for Crystal Tower Hotel

Interior entrance
Daily cooked-to-order breakfast (USD 9 per person)
Lobby sitting area
Hallway
Classic Twin Room | Pillowtop beds, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Parking available
  • Bar
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
Aquiles Lanza 1323, Montevideo, 11100
  • Independence Plaza
    ‪14 min walk‬
  • Solis Theater
    ‪16 min walk‬
  • Puerto de Montevideo
    ‪4 min drive‬
  • Montevideo (MVD-Carrasco Intl.)
    ‪40 min drive‬

Room options

Luxury Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Pillowtop beds, minibar, in-room safe, desk

Classic Double Room

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Triple room, 1 double bed and 1 single bed

Triple room, 1 double bed and 1 single bed | Pillowtop beds, minibar, in-room safe, desk

Triple room, 1 double bed and 1 single bed

  • 258 sq ft
  • Sleeps 4
  • 3 Twin Beds

View all photos for Triple Room, Multiple Beds

Triple Room, Multiple Beds | Pillowtop beds, minibar, in-room safe, desk

Triple Room, Multiple Beds

  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Luxury Twin Room, 2 Double Beds

Luxury Twin Room, 2 Double Beds | Pillowtop beds, minibar, in-room safe, desk

Luxury Twin Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Pillowtop beds, minibar, in-room safe, desk

Superior Double Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Pillowtop beds, minibar, in-room safe, desk

Classic Twin Room

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room (2 beds)

Superior Double Room (2 beds) | Pillowtop beds, minibar, in-room safe, desk

Superior Double Room (2 beds)

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room Superior With Street View

Pillowtop beds, minibar, in-room safe, desk

Room Superior With Street View

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room Standard

Pillowtop beds, minibar, in-room safe, desk

Triple Room Standard

  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed

View all photos for Room Standard

Pillowtop beds, minibar, in-room safe, desk

Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room Standard

Pillowtop beds, minibar, in-room safe, desk

Triple Room Standard

  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room Standard

Pillowtop beds, minibar, in-room safe, desk

Twin Room Standard

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room Superior

Pillowtop beds, minibar, in-room safe, desk

Twin Room Superior

  • Sleeps 2
  • 2 Twin Beds

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About this property

Crystal Tower Hotel

3.5-star hotel in Montevideo Centro
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
Crystal Tower Hotel offers 78 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Montevideo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge).

Crystal Tower Hotel has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Crystal Tower Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Covered self parking on site (USD 17 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 9 for adults and USD 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property from November 15 to the day after Easter: Uruguay value-added tax (10%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (10%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9 for adults and USD 9 for children
  • Covered self parking fee: USD 17 per day
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Crystal Tower Hotel Montevideo
Crystal Tower Hotel
Crystal Tower Montevideo
Crystal Tower Hotel Hotel
Crystal Tower Hotel Montevideo
Crystal Tower Hotel Hotel Montevideo

Crystal Tower Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 236 out of 467 reviews
Rating 8 - Good. 158 out of 467 reviews
Rating 6 - Okay. 47 out of 467 reviews
Rating 4 - Poor. 20 out of 467 reviews
Rating 2 - Terrible. 6 out of 467 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

JORGE

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Dec 2024

4/10 Poor

hamid

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is in very nice location but is very old inside the room everything make noise and you can hear your neighbour no Cooffee maker in the room all towels is very very old and nobody speak English don’t go to this hotel
Stayed 5 nights in Dec 2024

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Ruben

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stuff and very helpful .
Stayed 6 nights in Aug 2024

10/10 Excellent

Jhonatan

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good overall
Stayed 3 nights in Jul 2024

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect
Stayed 6 nights in Jun 2024

6/10 Okay

Syd

Traveled with family
Liked: Cleanliness, amenities
The hotel's central location was excellent, providing easy access to all the attractions, although breakfast was not included. A drawback was the thin walls, allowing us to hear our neighbors and the loud noise of doors closing. Fortunately, our room had a loud air conditioner. We encountered a strong sewer smell from the bathroom, which was very inconvenient, but the staff was helpful and moved us to a different room. The swing shift staff were friendly, and the night shift worker was welcoming. However, the day shift staff did not even greet us as we left. Overall, it was a good stay, but there is room for improvement.
Stayed 6 nights in Apr 2024

8/10 Good

John, SAN JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel in Centro. Price was reasonable
Stayed 1 night in Apr 2024

10/10 Excellent

Daron

Liked: Property conditions & facilities
Front desk receptionists were very helpful. Hotel is walking distance to Hard Rock and Half Oyster shell restaurant. I was given drinking tokens which was unexpected. Excellent choice for a hotel at a reasonable price!!
Stayed 1 night in Apr 2024

8/10 Good

Lydia

Liked: Cleanliness, room comfort
Central location.
Average hotel, clean a little overpriced. Central location.
Stayed 3 nights in Apr 2024

6/10 Okay

claudia

Traveled with group
Liked: Cleanliness, staff & service
It is ok for a night or tow. Good location but it is quite old
Stayed 1 night in Mar 2024

10/10 Excellent

Anton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and helpful with tips to move around in the area and for excursion outside the area.
Stayed 2 nights in Feb 2024

4/10 Poor

Gudmundur

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dit not like it how it was the staff was not very good help spoke very bad english
Stayed 9 nights in Jan 2024

4/10 Poor

Silvia

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Lam-Ngoc

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserved a room for 3 adults and 2 children, they would not honour our reservation saying the room would not accomodate the baby and that we would need to book an additional room. After arguing for 30 minutes, they finally let us have the room.
Stayed 2 nights in Dec 2023

10/10 Excellent

Juan

Stayed 1 night in Dec 2023

4/10 Poor

Jason

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We didn’t feel this is a 4 star property…more a 2 star property. The good was front desk staff was helpful and friendly at check-in and check-out. The bad was having issues with the shower/tub not draining well, and dimly lit bathroom due to a light bulb out. The hallway doors are cheap hollow doors and make a lot of noise when opened and closed. Overall the rooms could use a renovation! Also, The restaurant was closed upon checkin and it was only 7:30pm. We did sleep pretty well since it was a long day, but it was not all that sound without my white noise machine on my phone. I would not recommend if you are expecting a 4 star property.
Stayed 1 night in Sep 2023

8/10 Good

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had an internal view of the air conditioners, but we didn't spend much time in the hotel. The room was clean and well kept. Beds and pillows are firm, but comfortable. Bring earplugs, though, (which we always do) because the walls/doors aren't as insulated as US hotels. They have a designated no-parking area in front of the hotel so that Uber rides were easy to get into and out of. There were lots of restaurants/activities around the hotel and were easily within walking distance. Enjoyed the breakfast, Hot scrambled eggs and ham, warm mini-french toast and waffles. Cold cuts and cheese, fruit salad, pastries, quiche, and a wide selection of juices. They also had hot milk at the coffee station and a bowl of chocolate powder to add to the milk or coffee. The neighborhoods around the hotel looks rundown by US standards, with litter and graffiti, but that's not really specific to this hotel, it's pretty widespread in the downtown area. Reminded me of the more industrial areas of European cities and very much like San Francisco. Enjoyed our time there and would return, especially for the price.
Stayed 1 night in Aug 2023

10/10 Excellent

Erin

Stayed 2 nights in Jul 2023

8/10 Good

Rogelio

Stayed 15 nights in Mar 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Location was perfect for walking to major points of interest. Front desk staff were excellent and helpful. I was surprised to have to pay for 2 bottles of water from the refrigerator - no mention that it was a chargeable consumable. All and all an excellent stay and highly recommend !
Stayed 3 nights in Jan 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

2/10 Terrible

Leslie

Disliked: Cleanliness, amenities, property conditions & facilities
The room had a bad smell, bath towels very old with holes and the area very noisy. Do not recommend this hotel to NO ONE.
Stayed 13 nights in Jul 2022

10/10 Excellent

José

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022