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Palacio Hotel

3.5 star property

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Photo gallery for Palacio Hotel

Property entrance
Exterior detail
View from property
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Bartolomé Mitre 1364, Ciudad Vieja,, Montevideo, 11000
  • Solis Theater
    ‪2 min walk‬
  • Puerto de Montevideo
    ‪13 min walk‬
  • Port Market
    ‪13 min walk‬
  • Montevideo (MVD-Carrasco Intl.)
    ‪50 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed, Terrace

Superior Double Room, 1 Double Bed, Terrace | Minibar, in-room safe, desk, free WiFi

Superior Double Room, 1 Double Bed, Terrace

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds, Private Bathroom

Standard Twin Room, 2 Twin Beds, Private Bathroom | Minibar, in-room safe, desk, free WiFi

Standard Twin Room, 2 Twin Beds, Private Bathroom

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Ensuite

Standard Room, 1 Double Bed, Ensuite | Minibar, in-room safe, desk, free WiFi

Standard Room, 1 Double Bed, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Balcony

Double Room, 1 Double Bed, Balcony | Minibar, in-room safe, desk, free WiFi

Double Room, 1 Double Bed, Balcony

  • Sleeps 2
  • 1 Double Bed

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Deluxe Room | Premium bedding, minibar, in-room safe, desk

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  • Air conditioning
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4.5 out of 5, Wonderful, (784)
The price is $90
per night
$90 total
includes taxes & fees
Apr 14 - Apr 15
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About this property

Palacio Hotel

3.5-star hotel in Ciudad Vieja
A 24-hour front desk, tour/ticket assistance, and a front-desk safe are available at this smoke-free hotel. WiFi in public areas is free.
Palacio Hotel offers 20 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Palacio Hotel features tour/ticket assistance, a front-desk safe, and an elevator. Wireless Internet access is complimentary.

Palacio Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property from November 15 to the day after Easter: Uruguay value-added tax (10%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (10%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Palacio Hotel Hotel
Palacio Hotel Montevideo
Palacio Hotel Hotel Montevideo

Palacio Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 102 out of 150 reviews
Rating 8 - Good. 29 out of 150 reviews
Rating 6 - Okay. 9 out of 150 reviews
Rating 4 - Poor. 3 out of 150 reviews
Rating 2 - Terrible. 7 out of 150 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

luz

Stayed 1 night in Dec 2024

8/10 Good

roland, auburn

Liked: Amenities
Old-fashioned hotel with a birdcage lift Located two minutes from the mainSquare Very good value for money
Stayed 4 nights in Dec 2024

8/10 Good

Hugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Competitively priced old fashioned hotel but with excelent modernisd bathroom on the edge of the Ciudad Vieja a few yards from the Plaza del Independencia
Stayed 5 nights in Nov 2024

10/10 Excellent

Vivienne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a very central location. Staff were lovely and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Juliano

Stayed 1 night in Nov 2024

10/10 Excellent

niall

Stayed 2 nights in Oct 2024

10/10 Excellent

ARQUITECTURA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo disfruté mucho!. Me encantó el mobiliario y estampa del edificio.
Stayed 1 night in Nov 2024

10/10 Excellent

john s

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like family run. Super secure. Set deep in the old 300 yr old city. Coffee and pastries for breakfast. Comfortable bed. TV. Good internet. Guests included young and old. Taxi from airport which is a long way away $70.
Stayed 4 nights in Oct 2024

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, older hotel with wonderful location
Great location in the Old City. Felt safe there while other parts of Old City felt a little creepy, particularly on weekends when the govt workers go home-can be pretty deserted. Very close to Plaza de Independencia and casino at Radisson. Very walkable to wonderful walkway/bike lanes along beach - I think goes for about 26 miles. City buses nearby and cabs plentiful at Plaza. Museums very close by - Andes Museum was great. Only "con" was having to leave keys at reception each time you leave the hotel, but it actually makes sense to do so. I had a 6th floor patio room that was small but patio was lovely to sit on and compensated for the small room. Reception and cleaning staff very good.
Stayed 5 nights in Oct 2024

10/10 Excellent

dixie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint but charming hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pedro Hansel

Stayed 1 night in Aug 2024

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff were consistently rude to me, and when I asked for reasonable explanations around missing items (items went missing during laundry exchange, I was thereafter i 'disenfranchised' from any reasonable level of service. One constant issue with the property was the unidentified staff members asking for room keys, before returning to the front desk, this was very frustrating, as It makes no sense to pass your door keys to somebody you have no clarity if they work at the hotel or not. The area around the hotel, is incredible dangerous due to the presence of addicts injecting in an alleyway on the one side of the hotel, also I was disappointed that no resources/maps/or advice was available about Montevideo.
Stayed 6 nights in Aug 2024

2/10 Terrible

Dylan

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Jon, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous, character-filled property.
Stayed 2 nights in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the friendly people who worked at the front desk. It is an older building - kind of shabby chic - for travellers of a bygone era. Although old, they keep it as clean.The location is ideal and the price was perfect. And everyone at the front desk could not have been nicer. They helped me with an electrical converter for my stay, uber information, restaurant ideas...
Stayed 1 night in Jul 2024

10/10 Excellent

Maria Teresa

Stayed 6 nights in Jul 2024

10/10 Excellent

Maria Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second time I stayed in this hotel; the building, specially the elevator, and the furniture make me feel as if I was living in another time. A very convenient location to attend plays at Teatro Solís.
Stayed 6 nights in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this old hotel. Everything about it was quaint - from the little gated elevator to the old-style keys for every room and the shutters on the windows. The staff could not have been kinder and more cheerful. There were a lot of people working at this little hotel and they were all very nice. It's old, and kind of shabby chic, but it had a terrific personality and I felt safe and welcome as I came and went being a tourist for four days. The bedroom and bathroom were cleaned every day. It is right where the old city meets the central city, so it was ideally located to walk in either direction.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sergio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio es lo que más se destaca, bien ubicado.
Stayed 2 nights in Jun 2024

4/10 Poor

Rosabelle

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Beddings had stains on them; area is sketchy at night.
Stayed 4 nights in Jun 2024

8/10 Good

Toby

Liked: Staff & service
Great option for Montevideo centro and old town
Nice in the sense of faded grandeur and very well priced. Well placed but not actually in the old town which can be a bit risky at night. Staff were fantastic.
Stayed 3 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is an older property that is centrally located. Very unique!
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
The hotel is old but good for the price, very nice location, what I really like is the friendliness of the hotel staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael, Sparks

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and welcoming staff-value for our stay in the heart of Montevideo was fantastic!
Stayed 4 nights in Mar 2024