A 24-hour front desk, tour/ticket assistance, and a front-desk safe are available at this smoke-free hotel. WiFi in public areas is free.
Palacio Hotel offers 20 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Palacio Hotel features tour/ticket assistance, a front-desk safe, and an elevator. Wireless Internet access is complimentary.
Palacio Hotel is a smoke-free property.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Conveniences
24-hour front desk
Safe at front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
Elevator
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Minibar
More
Desk
Electrical adapters
Free local calls
Heating
Phone
Safe
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: USD 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 11 years of age.
You may be asked to pay the following charges at the property: Uruguay Value-Added Tax (VAT) at 10%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Uruguay. Note if you are a resident of Uruguay and your stay is between 15 November to the day after Easter you will be asked to pay VAT. For any stays outside these dates, you are exempt from VAT.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Palacio Hotel Hotel
Palacio Hotel Montevideo
Palacio Hotel Hotel Montevideo
Palacio Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 146 out of 218 reviews
10 - Excellent
146
Rating 8 - Good. 41 out of 218 reviews
8 - Good
41
Rating 6 - Okay. 19 out of 218 reviews
6 - Okay
19
Rating 4 - Poor. 5 out of 218 reviews
4 - Poor
5
Rating 2 - Terrible. 7 out of 218 reviews
2 - Terrible
7
9.0/10
Cleanliness
9.4/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
Robert
Nov 29, 2025
Liked: Cleanliness, staff & service, amenities
The staff was super friendly and helpful and we enjoyed our stay!
Room was spotless. Bathroom amenities well stocked. Staff was very friendly. Location of hotel was superb. Easy walking distance to many important sights.
We only stayed for one night, ideal location as only a short walk to the hop on hop off tourist bus stop. Also walking distance to the Buquebus boat station.
Christine
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Mathias
Nov 28, 2025
Liked: Cleanliness, staff & service
A wonderful charming hotel of colonial character, with very helpful and friendly staff and a great central location. Our room had even a balcony from where we could watch the sunset. The hotel offers only basic amenities, but there are great breakfast cafés nearby and lots of restaurants too.
Mathias
Stayed 4 nights in Nov 2025
Verified
10/10 Excellent
Lindsey
Feb 9, 2026
Liked: Cleanliness, staff & service
What a beautiful, charming building! You can certainly feel the history of this place. The elevator, the old keys, the furniture, the windows - simply WOW. I adored it.
The room had a wonderful terrace overlooking the city and it was a phenomenal location to explore Ciudad Vieja by day. Maria at the front desk made me a wonderful map to explore the city during my one day stay and she along with the rest of the staff were so friendly.
The staff was extremely friendly and the hotel was clean and centrally located, with a cute old elevator. They do need to repair the door handle for Room 61, though.
Nice cozy vintage looking room. Very helpful staff and location is excellent. If you are doing Hop on/off bus, their stop is less than 5 mins walk away.
Only thing, since they kept the patio doors open - there were a lot of flies in the room but honestly, as day faded - so did they.
A little grim with the main attributes being the cost and location. A cheap bed for the night.
John
Stayed 2 nights in Nov 2025
Verified
6/10 Okay
Daniel
Jan 8, 2026
Liked: Cleanliness, staff & service
Disliked: Amenities
PLUS :
safe
refrigerator
air conditioner
secure building
location
MINUS:
very noisy inside the tiny hotel - elevator, doors slamming, shutters bang in the wind
too much (unusable) furniture in room
difficult to walk around bed
low water pressure in shower, sink, bidet