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Palacio Hotel

3.5 star property

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Photo gallery for Palacio Hotel

Property entrance
Reception
Double Room, 1 Double Bed, Balcony | Minibar, in-room safe, desk, free WiFi
Lobby
Superior Double Room, 1 Double Bed, Terrace | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi
$52
Dec 11 - Dec 12

Explore the area

View in a map
Bartolomé Mitre 1364, Ciudad Vieja,, Montevideo, 11000
  • Place, Montevideo Cathedral
    ‪1 min walk‬
  • Place, Rambla of Montevideo
    ‪4 min walk‬
  • Place, Puerto de Montevideo
    ‪11 min walk‬
  • Airport, Montevideo (MVD-Carrasco Intl.)
    ‪26 min drive‬

Room options

View all photos for Double Room, 1 Double Bed, Balcony

Double Room, 1 Double Bed, Balcony | Minibar, in-room safe, desk, free WiFi

Double Room, 1 Double Bed, Balcony

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Ensuite

Standard Room, 1 Double Bed, Ensuite | Minibar, in-room safe, desk, free WiFi

Standard Room, 1 Double Bed, Ensuite

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds, Private Bathroom

Standard Twin Room, 2 Twin Beds, Private Bathroom | Minibar, in-room safe, desk, free WiFi

Standard Twin Room, 2 Twin Beds, Private Bathroom

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed, Terrace

Superior Double Room, 1 Double Bed, Terrace | Minibar, in-room safe, desk, free WiFi

Superior Double Room, 1 Double Bed, Terrace

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Palacio Hotel

3.5-star hotel in Ciudad Vieja
A 24-hour front desk, tour/ticket assistance, and a front-desk safe are available at this smoke-free hotel. WiFi in public areas is free.
Palacio Hotel offers 20 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Palacio Hotel features tour/ticket assistance, a front-desk safe, and an elevator. Wireless Internet access is complimentary.

Palacio Hotel is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 11 years of age.
  • You may be asked to pay the following charges at the property from November 15 to the day after Easter: Uruguay value-added tax (10%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (10%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Palacio Hotel Hotel
Palacio Hotel Montevideo
Palacio Hotel Hotel Montevideo

Reviews

Palacio Hotel Reviews

9.0

Wonderful

8.8/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 124 out of 186 reviews
Rating 8 - Good. 37 out of 186 reviews
Rating 6 - Okay. 14 out of 186 reviews
Rating 4 - Poor. 4 out of 186 reviews
Rating 2 - Terrible. 7 out of 186 reviews

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a good location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dona

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is rustic in a good way. Friendly and helpful staff.
A different tableau on each floor.
The classic elevator
View from the roof. Staff suggested taking a look from the top.
Stayed 3 nights in Aug 2025

10/10 Excellent

SING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in the old town center

Excellent 2 nights in the old city center walking distance to the Ferry arrival and HOHO bus stop .
Stayed 2 nights in Jul 2025

10/10 Excellent

Ricky, Lathrop

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great place w/an old nostalgic vibe. Felt a bit like a ghost town w/most shops closed. Maybe because it was winter time. Urea’s a whole was underwhelming. Maybe in the summer it is more lively. Still a cool historic looking hotel & walking distance to main plaza, market & old town!
Stayed 1 night in Jun 2025

10/10 Excellent

RAMON

Liked: Cleanliness, property conditions & facilities
Beautiful building!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Charming, old-fashioned, but very cozy, close to restaurants and shops; they serve great coffee in the mornings. I highly recommend it. Couple from Port Charlotte, FL, USA. JC and CM
Stayed 5 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

It was a nice little hotel, the bed was confortable and the room was clean. If you want to be close to the historic center, this is a good choice.
Stayed 2 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located in the Ciudad Vieja and close to all of the surrounding attractions. The antique elevator works well and the staff are very nice and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Meredith

Everywhere we usually stay was booked. This was a pleasant surprise. It's the best buy you'll find. Our room had very large terrace with beautiful view
Stayed 1 night in Apr 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciate the old architecture !
Stayed 1 night in Apr 2025

4/10 Poor

Yamile

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No enough coffee and pastries for breakfast.
Stayed 6 nights in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Jerry, High Wycombe

Liked: Cleanliness, staff & service
The hotel had character and was in a good location to see the city centre. The centre of Montevideo is a bit run down and lacking in sights compared to Colonia or other countries. If you go to Montevideo this hotel is cheap and makes a comfortable base to stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Belen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming place, old and special, with an amazing balcony and wonderful service.
Stayed 1 night in Mar 2025

6/10 Okay

Bernard

Stayed 3 nights in Mar 2025

10/10 Excellent

Pranjali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel and friendly staff. Had a very nice view from the balcony.
Stayed 2 nights in Feb 2025

8/10 Good

Francisco

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Good location for a short visit to Montevideo

Excellent location right next to Independence Square. Ideal for a short visit to Montevideo. Staff were very friendly and helpful. The original old elevator was fantastic!
Stayed 4 nights in Feb 2025

10/10 Excellent

dixie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Bryson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel
Stayed 1 night in Feb 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff are really helpful. The place oozes character with antique lift and furniture. Coffee lounge with free coffee if you are waiting for departure or in my case waiting for a room to be ready for my early check in. Noisy at night. Hotel backs onto a little plaza used by skateboarders and others. But this may be expected in any central hotel.
Stayed 3 nights in Feb 2025

6/10 Okay

Andrea

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We were yelled up because we had left the door opened. During checking out, we were silenced by the receptionist when we said “good morning” because there was someone sleeping there. We were also scolded because we had left the elevator door opened.
Stayed 3 nights in Feb 2025

8/10 Good

Jian-ping, Cary

Liked: Cleanliness, staff & service, amenities
The staff were very nice. They cleaned room really well. They helped me with taxi, water, etc.
Stayed 7 nights in Jan 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Taylor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has tons of charm. The building is beautiful, the staff are exceptionally friendly, and it located within walking distance to all the major sites, but on a fairly quiet street.
Stayed 2 nights in Jan 2025

10/10 Excellent

D

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es pequeño y decente, bien situado no esperen lujos. Suficiente para ir de visita a Montevideo para hacer sus gestiones, tiene TV y aire acondicionado y un ventilador de techo. Esta bien situado diagonal a Starbucks. No causa buena impresion pero conforme fui conociendo el area me senti tranquila y segura.
Stayed 1 night in Jan 2025