Sheraton Montevideo Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Montevideo Hotel

Minibar, in-room safe, desk, laptop workspace
Exterior
Indoor pool
Minibar, in-room safe, desk, laptop workspace
Golf

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Spa
  • Pet friendly
  • Pool
  • Bar
  • Breakfast available

Explore the area

Map
Calle Victor Solino 349, Montevideo, 11300
  • Punta Carretas Shopping Mall
    1 min walk
  • Rambla of Montevideo
    3 min walk
  • Club de Golf del Uruguay
    7 min walk
  • Montevideo (MVD-Carrasco Intl.)
    32 min drive

Room options

Similar properties

About this property

Sheraton Montevideo Hotel

5-star Montevideo hotel, connected to a shopping center in Punta Carretas
This smoke-free hotel features an indoor pool, a restaurant, and 2 bars/lounges. Additionally, a fitness center, a snack bar/deli, and a sauna are onsite.
Sheraton Montevideo Hotel offers 207 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, bidets, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include facials, body scrubs, and body treatments.
In addition to an indoor pool, Sheraton Montevideo Hotel provides a spa tub, a sauna, and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wired and wireless Internet access is available for a surcharge.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. This luxury hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Sheraton Montevideo Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Las Carretas - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (UYU 303 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (UYU 400 per night); wired internet (surcharge)

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: UYU 480 to 500 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Las Carretas

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 26 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of UYU 1500 per pet, per stay
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for UYU 1200.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property from November 15 to the day after Easter: Uruguay value-added tax (10%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (10%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately UYU 480 to 500 per person
  • Fee for in-room wireless internet: UYU 303 per day (rates may vary)
  • Fee for in-room wired internet: UYU 303 per day (rates may vary)
  • Fee for wireless internet in public areas: UYU 400 per night (rates may vary)
  • Fee for wired internet in public areas: UYU 400 per night (rates may vary)
  • Airport shuttle fee: UYU 1200 per vehicle (roundtrip)
  • Pet fee: UYU 1500 per pet, per stay
  • Rollaway bed fee: UYU 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Montevideo Sheraton
Hotel Sheraton Montevideo
Montevideo Hotel
Montevideo Hotel Sheraton
Montevideo Sheraton
Montevideo Sheraton Hotel
Sheraton Hotel Montevideo
Sheraton Montevideo
Sheraton Montevideo Hotel
Sheraton Montevideo
Sheraton Montevideo Hotel Hotel
Sheraton Montevideo Hotel Montevideo
Sheraton Montevideo Hotel Hotel Montevideo

Sheraton Montevideo Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 143 out of 314 reviews" "
Rating 8 - Good. 120 out of 314 reviews" "
Rating 6 - Okay. 34 out of 314 reviews" "
Rating 4 - Poor. 13 out of 314 reviews" "
Rating 2 - Terrible. 4 out of 314 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

leonardo, Cascais

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
property is old, no renovations at all and not well taken care. the gym was ridiculous, dirty, no proper ac, no towels or water, if it's a covd issue, better to keep it shut
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

6/10 Okay

Michele

Traveled with family
Disliked: Property conditions & facilities
Hotel com localização boa mas está velho
O hotel está muito velho e as manutenções e atualizações não estão sendo investidas. Café da manhã padrão sem nenhum diferencial. A localização é a única coisa positiva que destaco neste hotel.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness
Disliked: Amenities
Too expensive for the service the hotel provides. Besides we (my wife and I) went with a little pet, 4 lbs, and the hotel charged 150 dollars for ¿? Our pet couldn´t walk leashed around the hotel. Out of the room the pet had to be in a cage. Can you explain us, which is the reason for the $150. We are not satisfied at all. Next time we´ll look for another real pet friendly facility.
Stayed 2 nights in Dec 2019

10/10 Excellent

NeilS., Baltimore MD USA

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent property. Two comments: laundry priced in US dollars not Uruguayan peso (same $ symbol and increases cost by a factor of 30) and no USB ports provided in the rooms.
Stayed 11 nights in Nov 2019

10/10 Excellent

michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel good service good location
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service and location. Great breakfast buffet
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent comfortable rooms, friendly staff and huge variety of food and drinks.
Stayed 2 nights in Jul 2019

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A la altura de lo esperado de sheraton.
Excelente servicio. El personal tiene un trato excepcional siempre intentando que uno se sienta cómodo. Las instalaciones muy buenas. Pileta climatizada con jacuzzi (que no se ve en las fotos). El hotel tiene acceso directo al shopping punta carretas con la tarjeta del hotel. Muy bueno todo.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Service from staff is excellent, breakfast also excellent. Windows dirty. Room design horrendously dull. Design appears to be aimed at lower middle managers from Cleveland, Ohio in the 1980s. Room renovations desperately needed.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel needs a face lift.
Hotel looks run down... needs a face-lift. Old carpeting. Sheets not great. Very bad lighting in the public places.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, service Poor amenities, old bathroom fixtures
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location and service. The spacious room and bed. Could upgrade the bathroom.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best Mattress ever, wonderful view over Rio Plate, close to shopping, Perfect.
Stayed 2 nights in Mar 2019

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Good hotel but the rooms very small
Stayed 4 nights in Mar 2019

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super comfortable hotel
A very good hotel. Typical Sheraton with Big rooms super comfortable bed soft feather pillows and a first class bathroom. All the amenities you could want. The pool and Sauna so welcome after a days exploring. The staff were friendly and well trained. Restaurant also to a very high standard. Everything as you would expect from Sheraton
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience in Uruguay. I recommend this place to everyone!
Stayed 1 night in Feb 2019

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel
Typical Sheraton with all the quality that the name implies. Good rooms, comfortable bed with great facilities and with excellent service. A nice pool and sauna which was great after a days sightseeing. The restaurant food was exceptional although a tad pricey. Overall an excellent stay in a lovely city,
Stayed 3 nights in Feb 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very pleasant stay
Perfect location near the beaches and Rambla of Punta Carretas with great restaurants a short walk, shopping and cinemas in the same complex. And the best cocktail bartender!
Stayed 2 nights in Dec 2018

6/10 Okay

Monica, Oregon, USA

Liked: Staff & service
The room didn’t have mini bar or any bathroom supplies... I complained and the staff only apologize but didn’t took any action!
Stayed 2 nights in Oct 2018

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Montevideo Hotel
The Montevideo Sheraton is an excellent hotel in a great position adjacent to a shopping mall and close to some very nice restaurants. The Club lounge fro breakfast offers terrific views and I would recommend it as somewhere to stay in the city.
Stayed 2 nights in Jul 2018

8/10 Good

Ramon, Asuncion

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but more expensive than expected
Since when I got there the staff told me that my room wasn t ready. But if i pay usd 60 per day i could upgrade to a better room and it was ready .since I was tired i accepted ut.
Stayed 2 nights in May 2018

8/10 Good

Jon, detroit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Hotel in Pubta Carretas
A staple, high quality hotel located in the Punta Carretas area of Montevideo. Staple high quality services and ammenities for a Sheraton Hotel. Be cognizant that check in for this hotel is 3pm, which does not align with many international arrival times. This hotel will not grant you early check-in (despite what they claim) and it will be necessary to reserve a hotel room for the previous night should you wish to avoid lounging around in the lobby for multiple hours until your room is ‘ready.’ On the day of departure, this hotel will also charge you for a late check out at a rate of $10USD/Hr, which I find somewhat annoying based on their hardline check-in policies.
Stayed 1 night in Apr 2018