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Sofitel Montevideo Casino Carrasco and Spa

5.0 star property

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Photo gallery for Sofitel Montevideo Casino Carrasco and Spa

Lobby sitting area
Meeting facility
Superior Room, 1 Queen Bed, City View | City view
Minibar, in-room safe, desk, laptop workspace
Water view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Bar
  • Pool
  • Breakfast available
  • Parking included

Explore the area

Map
Rambla Republica de Mexico sn, Montevideo, 11500
  • Carrasco Beach
    ‪1 min walk‬
  • Sofitel Montevideo Casino
    ‪1 min walk‬
  • Rambla of Montevideo
    ‪11 min walk‬
  • Montevideo (MVD-Carrasco Intl.)
    ‪14 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds, City View

Superior Room, 2 Twin Beds, City View | Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds, City View

  • 344 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, City View

Superior Room, 1 Queen Bed, City View | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Room, 2 Twin Beds, River View

Minibar, in-room safe, desk, laptop workspace

Luxury Room, 2 Twin Beds, River View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 592 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Luxury Room, 1 Queen Bed

  • 409 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 914 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Restaurant

Hotel Montevideo - Leading Hotels of the World

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.8 out of 5, Exceptional, (286)
The price is $230
per night
$230 total
includes taxes & fees
Mar 20 - Mar 21
Hotel Montevideo - Leading Hotels of the World

About this property

Sofitel Montevideo Casino Carrasco and Spa

5-star hotel in Carrasco
A full-service spa, a casino, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a restaurant, a 24-hour health club, and a bar/lounge. Housekeeping is available on request.
Sofitel Montevideo Casino Carrasco and Spa offers 116 air-conditioned accommodations with minibars and safes. 42-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

SoSpa has 4 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Sofitel Montevideo Casino Carrasco and Spa features an indoor pool and a 24-hour health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and 6 meeting rooms. Event facilities measuring 17696 square feet (1644 square meters) include conference space. This luxury hotel also offers a casino, a seasonal outdoor pool, and a sauna. Guests can use the indoor pool and outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

Sofitel Montevideo Casino Carrasco and Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7 AM and 11 AM.
1921 - This beachfront fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Tea Gallery - This beachfront bar specializes in international cuisine and serves dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; UYU 900 to 1,000 for adults and UYU 900 to 1,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1,921
  • Tea Gallery

Things to do

  • 10 gaming tables
  • 24-hour health club
  • 400 slot machines
  • Bicycle rentals
  • Bingo
  • Books
  • Casino (67,813 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Outdoor pool (guest access)
  • Private wine tours
  • Sauna
  • Seasonal outdoor pool
  • Sportsbook
  • Wine tasting room
  • Wine tours
  • Winery release events

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17,696 square feet of conference space
  • 24-hour business center
  • 6 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Grab bar in shower (31 inches high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Magnifying mirror
  • Raised toilet seat (24 inches high)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of UYU 3500 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for UYU 5000 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property from November 15 to the day after Easter: Uruguay value-added tax (10%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (10%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately UYU 900 to 1000 for adults, and UYU 900 to 1000 for children
  • Airport shuttle fee: UYU 900 per vehicle (one-way)
  • Pet fee: UYU 3500 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: UYU 5000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The seasonal pool will be open from November to March
Pool access available from noon to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Sofitel Hotel Montevideo Carrasco Casino
Sofitel Montevideo Casino Carrasco
Sofitel Montevideo Casino Carrasco Hotel
Sofitel Montevideo Casino Carrasco Spa
Sofitel Montevio Casino Carra
Sofitel Montevideo Casino Carrasco and Spa Hotel
Sofitel Montevideo Casino Carrasco and Spa Montevideo
Sofitel Montevideo Casino Carrasco and Spa Hotel Montevideo

Sofitel Montevideo Casino Carrasco and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 365 out of 531 reviews
Rating 8 - Good. 97 out of 531 reviews
Rating 6 - Okay. 40 out of 531 reviews
Rating 4 - Poor. 14 out of 531 reviews
Rating 2 - Terrible. 15 out of 531 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephane, Rockland

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 6 star hotel. Facilities are fantastic, staff is exceptional, food is delicious.
Stayed 3 nights in Dec 2024

10/10 Excellent

Wynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Service, safe, amenities, quiet, very elegant
Stayed 2 nights in Nov 2024

10/10 Excellent

Alfredo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel grate location with different restaurants options
Stayed 3 nights in Nov 2024

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
We ate at the hotel restaurant, 1921. The service was attentive, pleasant and all-out welcoming. Gonzalo was very knowledgeable and his hospitality was second to none. We were able to try and enjoy local wine that he recommended and his ability to speak English was an added bonus. The staff and hotel are amazing and any would-be traveler to Montevideo should make a point to have dinner at "1921" and afterwards head to reception and reserve a room. Fantastic!
Stayed 2 nights in Oct 2024

10/10 Excellent

Sofia, Montevideo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maintenance of the building on point. Perfect location and fun for couples of any age.
Stayed 1 night in Nov 2024

10/10 Excellent

james p

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. Pleanty of good places to shop and dine lus the casino
Stayed 2 nights in Oct 2024

2/10 Terrible

Mariel

Traveled with family
Liked: Amenities
Disliked: Staff & service
WORST SERVICE AND DEFINITELY WORST STAY OF MY LIFE. Would never recommend this hotel. Was treated like i wasn’t paying to be there.
Stayed 3 nights in Oct 2024

8/10 Good

Pepa

Liked: Cleanliness, staff & service, property conditions & facilities
I was expecting much better service then I received and my room was very small and not very comfortable
Stayed 3 nights in Sep 2024

10/10 Excellent

Flavio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is fantastic !!! The area is very beatiful and overall people very nice and helpful. the restaurant and bar have great food and drinks. The hotel architecture very classic and well mantained … The Carrasco area around the hotel has plenty of good restaurantes and shpping stores. Sebastian at the porter always nice and friendly. I strong recommend Sofitel in Montevideo
Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with the most polite, friendly staff.
Stayed 4 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful front desk that helped me book an airline reservation
Stayed 3 nights in Jul 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. One of my favourite. Historic building that has been very tastefully restored. Rooms are modern and comfortable. Great breakfast. In Carrasco, which is very safe and infinitely preferable to the city centre (Montevideo is a small city, so getting downtown is super easy). I will definitely go back.
Stayed 5 nights in Jun 2024

10/10 Excellent

Robin, Taylors

Stayed 1 night in Jun 2024

10/10 Excellent

Duane

Liked: Property conditions & facilities
Good
Stayed 2 nights in May 2024

10/10 Excellent

YUHEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Cesar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Estela Beatriz, Oradell

Stayed 3 nights in Jun 2024

8/10 Good

Frank

Stayed 3 nights in Jun 2024

10/10 Excellent

Stephen

Stayed 1 night in May 2024

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2024

6/10 Okay

Raja

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Disappointed
Great property, but poorly managed and dilapidated. It is not not up to the normal fine standards of the Sofitel brand.
Stayed 3 nights in Apr 2024

6/10 Okay

Mary, Glen Rock

Traveled with partner
Liked: Cleanliness, amenities
The property is in a great area with lots of dining options. The exterior of the building is stunning. Our room was in need of some updating. The carpeting needed updating and the patch work done to the ceiling was visible. Additionally on our second night the television and several electrical outlets were not working. The initial person who checked us in was not so welcoming. When I asked for a.room with a water view she told me that all of the rooms in the hotel were taken but I had a great city view. Which was untrue, the view was of a mechanical unit. After unpacking we came down and she then asked if we wanted to change rooms the following day, not after unpacking for a 2 night stay. Later we went to reception for recommendations for things to do and places to eat and were given a restaurant which was closed in Monday’s and a museum which was also closed. Needless to say after ubering to both locations it was not only disappointing but a waste of time. On a positive note.. you can’t beat the location and the property has many amenities.. sadly our room was not up to Sofitel standards.
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about the level of service and quality provided by this hotel. The place is spectacularly beautiful and the rooms are spacious. The on site restaurant is excellent as are the restaurants in the immediate neighborhood. In addition, the place is across the street from the beach. Finally, the price is extremely competitive. I’ll be back.
Stayed 3 nights in Mar 2024

4/10 Poor

Owen

Traveled with family
Liked: Cleanliness
Dear Manager, I hope this letter finds you well. I recently had the pleasure of staying at your esteemed establishment, the Sofitel Hotel in Montevideo. While I appreciated many aspects of my stay, there were a few areas that fell short of expectations for a five-star hotel experience. Firstly, upon arrival, I encountered issues with the room amenities. The air conditioning unit emitted a disruptive noise throughout the night, which affected my ability to rest comfortably. Although the other concerns, such as the malfunctioning fridge and warm water, were promptly addressed, albeit in an unusual Way by locking me out of the cabinet where the fridge was and where teacups so I could not make tea.. the noise from the air conditioning persisted. Additionally, the service experience was not as seamless as I had anticipated. On multiple occasions, I encountered difficulties with the key cards for the lift, which required replacement. While these issues were minor, they detracted from the overall guest experience. Furthermore, I observed instances where the approachability and problem-solving skills of the staff could be improved. Instead of embracing a can-do attitude and finding solutions to challenges, there seemed to be a default response of "that's not possible." And "I will check "For instance, when seeking assistance from the front desk and reception, although very polite and courteous, I encountered delays and ultimately had to resolve matters independently. One partic
Stayed 2 nights in Mar 2024