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Doubletree by Hilton Hotel Montgomery Downtown

4.0 star property

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Photo gallery for Doubletree by Hilton Hotel Montgomery Downtown

Reception
Exterior
Business center
1 bedroom, premium bedding, in-room safe, blackout drapes
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Gym
  • Room service
  • Pet friendly
$111
includes taxes & fees
Dec 12 - Dec 13

Explore the area

View in a map
120 Madison Ave, Montgomery, AL, 36104
  • Place, The Legacy Museum
    ‪6 min walk‬
  • Place, Riverfront Park
    ‪8 min walk‬
  • Place, Alabama State Capitol
    ‪8 min walk‬
  • Airport, Montgomery, AL (MGM-Montgomery Regional)
    ‪17 min drive‬

Room options

View all photos for Room

1 bedroom, premium bedding, in-room safe, blackout drapes

Room

8.0 out of 10
Very good
(8 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room

1 bedroom, premium bedding, in-room safe, blackout drapes

Room

10.0 out of 10
Exceptional
(1 review)
  • 299 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room

1 bedroom, premium bedding, in-room safe, blackout drapes

Room

7.0 out of 10
Good
(7 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room

1 bedroom, premium bedding, in-room safe, blackout drapes

Room

7.8 out of 10
Good
(14 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

1 bedroom, premium bedding, in-room safe, blackout drapes

Room

8.0 out of 10
Very good
(6 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

1 bedroom, premium bedding, in-room safe, blackout drapes

Room

  • 299 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, blackout drapes

Junior Suite, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 324 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

  • 299 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds

1 bedroom, premium bedding, in-room safe, blackout drapes

Suite, 2 Double Beds

  • 324 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (2 Room Suite)

1 bedroom, premium bedding, in-room safe, blackout drapes

Suite, 1 King Bed (2 Room Suite)

  • 324 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (2 Room Suite)

1 bedroom, premium bedding, in-room safe, blackout drapes

Suite, 1 King Bed (2 Room Suite)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Doubletree by Hilton Hotel Montgomery Downtown

4-star hotel in Downtown Montgomery
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and conference space. Housekeeping is available on request.
Doubletree by Hilton Hotel Montgomery Downtown offers 141 air-conditioned accommodations with laptop-compatible safes and hair dryers. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Montgomery hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 10000 square feet (929 square meters) include conference space. This Montgomery hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge), along with a car charging station.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Doubletree by Hilton Hotel Montgomery Downtown has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle
  • Self parking on site (USD 14 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 14 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10,000 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1985
  • Comprehensive food waste policy
  • Double-glazed windows
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 14 per person
  • Self parking fee: USD 14 per day
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Hilton Hotel Montgomery Downtown
Doubletree Hilton Montgomery Downtown
Doubletree Montgomery Downtown
Madison Hotel Montgomery
Doubletree by Hilton Hotel Montgomery Downtown Hotel
Doubletree by Hilton Hotel Montgomery Downtown Montgomery
Doubletree by Hilton Hotel Montgomery Downtown Hotel Montgomery

Doubletree by Hilton Hotel Montgomery Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 375 out of 1003 reviews
Rating 8 - Good. 280 out of 1003 reviews
Rating 6 - Okay. 147 out of 1003 reviews
Rating 4 - Poor. 114 out of 1003 reviews
Rating 2 - Terrible. 87 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience from check in to check out!
Stayed 1 night in Aug 2025

8/10 Good

Amanda

Business traveler
Liked: Cleanliness, amenities
Comfortable bed and temperature. Friendly staff. Some things need to be fixed…broken tiles and toilet paper dispenser. Just some attention to the small things that are aged would go a long way.
Stayed 2 nights in Aug 2025

6/10 Okay

Carol

Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NA
Stayed 1 night in Aug 2025

8/10 Good

Patrick

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Had to ask for towels two different times. I was charged for my stay from both Hotels.com and the hotel.
Stayed 6 nights in Jul 2025

8/10 Good

Sheroderick

Stayed 2 nights in Jul 2025

10/10 Excellent

Adrienne

Stayed 1 night in Jul 2025

8/10 Good

Brian

Business traveler
Okay quality for the price. If the price was higher and I had the same experience I would rate it lower. It felt a little dated/dirty and the non-restaurant staff seemed somewhat indifferent which was the biggest disappointment. The area around the hotel is nice which kind of makes up for it. I was traveling for work, otherwise I would have picked another hotel. It's just a basic, average hotel.
Stayed 2 nights in Jul 2025

4/10 Poor

Thema, PHILADELPHIA

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Won’t be staying here again. The hotel is very outdated and dark and there is a mildew odor in the air and in the rooms that is very sickening. The service was sub par. Called for towels for the room at 730 am I wasn’t able to get any until 8pm and that was only after going down to front desk since I figured they were now screening my many calls. You call concierge and the staff is dismissive. Worst hotel I’ve stayed in to date.
Stayed 2 nights in Jul 2025

6/10 Okay

Kevin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

DERRICK L

Liked: Staff & service
outdated
Stayed 1 night in Jul 2025

4/10 Poor

Gregory, San Diego

Disliked: Cleanliness, property conditions & facilities
This property is poorly maintained. It's old and in disrepair. Bathrooms are small and not well designed.
Stayed 3 nights in Jul 2025

6/10 Okay

Jonathan

Stayed 2 nights in Jul 2025

4/10 Poor

Leslie

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
This property may have been decent at one time, however that is not the case now. Where do I start: the floor in the elevator was cracked and lifting, the chair in our room was ripped, the curtains were coming down, there was only one trash can, there were no clean wash cloths the entire time, the bathroom was extremely small, the drawer was broken on the dresser, the coffee cups had the wrong size tops, and loud construction of some sort was happening and quite noisy and the room had a weird odor when you walk in.
Stayed 3 nights in Jul 2025

6/10 Okay

Brandi

Business traveler
Liked: Cleanliness
Overall good location. Only thing that set me back was there is no refrigerator in the rooms. Not helpful for a traveler on diet restrictions.
Stayed 1 night in Jul 2025

10/10 Excellent

DAVID

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Donald

Liked: Staff & service
Curtains were had significant dirt on them. Body wash was empty in the shower. Furniture was scuffed and not properly maintained.
Stayed 1 night in Jul 2025

4/10 Poor

Winta

Disliked: Property conditions & facilities

It’s your $

7a-11p customer service was great. If these individuals worked at a different hotel I would come back. The outside patio was really nice and the inside atrium was beautiful except the old furniture. The room furniture is old. The room smell like it was musky and closed up. Day shift did send the maintenance man to my room to spray but apparently it’s in the carpet, sofa or curtains. I left to purchase my on spray. The entrance light to my room didn’t work, the coffee maker didn’t work and was told I had to wait until 7a to get coffee even though I was up @ 5:30. So I had to leave the both days to go get coffee. The door entering the shower is on the opposite side of the handles so you have to reach around the glass that don’t move to turn the water on. I prefer getting wet inside the shower not outside the shower. I really want to eat at the restaurant but after experiencing all outside food (nasty) my taste buds decided to eat fruit the rest of my trip. All I can tell new comer to if you are particular about spending you $ and n food and stay you might want to do some serious research before coming to Montgomery, AL. There is a lot of history here tho. This is just my experience. To each its own. God Bless
Stayed 2 nights in Jul 2025

8/10 Good

ALLISON

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Billie

Disliked: Property conditions & facilities
The location was convenient to t
Stayed 3 nights in Jun 2025

4/10 Poor

April

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My hotel room was in poor condition. The bathroom’s ceiling looked as if it had a past bad leak that was improperly repaired. The carpet in the room was very dirty. The base/platform of the bed was dusty and had traces of other visitors items (hair, pendant, and food. Also, trash was left in bathroom’s trash can.
Stayed 1 night in Jun 2025

4/10 Poor

Albert

Traveled with family
Disliked: Staff & service, property conditions & facilities
I was originally booked in the wrong room. A single bed, queen size bed verses the booking which was two single beds. There was not apology for the oversight from the front desk staff. The furniture in the room showed signs of wear. Also, a dinner plate that was used was sitting outside the door of our room when we checked-in and was never picked up for the duration of our stay. Just didn't meet the exspectations of a Doubletree hotel.
Stayed 1 night in Jun 2025

6/10 Okay

Marion

Stayed 2 nights in Jun 2025

4/10 Poor

Lorraine

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn't clean enough. I found stuff from the people who staying before me and my family under the bed cover sheet. The A/C doesn't work good. The hallways was smelling bad. Not recommended 😕
Stayed 1 night in Jun 2025

6/10 Okay

Johnny

Business traveler
Housekeeping wasn’t the best. I had to keep requesting towels and linens
Stayed 3 nights in Jun 2025