4/10 Poor
Sariina
Traveled with partner
Apr 13, 2025
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I happened to be placed in an ADA compliant room and it was shocking how bad the conditions were. I don’t know about the regular rooms, but the number of issues in a room specifically meant for disabled people was merely unpleasant for me but dangerous for any future disabled guests.
The first issue was more aesthetic, the paint on the window frames in the hallway and room was severely cracked and peeling.
The bathroom was the biggest issue. The switch that controlled the mirror light and fan didn’t work. The lack of fan meant that any time the hot water from the sink or shower was running for more than a minute, the floor became incredibly slippery, a huge safety concern for a disabled person. On top of that, the constant humidity meant that nearly every metal surface was heavily rusted and I was concerned about mold.
The water temperature was the number one problem. The sink had two handles but both of them produced scalding hot water all of the time. The shower had a dial handle and the comfortable temperature is usually somewhere in the middle. Not this shower. The water was either cold or scalding hot, no in between. I had to draw a bath. But then, the shampoo and body wash that are attached to the shower wall, are too high up to reach. Not an issue for an able-bodied person like me, but someone with mobility issues wouldn’t be able to get up and down repeatedly without potentially slipping.
Overall, I was not satisfied and they need to make the room safe for ADA.
Sariina
Stayed 2 nights in Apr 2025
