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Holiday Inn Express Hotel & Suites Montgomery E - Eastchase by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Montgomery E - Eastchase by IHG

Lobby
Exterior
Outdoor pool
In-room safe, desk, iron/ironing board, free rollaway beds
Check-in/check-out kiosk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

Map
9250 Boyd-Cooper Pkwy, Montgomery, AL, 36116
  • EastChase Shopping Mall
    ‪4 min drive‬
  • Auburn Montgomery
    ‪4 min drive‬
  • Creek Casino Montgomery
    ‪14 min drive‬
  • Montgomery, AL (MGM-Montgomery Regional)
    ‪23 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Room amenity

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

In-room safe, desk, iron/ironing board, free cribs/infant beds

Holiday Inn Express Montgomery - East I-85 by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (890)
The price is $122
per night
$144 total
includes taxes & fees
Apr 21 - Apr 22
Holiday Inn Express Montgomery - East I-85 by IHG

About this property

Holiday Inn Express Hotel & Suites Montgomery E - Eastchase by IHG

Montgomery hotel close to EastChase Shopping Mall
This smoke-free hotel features an outdoor pool, a fitness center, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites Montgomery E - Eastchase by IHG offers 106 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express Hotel & Suites Montgomery E - Eastchase by IHG features an outdoor pool and a fitness center. Wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Montgomery E - Eastchase by IHG is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Eastchase
Holiday Inn Hotel Eastchase
Holiday Inn Express Hotel Suites Montgomery E Eastchase
Holiday Inn Express Hotel Suites Montgomery E Eastchase by IHG

Holiday Inn Express Hotel & Suites Montgomery E - Eastchase by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 380 out of 765 reviews
Rating 8 - Good. 194 out of 765 reviews
Rating 6 - Okay. 88 out of 765 reviews
Rating 4 - Poor. 48 out of 765 reviews
Rating 2 - Terrible. 55 out of 765 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

LeeAnna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Michelene W

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Kathy

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
After booking the reservation online i called 5 times to request adjoining rooms and no one ever answered. I then called their main 800 number where a recording told me to contact the property directly. When we got there to check in the front desk employee and her boss were outside the front door, I'm assuming on break. We parked right outside the front door and my husband went in. They did not come in for another several minutes. Once they did they were very helpful. The inside of the refrigerator in the room was dirty. The free breakfast was available 7-10. The sausages were gone when we got there at 8:45 and when we asked they said "they're gone". Poor planning?
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Stayed 5 nights in Dec 2024

2/10 Terrible

Bryan

Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Stayed 2 nights in Dec 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
May try another hotel next time
My last visit over the summer was a bit better. They weren’t very consistent with the cleaning of the room.
Stayed 5 nights in Dec 2024

2/10 Terrible

Eric

Stayed 1 night in Dec 2024

10/10 Excellent

Elga

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly
Great guest service and everyone was friendly
Stayed 1 night in Dec 2024

8/10 Good

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Kathy

Traveled with family
Liked: Amenities
Everyone and everything was awesome. This will be my hotel of choice when I visit Montgomery, AL
Stayed 3 nights in Dec 2024

10/10 Excellent

Chelsea

Stayed 1 night in Dec 2024

8/10 Good

Kery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Bridget

Traveled with group
Liked: Cleanliness, staff & service
I ENJOYED MY STAY; THIS WAS MY FIRST TIME AT YOUR HOTEL. (12/24/24-12/26/24) MY MAIN COMPLAINT IS THAT MY ROOM HAD ROACHES AND SPIDERS IN MY BATHROOM. THE ROACHES WERE IN THE SINK, ON THE FLOOR, AND THE SPIDER CRAWLED FROM BEHIND THE TOILET. THE STAFF WAS EXCELLENT ESPECIALLY MS. T (THE FRONT DESK CLERK WITH PINK HAIR) AND THE BREAKFAST ON THE LAST DAY OF OUR STAY WAS GOOD AND FILLING. SINCERELY, B. BALLARD SMILESATL@ATT.NET
Stayed 2 nights in Dec 2024

2/10 Terrible

Susan

Stayed 4 nights in Sep 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Jeffrey

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Extreme Disappointment
It was absolutely ridiculous.I love this hotel but the past two times I’ve been there,they did not come in during the day and clean up,replace linens,take trash,remake bed,etc…..My last stay,Rm 201,bathroom sink was stopped up and would not drain entire time I was there.The refrigerator barely worked and I bring pre prepped meals.I just was very shocked that this hotel is like this.As I said,I like Holiday Inn Express,but will not be staying at this particular location again.
Stayed 3 nights in Dec 2024

10/10 Excellent

JOHNNIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Taijah

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Donald

Liked: Staff & service
Nothing
Stayed 2 nights in Nov 2024

10/10 Excellent

Phillip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
My wife and I really enjoyed this hotel. It was clean. The staff was very friendly. The shower was fantastic. The only thing I would add is a notepad and a pen, which was missing from our room. Everything was great!
Stayed 1 night in Dec 2024

6/10 Okay

Rodney

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Mandeep

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Shower pressure zero, Room not ready for check in at 4 pm, Breakfast terrible, pancake machine broke for 2 days, not much option
Stayed 2 nights in Nov 2024