6/10 Okay
Verified traveler
Aug 1, 2025
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing stay
The first single room I was given smelled of drains, I asked to be moved, and was given a bigger room, however, this room smelled of a musty smell which reminded me of wet dogs. The hotel said no dogs were allowed in that room, the smell hit me as I entered the room on a warm day. There was a window in the bathroom that could not be shut, There were things missing you expect in a 4 star hotel, no hair dryer, so I could not wash my hair, no shower cap provided either. The cooked food at breakfast was good, but the buffet left some things to be desired. The chopped fruit was browning, there were a lot of flies around the food, there were net covers over a few things. The coffee on the first day was tepid second day was warmer, and was quite tasteless. Juice, crossants, yoghurt and cereal on offer and fresh unchopped fruit which was fine, You would expect some ham/cheese offering in a 4 star hotel, but this was missing. I ate there one evening and the food was tasty except that the skin of the salmon was left on and soggy in the middle of a pasta dish, it should have been removed before serving. I gave all this feedback to the hotel so it should be no surprise to them. Not a cheap stay, characterful hotel, but it needs decorating, the internal fire doors were scuffed and dirty. Pool was closed for years. Staff were pleasant, but I would not stay again.
Verified traveler
Stayed 2 nights in Jul 2025
