TownePlace Suites by Marriott Montgomery EastChase

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TownePlace Suites by Marriott Montgomery EastChase

Property amenity
Exterior
Studio, 2 Queen Beds | In-room safe, desk, iron/ironing board, free WiFi
Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi
Studio, 1 King Bed with Sofa bed | Private kitchen | Fridge, microwave, stovetop, dishwasher

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • Gym
  • Kitchen
  • Air conditioning

Explore the area

Map
2845 Eastchase Lane, Montgomery, AL, 36117
  • EastChase Shopping Mall
    11 min walk
  • Auburn Montgomery
    4 min drive
  • Baptist Medical Center East
    6 min drive
  • Montgomery, AL (MGM-Montgomery Regional)
    23 min drive

Room options

Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

TownePlace Suites by Marriott Montgomery EastChase

Montgomery hotel close to EastChase Shopping Mall
Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning. Housekeeping is available on request.
TownePlace Suites by Marriott Montgomery EastChase offers 95 air-conditioned accommodations with safes and coffee/tea makers. 40-inch Smart televisions come with satellite channels and Netflix. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Montgomery hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a health club.
TownePlace Suites by Marriott Montgomery EastChase features an outdoor pool and a health club. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers a picnic area, concierge services, and complimentary newspapers in the lobby. Complimentary self parking is available on site, along with a car charging station.

TownePlace Suites by Marriott Montgomery EastChase is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
TownePlace Suites by Marriott Montgomery EastChase has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with cable/satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites Marriott Montgomery EastChase Hotel
TownePlace Suites Marriott EastChase Hotel
TownePlace Suites Marriott Montgomery EastChase
TownePlace Suites Marriott EastChase
Towne Suites riott Montgomery
TownePlace Suites by Marriott Montgomery EastChase Hotel
TownePlace Suites by Marriott Montgomery EastChase Montgomery

TownePlace Suites by Marriott Montgomery EastChase Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 164 out of 275 reviews" "
Rating 8 - Good. 46 out of 275 reviews" "
Rating 6 - Okay. 30 out of 275 reviews" "
Rating 4 - Poor. 14 out of 275 reviews" "
Rating 2 - Terrible. 21 out of 275 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Stayed 1 night in Aug 2024

10/10 Excellent

Charlotte, Texarkana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a short weekend visit. It was comfortable, clean, and quiet. We enjoyed the pool.
Stayed 2 nights in Aug 2024

2/10 Terrible

Aegis

Stayed 6 nights in Aug 2024

10/10 Excellent

Athena, Lees Summit

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a week of royalty during our stay…
Stayed 2 nights in Jul 2024

10/10 Excellent

SEUNGJAE

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Lori

Business traveler
Disliked: Cleanliness, property conditions & facilities
I booked 5 rooms for a Civil Rights Trip. When we arrived, Marriott had given our rooms away the night before we arrived and sent us to Holiday Inn Express. We drove to Holiday Inn Express and they said they were booked so we went back to TownPlace and told them our 5 rooms were booked and paid for and they needed to figure it out. The lady at the front desk could not have been nicer, nor apologetic or helpful, she was great. We arrived at 8:00pm and we got into our rooms after midnight. They were filthy. Clothing tags on the floor from the prior guest, crumbs on chairs, counters and tables.
Stayed 2 nights in Jul 2024

2/10 Terrible

Lynn

Traveled with family and small children
Disliked: Property conditions & facilities
My daughter and her baby actually got locked into a room when the door wouldn’t open from the inside or out! We were moved to our 3rd room - #1 no air conditioning #2 door issue with lock I tried to meet with Mary the manager the ext day but the staff said she hadn’t come in yet and later that day that she would contact me Also checked the next morning with the front desk. She text me after a poor review was left, throwing her staff under the bus by saying they hadn’t given her any information. What’s the story here?
Stayed 3 nights in Jul 2024

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping and many eatiers in walking distance. Location and hotel was great.
Stayed 1 night in Jul 2024

6/10 Okay

ADRIAN

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
I’ve been here a few times dropping through Montgomery. The hotel especially being a Brand Name Hotel needs a good cleaning from walls throughout. I had an eye lash in my pillow and we had a dirty stain towel with low water pressure. But the staff was pleasant and professional. The Breakfast eggs were nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service
Stayed 6 nights in Jun 2024

2/10 Terrible

STACY-ANNE, ALPHARETTA

Stayed 1 night in Mar 2024

4/10 Poor

STACY-ANNE, ALPHARETTA

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Bathrooms are nasty with rust stains, refrigerator has nasty rust all over the doors…not sure how this can even happen. The beds are uncomfortable. The pillows are so flat they feel like it’s from the dollar tree. Room doesn’t feel clean at all.
Stayed 1 night in May 2024

10/10 Excellent

Ronnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

MERCEDES, Boca Raton

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Upon checking in noticed a problem with the HVAC. Spoke to clerk, in lieu of repairing it offered another room. After bringing in all our luggage didnt want to relocate. We tried to deal with it but ultimately had to switch due to the unbearable consitions. It would have been more convenient if they wouldve repaired the HVAC to our room
Stayed 3 nights in May 2024

10/10 Excellent

brady D.

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with great staff especially lady that handles the breakfast every morning and the facility maintenance men that service outside.
Stayed 5 nights in May 2024

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a late arrival at the property and the room we had booked was not available. We were given an upgrade at no additional cost. Great breakfast and very helpful staff in attendance. Would definitely stay again.
Stayed 1 night in May 2024

10/10 Excellent

David

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a nice place and convenient to get around Montgomery
Stayed 3 nights in Mar 2024

10/10 Excellent

Shafaye

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

2/10 Terrible

Reginald

Stayed 1 night in Mar 2024

10/10 Excellent

Cassie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was awesome and welcoming!
Stayed 1 night in Mar 2024

6/10 Okay

Amanda

Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Marie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2024

2/10 Terrible

Kedeejah

Stayed 1 night in Mar 2024

10/10 Excellent

Quenethia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly service
Stayed 1 night in Feb 2024

10/10 Excellent

Rosa

Great Stay!! Everything was very clean.. The staff was very professionally
Stayed 1 night in Feb 2024