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Tru By Hilton Prattville

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru By Hilton Prattville

Terrace/patio
Lobby
Reception
Lobby
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • Gym
  • Parking included

Explore the area

Map
2633 Legends Parkway, Prattville, AL, 36066
  • RTJ Golf Trail at Capitol Hill
    7 min drive
  • IHOP
    6 min walk
  • Intermodal Center
    11 min drive
  • Montgomery, AL (MGM-Montgomery Regional)
    19 min drive

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Home2 Suites Montgomery Prattville

Pool
Breakfast included
Pet friendly
Parking included
4.1 out of 5, Very Good, (293)
The price is $125
per night
$147 total
includes taxes & fees
Jan 7 - Jan 8
Home2 Suites Montgomery Prattville

About this property

Tru By Hilton Prattville

Prattville hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Tru By Hilton Prattville offers 98 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Tru By Hilton Prattville features an outdoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and a front-desk safe. Complimentary self parking is available on site, along with a car charging station.

Tru By Hilton Prattville is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Outdoors

  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Prattville Hotel
Tru By Hilton Prattville Prattville
Tru By Hilton Prattville Hotel Prattville

Tru By Hilton Prattville Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 188 out of 364 reviews" "
Rating 8 - Good. 86 out of 364 reviews" "
Rating 6 - Okay. 37 out of 364 reviews" "
Rating 4 - Poor. 19 out of 364 reviews" "
Rating 2 - Terrible. 34 out of 364 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Brandon

Liked: Staff & service, amenities
Disliked: Cleanliness
We had to switch rooms because the first room was not very clean and the floor was super slippery and wet, maybe because of the humidity or something. But the room we switched to was great and we enjoyed the rest of the night.
Stayed 1 night in Sep 2024

6/10 Okay

Marie

Disliked: Staff & service
Not the greatest front staff. They weren’t at the desk half the time when we needed something When they were there they spoke to each other and ignored the guests Not the greatest customer service
Stayed 2 nights in Aug 2024

10/10 Excellent

angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tru is a unique property, the pool table is a nice touch. My first stay was enjoyable..
Stayed 1 night in Aug 2024

10/10 Excellent

John, Cincinnati

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet room; excellent breakfast. Easy check-in; ice machines on two floors; great luggage carts!
Stayed 1 night in Aug 2024

8/10 Good

Aegis

Stayed 7 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Room comfort
The room was very disappointing. I won’t go into all the reasons of why, BUT I will say that I will not stay at another Tru hotel in my travels. The night clerk was helpful and very courteous.
Stayed 1 night in Aug 2024

2/10 Terrible

Travis

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was very dirty. Room was not clean with candy left in areas and the floors had grease or something like grease that coated our feet and even stained our socks.
Stayed 1 night in Jun 2024

4/10 Poor

Cyndy

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The sheets and towels were so thin and the floor of our room was sticky!
Stayed 1 night in Aug 2024

2/10 Terrible

Bill

Disliked: Staff & service
Stayed 6 nights in Apr 2024

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Vadym

Stayed 1 night in Jun 2024

6/10 Okay

kelli

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Minimalist design. No storage in room. Room very small.
Stayed 1 night in Jun 2024

10/10 Excellent

Nina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff.
Stayed 2 nights in Jun 2024

4/10 Poor

Marc

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not be back.
Smelled like marijuana trying to be hidden by an awful chemical smell. No cable channels. Pool was dirty with people smoking by it. Loud people in the lobby playing pool. Paper thin walls could hear every step above us. I will never stay at Tru again.
Stayed 1 night in Jun 2024

2/10 Terrible

Daniel

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Charged twice for this stay as well as other unknown charges and tried to call customer service but got nowhere with these people…DO NOT RECOMMEND FOR ANYONE!!!!
Stayed 3 nights in Jun 2024

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good job
Our ball team stayed here. Lots of kids and the hotel handled it great. Pool table in lobby. Kids had a great time. The staff was friendly.
Stayed 3 nights in Jun 2024

2/10 Terrible

Corey

Business traveler
Staff sucks
Stayed 1 night in Jun 2024

6/10 Okay

Amy

Liked: Cleanliness, amenities
The check in process was confusing to the front desk person (we booked through a third party site). Once she had it figured out we wer able to go to our room. The floors in our room were wet, and despite having the a/c on the whole night it was super humid in there at a temp of 67 degrees and constant fan. We had to be careful walking around so as not to slip. Shower was full of mildew. Loved the shampoo, conditioner and body wash though. Decent breakfast. Overall, it was just ok. Property needed a lot of touch ups for paint, ripped windo shades, dings in hallways...etc. Definitely not what we expected based on reviews or pricing.
Stayed 1 night in May 2024

6/10 Okay

Kathleen

Traveled with family and small children
Disliked: Property conditions & facilities
For what we paid, I expected it to be cleaner and a little more taken care of. The shower door had green mold and grime at the bottom, the floors felt wet from the humidity in the room, the air conditioning was either freezing you out or extremely muggy feeling. At one point every channel I tried to access on the live tv stated no channel access. Also, I do not like the app. It seemed to not accept my password every other time. I don’t think I will stay at this location again.
Stayed 1 night in May 2024

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 3 nights in May 2024

2/10 Terrible

Miriah

Stayed 1 night in Feb 2024

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We were do happy with the staff. Every was so nice and helpful. There were 12 of us in for a family event. We appreciate all of you!
Stayed 3 nights in Apr 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024