Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Tru By Hilton Prattville offers 98 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 32-inch flat-screen televisions come with premium satellite channels.
Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Tru By Hilton Prattville features an outdoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and a front-desk safe. Complimentary self parking is available on site, along with a car charging station.
Tru By Hilton Prattville is a smoke-free property.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Free self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free continental breakfast available daily 6:00 AM to 9:00 AM
Coffee and tea in common areas
Things to do
24-hour gym
Outdoor pool
Family friendly
Laundry facilities
Mini-fridge
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Housekeeping (on request)
Business services
Business center
Outdoors
Firepit
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Grab bar near toilet
Phone accessibility kit
Pool hoist on site
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Private bathroom
Towels provided
Entertainment
32-inch flat-screen TV with premium satellite channels
Food and drink
Mini-fridge
More
Air conditioning
Desk
Iron/ironing board
Laptop workspace
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Tru By Hilton Prattville Hotel
Tru By Hilton Prattville Prattville
Tru By Hilton Prattville Hotel Prattville
Tru By Hilton Prattville Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 199 out of 385 reviews
10 - Excellent
199
Rating 8 - Good. 88 out of 385 reviews
8 - Good
88
Rating 6 - Okay. 40 out of 385 reviews
6 - Okay
40
Rating 4 - Poor. 20 out of 385 reviews
4 - Poor
20
Rating 2 - Terrible. 38 out of 385 reviews
2 - Terrible
38
8.6/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
2/10 Terrible
Tedric
Jan 4, 2025
I was charged for this room again after it was already paid for.
Paul at evening check in was amazing. The location, convenience, and walkable dining options were awesome. However, the condition of the room wasn’t the best. There some tiles missing in the bathroom. The drain had a loose screw that was sticking up on the floor, the linens smelled faintly of soured water.
All the problems started at check in. I have stayed at this hotel many times and never experienced what I did this trip. Hilton is a name known for professionalism and nice hotels. Well this one in Prattville is a whole other situation. When I checked in the lady that was working the desk on 12/23 at 1:30 pm was nice. However there was this guy hanging around the front desk which could hear all my information, which I didnt like. This hotel is practically brand new. The hotel wasn't packed. I asked for a room on the 1st floor. She said all they had was 1 room, but it didnt have a black-out curtain. Why, I dint know but it makes sense later. So she put me in a room on the 2nd floor. When I walked into the riom, I didnt even need a key as the door is broken. So I went down to ask her to switch me to a different room. That random guy was still hanging out at the desk with her. So she gave me the key to a room next door, I put my stuff in the room and left the hotel to spend Christmas Eve at my family's house.
When I came back later that night around 10 pm. A different girl was working at that time. The most unprofessional and rude person I have ever come across.
I go up to the room and this room door lock latch is missing. So I go down to yet ask for another room. She also had a guy hanging around the desk. I asked her to talk to me away from the desk as he could hear our information. I DID NOT WANT THIS RANDOM GUY KNOWING WHAT ROOM I WAS IN! There is more..
The room was nice but the bathroom shower was very dirty. Also just a suggestion,, when you see a female checking in please do not say the room number out loud. That’s not a safe practice
The stay was ok just didnt like the fact i dont have a microwave in the room and i couldn't connect to thw wifi key card lock me out my room had to reset it but overall it was very nice and clean and affordable
Our stay was absolutely the Best! Everyone from the front desk to housekeeping was wonderful! Everyone was so friendly and helpful. Everyone was always smiling. The hotel was so clean and smelled so good. I can’t say enough good things about this place! I will definitely being stay again if I’m ever in the area.
I love this hotel. The night I checked in the front desk gentleman, I believe his name was James, was so super sweet, very accomodating and nice. Cannot say enough good things about him.
The next morning breakfast was delayed. Whomever was working the front desk on Sunday morning (was a girl) was kinda rude. She didnt apologize to everyone waiting for breakfast. In fact, she acted like we were bothering her. She said the worker was running late that handles the breakfast. She doesnt need to be eorking the front desk as she is rude.
Bed was comfortable but condition of the room was very poor. Holes in the wall and marks also. The blackout blinds were broke and rolled up and wedged in the window. Tub was not cleaned well.
We stayed for an overnight while traveling home and found the property new but with a lot of quirky things not usually found in the Hilton brand. Room was small and very bare bones, with odd styling features that may be aimed at a different demographic. Towels were very small and bath floor tiles became very slippery when wet. Overall not much for the price we paid, but we slept well