Hotel Acapulco

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Acapulco

Front of property
Terrace/patio
Standard Twin Room | View from room
Single Room | Living area | 30-cm TV with digital channels
Single Room | View from room

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Breakfast available
  • Free WiFi

Explore the area

Map
445 Rue Auguste Broussonnet, Montpellier, Herault, 34090
  • Botanical Garden
    4 min walk
  • Jardin des plantes de Montpellier
    7 min walk
  • Faculty of Medicine of Montpellier
    8 min walk
  • Montpellier (MPL-Montpellier - Mediterranean)
    19 min drive

Room options

Single Room

  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room

  • Sleeps 3
  • 2 Twin Beds

Double Room

  • Sleeps 3
  • 1 Double Bed

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About this property

Hotel Acapulco

Hotel in Montpellier-Centre
A bar/lounge, a garden, and a front-desk safe are available at this smoke-free hotel. WiFi in public areas is free.
Hotel Acapulco offers 13 accommodations with air conditioning. Digital television is provided.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones.

Hotel Acapulco features a terrace, a garden, and room service (during limited hours). Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink.

Hotel Acapulco is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:30 AM and on weekends between 8:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 8 per person
  • A bar/lounge

Restaurants on site

  • Acapulco

Family friendly

  • Crib (surcharge)

Conveniences

  • Safe at front desk

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 30-cm TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 5.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 per person
  • Crib (infant bed) fee: EUR 5.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Acapulco Montpellier
Hotel Acapulco Montpellier
Hotel Acapulco Hotel
Hotel Acapulco Montpellier
Hotel Acapulco Hotel Montpellier

Hotel Acapulco Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 125 reviews" "
Rating 8 - Good. 56 out of 125 reviews" "
Rating 6 - Okay. 35 out of 125 reviews" "
Rating 4 - Poor. 5 out of 125 reviews" "
Rating 2 - Terrible. 1 out of 125 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant traditional French hotel: slightly scruffy but clean and with WIFI and air-conditioning all working well. It's easy to walk from the tram stop (though the sign is now a bit dark and not light blue like the picture!). If you want something authentically French and cheap then this is a really great place to stay. Clean and comfortable.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Entrance a bit overgrown and could be more welcoming. A little bit from the sites but a tramway stop about 200 metres away. Room was a bit dated, shower in the bath, but room had air con which was needed as the temperature 90 degrees plus. Very friendly and helpful staff. Breakfast was good.
Stayed 1 night in Jul 2019

8/10 Good

A M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel
A pleasant and convenient small hotel outside the Montpellier city centre and within walking distance of the Tramway. Fine for the one night I needed and not expensive.
Stayed 1 night in Dec 2018

2/10 Terrible

Olivier, Los Angeles CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experience in my life -DON'T EVEN TRY!
I am still traveling and in the process of getting a refund so don't have enough time to develop the full story in detail let's just say that after booking the hotel on Expedia and calling the hotel to warn them that we would be arriving late, the receptionist gave us a code to enter and then forgot about a key to the second door. At midnight we were out in the street, locked out of the street in a city we don't know well, we managed to find a phone number and a young lady told us that she couldn't come to our help because she lived too far and the other personnel didn't want to be bothered at night. After half an hour of screaming and begging we realized that it was totally OK for them to leave guests who had paid for their room in the street. We had the worst night wandering in Montpellier, exhausted, and finally found a munch more expensive chain hotel, with a friendly and normal staff. The next day, when we returned to get a refund and complain, the only thing the receptionist did is blame her night colleague, and saying they should fire her, The director was trying to flee the scene when we called him, then said he was with family when I called again then didn't answer and the receptionist said he was on vacations. After two weeks, we still didn't get an apology or a refund. I am waiting to be back in the US to fight with enough time to help other potential guests of this hotel to understand that this is a dishonest enterprise run by a lazy crook.... Don't even try it!!!
Stayed 1 night in Jul 2017

10/10 Excellent

corina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
must spray something regularly killing mosquitoes(not in rooms)outdoor,but if you open window,mosquitoes come in the room.They spread easily (outdoor,in the terraces)especially in spring& summer.mosquitoes is not a kind insect,they spread gems.The terraces of Hotel Acapulco is very very beautiful.once the cleaning is better in outdoor it should be perfect &wonderful.we like staying outdoor in a nice tempreture,quiet environment that the hotel can offer like Acapulco,having simple snack &wine,such an enjoyment everybody like!thanks all staff at Hotel Acapulco!
Stayed 4 nights in May 2017

8/10 Good

Evan, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed it
Friendly staff, nice feel, clean and comfortable

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Small, spartan, friendly, convenient
This is not a fancy hotel by any stretch of the imagination. But it had a certain charm, particularly its lovely patio. The staff were all friendly and kind. The room was clean, but small and spartan. There was an A/C unit in the room, but there didn't seem to be a way to turn it on. The internet worked well, however. It is very close to the tram or one can walk to the town center in about 15 minutes. Given the price of the hotel, I thought it was well worth the money and would stay there again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a brief stay, very wet wx, but a very helpful staff person.

8/10 Good

jean marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close walking distance from must see sights
very good clean hotel good service ggod location

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acapulco in Montpellier
Tthere was few facicities in room. no iron, no fridge ... even bad quality soap or shampoo . difficult satirs to climb, very old and dirty hotel building and yard. the pictures on website were much more better than real hotel. I will never recomend this kind of hotel to any one. cheers

8/10 Good

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable
Hôtel près du centre ville donc on peut visiter à pied. Accueil très agréable. Pas de parking gratuit, dans la rue parking payant. Un accord avec un parking sécurisé (10mn à pied) permet de laisser sa voiture 10€/j. Chambre agréable, correcte et propre. Petit déjeuner correct.
Stayed 2 nights in Aug 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Lea

Stayed 1 night in Jun 2024

8/10 Good

Bruno

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vieille demeure avec son charme. Chambre petite mais convenable pour un court séjour. Très calme. Personnel agréable. Proche du centre Un bon rapport qualité/prix
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

takafumi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
清潔なホテルでした。
Stayed 3 nights in Mar 2024

6/10 Okay

Nicolas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bon rapport qualité prix mais gros bémol : chambre surchauffée sans possibilité de baisser le chauffage (pas de poignée). J’ai dormi fenêtre ouverte ….
Stayed 1 night in Nov 2023

10/10 Excellent

Nicolas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel simple mais agreable
Hotel simple et agreable. Bon rapport qualité prix. Personnel tres sympathique.
Stayed 3 nights in Oct 2023

6/10 Okay

HUGUES

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Tres très moyen
Stayed 2 nights in Oct 2023

8/10 Good

camille

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Rallo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité-prix. Bien placé. Personnel accueillant et sympathique. Chambre climatisée. Petit-déjeuner bien. RAS vu le prix.
Stayed 1 night in Aug 2023

6/10 Okay

Jacques

Stayed 1 night in Aug 2023