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Comfort Suites Downtown

2.5 star property

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Photo gallery for Comfort Suites Downtown

City view
Free daily on-the-go breakfast
Lobby
Lobby
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

Map
1214 Crescent St, Montreal, QC, H3G 2A9
  • Bell Centre
    ‪5 min walk‬
  • McGill University
    ‪8 min walk‬
  • Montreal Convention Centre
    ‪17 min walk‬
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(52 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen beds with sofabed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen beds with sofabed

8.4 out of 10
Very good
(58 reviews)
  • 215 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(26 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Queen Beds

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The price is $161 total
includes taxes & fees
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About this property

Comfort Suites Downtown

Hotel in Downtown Montreal
A 24-hour fitness center, a 24-hour business center, and self parking are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available on request.
Comfort Suites Downtown offers 96 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Televisions come with cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Comfort Suites Downtown is a smoke-free property.

A complimentary on-the-go breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 12:30 PM to 7:00 PM (CAD 40 per night)
  • Covered self parking on site (CAD 40 per night)

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 40 per night
  • Nearby parking fee: CAD 40 per night (591 ft away; open 12:30 PM to 7:00 PM)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 2025-07-31, 575853

We should mention

Parking height restrictions apply

Property is also known as

Quality Downtown
Quality Inn Downtown
Comfort Suites Downtown Hotel Montreal
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel
Quality Inn Downtown Hotel Montreal
Quality Inn Montreal
Montreal Quality Inn
Comfort Suites Downtown
Comfort Suites Downtown Hotel
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel Montreal

Comfort Suites Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 343 out of 1009 reviews
Rating 8 - Good. 314 out of 1009 reviews
Rating 6 - Okay. 210 out of 1009 reviews
Rating 4 - Poor. 79 out of 1009 reviews
Rating 2 - Terrible. 63 out of 1009 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Brenda

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was fine. Rooms were clean but dated. Staff ant check in was pleasant and quick. Good location. Downside was Elevators were really slow and small. It was also really hard to find parking.
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay.
Stayed 1 night in Mar 2025

8/10 Good

Xochitl

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No enought parking for the guest staying, or at least not parking for my car the nights we stayed, I had to find my own on a different street, the ballet is only until 2100h, not amazing since there is not Parking in Montreal and all the roads around are a one-way very inconvenient we ended up in jimmy's garage parking on the next road over montageire I think. The facility was fine very noisy, bring earplugs and headphones wear both to sleep cause it is Montreal, the breakfast was fine, continental, good heure of service, but again not enough place for guests to sit and eat we had to hoover until a table was free. For the cost it was reasonable.
Stayed 1 night in Mar 2025

6/10 Okay

Katherine

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities

Minor inconveniences

Just a couple of minor complaints: Valet service really meant that we drove to the parking garage and walked the couple of blocks back to the hotel. There was often the smell of cigarettes and pot in the common areas and seeping into our room. The elevator was often so slow that we walked up and down to the 5th floor.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Philippe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price. Would stay again.
Stayed 1 night in Mar 2025

8/10 Good

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2025

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures of the rooms are from a long time ago. Wallpaper peeling, filthy furniture and rugs, broken outlets. I knew I wasn’t staying at the Four Seasons, but I felt really deceived by the pictures. It’s very run down now. I’m certain I could get better for the same price.

10/10 Excellent

Veronica

Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Traveled with group
Liked: Staff & service, property conditions & facilities
The staff were very accommodating. They gave me an early check in and late checkout. The breakfast is complimentary but very good. It’s a great hotel to stay at if you’re in the downtown Montreal area!
Stayed 1 night in Mar 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location if you're going to see the hockey game , free continental breakfast which was perfect for kids
Stayed 1 night in Mar 2025

10/10 Excellent

Nick

Business traveler
Liked: Cleanliness
Parking was way off property.
Stayed 1 night in Feb 2025

2/10 Terrible

Russ

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Where to start! The place is falling apart, the smell of weed and everything else was horrible. The elevator is extremely slow. Breakfast was horrible. Hot water is so unpredictable! One min it’s cold, the next min it actually burns. The room was filthy!! Stains all over the ceiling, walls, carpet, towels, bed sheets. Rusty tubs and toilets. The toilet kept clogging up and when we asked for a plunger, that’s all you did was give it to us, instead of sending someone to fix the problem. Only thing I can’t complain about is the beds, they were pretty comfortable. Will never stay there again and certainly will be talking people out of staying there. Very disappointed!
Stayed 3 nights in Mar 2025

10/10 Excellent

aleigha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredible! Friendly and accommodating. Room was clean. Breakfast was great.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael, Timmins

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great pricing, very nice rooms, and the breakfast was totally sufficient. It would be nice if the breakfast lasted until 10, but I'm just not a morning person. The parking was a bit odd as the lot is underground, under the holiday inn down the road, but it was convenient and there are a few options in the area if valet parking isn't your thing. Would certainly stay here again.
Stayed 3 nights in Feb 2025

6/10 Okay

Emily

Liked: Staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Normand

Stayed 1 night in Feb 2025

4/10 Poor

Daisy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so friendly staff,room was cold as tyere was a power outage,no back up emergency light, breakfast was delayed as it opened late.
Stayed 1 night in Feb 2025

8/10 Good

Wally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Vannary

Stayed 1 night in Feb 2025

10/10 Excellent

Marie-Eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying here. Very nice room. Very close to the stadium and metro. Very good food close by.
Stayed 4 nights in Feb 2025