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Comfort Suites Downtown

2.5 star property

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Photo gallery for Comfort Suites Downtown

City view
Lobby
Free daily on-the-go breakfast
Lobby
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

Map
1214 Crescent St, Montreal, QC, H3G 2A9
  • Sainte-Catherine Street
    ‪2 min walk‬
  • Bell Centre
    ‪5 min walk‬
  • McGill University
    ‪8 min walk‬
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

  • 215 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen beds with sofabed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen beds with sofabed

  • 215 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 215 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Suites Downtown

Hotel in Downtown Montreal
A 24-hour fitness center, a 24-hour business center, and self parking are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available on request.
Comfort Suites Downtown offers 96 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Televisions come with cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Comfort Suites Downtown is a smoke-free property.

A complimentary on-the-go breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 12:30 PM to 7:00 PM (CAD 40 per night)
  • Covered self parking on site (CAD 40 per night)

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 40 per night
  • Nearby parking fee: CAD 40 per night (591 ft away; open 12:30 PM to 7:00 PM)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 2025-07-31, 575853

We should mention

Parking height restrictions apply

Property is also known as

Quality Downtown
Quality Inn Downtown
Comfort Suites Downtown Hotel Montreal
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel
Quality Inn Downtown Hotel Montreal
Quality Inn Montreal
Montreal Quality Inn
Comfort Suites Downtown
Comfort Suites Downtown Hotel
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel Montreal

Comfort Suites Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 346 out of 1008 reviews
Rating 8 - Good. 319 out of 1008 reviews
Rating 6 - Okay. 206 out of 1008 reviews
Rating 4 - Poor. 77 out of 1008 reviews
Rating 2 - Terrible. 60 out of 1008 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Business traveler
Liked: Cleanliness
Parking was way off property.
Stayed 1 night in Feb 2025

2/10 Terrible

Russ

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Where to start! The place is falling apart, the smell of weed and everything else was horrible. The elevator is extremely slow. Breakfast was horrible. Hot water is so unpredictable! One min it’s cold, the next min it actually burns. The room was filthy!! Stains all over the ceiling, walls, carpet, towels, bed sheets. Rusty tubs and toilets. The toilet kept clogging up and when we asked for a plunger, that’s all you did was give it to us, instead of sending someone to fix the problem. Only thing I can’t complain about is the beds, they were pretty comfortable. Will never stay there again and certainly will be talking people out of staying there. Very disappointed!
Stayed 3 nights in Mar 2025

10/10 Excellent

aleigha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredible! Friendly and accommodating. Room was clean. Breakfast was great.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael, Timmins

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great pricing, very nice rooms, and the breakfast was totally sufficient. It would be nice if the breakfast lasted until 10, but I'm just not a morning person. The parking was a bit odd as the lot is underground, under the holiday inn down the road, but it was convenient and there are a few options in the area if valet parking isn't your thing. Would certainly stay here again.
Stayed 3 nights in Feb 2025

6/10 Okay

Emily

Liked: Staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Normand

Stayed 1 night in Feb 2025

4/10 Poor

Daisy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so friendly staff,room was cold as tyere was a power outage,no back up emergency light, breakfast was delayed as it opened late.
Stayed 1 night in Feb 2025

8/10 Good

Wally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Vannary

Stayed 1 night in Feb 2025

10/10 Excellent

Marie-Eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying here. Very nice room. Very close to the stadium and metro. Very good food close by.
Stayed 4 nights in Feb 2025

4/10 Poor

Kerri

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Stay away

The cost of this hotel is not worth the price. The Holiday Inn just down the street is nearly the same price and worth every dime. The "free breakfast" may be one of the worst breakfasts I've ever see . You get powdered eggs, sausage, toast and maybe oatmeal. No bananas. The cut of time is firm and no re fills happen 45-30 minutes prior. Parking is a zoo. They claim parking is on site but it is not. The valet will drive you to where they park. Guess what, it's in the holiday Inn down the street and you get charged more. Valet doesn't get the vehicle for you, you have to go get it. The other option is they tell you up the road at another parking lot. Parking isn't part of the hotel and you have to pay cash. As a group, three of us were charged different cash rates for parking in the same spot. Seriously, unless you want to just party hard on Crescent and need a spot to KO, do youreself a favour and stay else where.
Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping and going to the Bell Center. All within walking dustance
Stayed 4 nights in Feb 2025

10/10 Excellent

shashi

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Feb 2025

8/10 Good

stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dated... No restaurant on site but multiple in the area
Stayed 1 night in Feb 2025

8/10 Good

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Next to bell center
Stayed 3 nights in Feb 2025

8/10 Good

stacey

Traveled with family
Liked: Cleanliness, staff & service
Very dated...elevator very slow
Stayed 4 nights in Feb 2025

8/10 Good

Greg

Stayed 2 nights in Feb 2025

8/10 Good

Sharon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Lugar accesible. No tiene estacionamiento. El desayuno es exactamente el mismo cada día. Còmodo para familia. Los cuartos limpios.
Stayed 7 nights in Jan 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and great location 👍
Stayed 1 night in Jan 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Sabrina

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

christopher

Liked: Cleanliness
Great location
Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Stayed 2 nights in Jan 2025