DoubleTree by Hilton Montreal

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Montreal

Exterior
Bar (on property)
2 restaurants, breakfast, lunch, dinner served; local cuisine
View from property
2 restaurants, breakfast, lunch, dinner served; local cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Spa
  • Pool
  • Bar
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
1255 Jeanne-Mance, P.O. Box 130, Montreal, QC, H5B1E5
  • Complexe Desjardins
    1 min walk
  • The Underground City
    1 min walk
  • Sainte-Catherine Street
    1 min walk
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    31 min drive

Room options

Suite, 1 King Bed (Vice Presidential)

  • 1500 sq ft
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

  • 1700 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • 330 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

  • 330 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 330 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View, Corner

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

  • 330 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Corner

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • 330 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • 655 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

DoubleTree by Hilton Montreal

Montreal hotel connected to a shopping center, steps from Complexe Desjardins
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
DoubleTree by Hilton Montreal offers 595 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Montreal hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, Swedish massages, facials, and body treatments.
In addition to a full-service spa, DoubleTree by Hilton Montreal features an indoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities consist of a business center, 25 meeting rooms, and coworking spaces. Event facilities measuring 37700 square feet (3502 square meters) include conference space. This family-friendly hotel also offers spa services, a terrace, and a vending machine. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Bivouac - This restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Hub - This buffet restaurant serves breakfast only. A children's menu is available. Open daily.
Halte par Bivouac - This coffee shop serves light fare only. Open daily.
Les Refuges du Bivouac - This fine-dining restaurant specializes in local cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 24 per night)
  • Covered valet parking on site (CAD 39 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 33 to 33 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bivouac
  • Halte par Bivouac
  • Hub
  • Les Refuges du Bivouac

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping mall

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Microwave on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 25 meeting rooms
  • 37,700 square feet of conference space
  • Business center
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 1976
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not accept Visa/MasterCard debit cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 65 per accommodation, per stay (maximum CAD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 49 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 30 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 33 to 33 for adults, and CAD 0 to 33 for children
  • Covered self parking fee: CAD 24 per night
  • Covered valet parking fee: CAD 39 per night (in/out privileges)
  • Pet fee: CAD 65 per accommodation, per stay (maximum CAD 100 per stay)
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per stay
  • Rollaway bed fee: CAD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 2025-11-30, 583940

We should mention

Pool access available from 9:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Montreal
Hyatt Montreal Regency
Hyatt Regency Hotel Montreal
DoubleTree Hilton Montreal Hotel
Montreal Hyatt
Montreal Hyatt Regency
Montreal Regency Hyatt
Regency Hyatt Montreal
Regency Montreal
Hyatt Regency Montreal Hotel Montreal
Hyatt Regency Montreal Hotel
DoubleTree Hilton Montreal
Montreal Hyatt Regency
Hyatt Montreal
DoubleTree by Hilton Montreal Downtown
Hyatt Regency Montreal
DoubleTree by Hilton Montreal Hotel

DoubleTree by Hilton Montreal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 631 out of 1071 reviews" "
Rating 8 - Good. 247 out of 1071 reviews" "
Rating 6 - Okay. 98 out of 1071 reviews" "
Rating 4 - Poor. 50 out of 1071 reviews" "
Rating 2 - Terrible. 45 out of 1071 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rosella

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jin

Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location- close to the bus and the metro. Also with a plethora of shopping and dining options nearby… even a grocery store in the underground mall area, which was incredibly useful! The hotel itself was quiet, clean, and perfect for our family’s first time to Montréal. Very walkable to Old Montréal.
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and walkable to many great destinations.
Stayed 4 nights in Sep 2024

10/10 Excellent

Muhammad

Stayed 3 nights in Aug 2024

10/10 Excellent

Kyri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2nd time in Montreal for Jazz Festival & it's really a great location. Superb staff & all around very happy with accommodations.
Stayed 3 nights in Jul 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Liane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right next door to Place des Arts which made our visit of a concert even more enjoyable
Stayed 1 night in Sep 2024

10/10 Excellent

Jiyoung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this property is good and recommendable.
Stayed 3 nights in Sep 2024

6/10 Okay

Shilpa

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had staff on strike. No cleanliness for room for the stay we had. They were extremely understaffed. Saw when people were checking out there were two people cleaning for next person. Pretty sure it’s not going to cleaned properly. People who were working were so overworked and exhausted. Felt sorry for them. Hotel location is good convenient. But experience living at it wasn’t what we expected
Stayed 4 nights in Aug 2024

10/10 Excellent

Marlon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Parking was easy. Check in was easy. Front desk staff were pleasant, helpful, knowledgeable and kind. Room was so quiet and the bed extremely comfortable. Air conditioning kept the room at a steady and comfortable 64 degrees. There was no housekeeping due to the strike but the staff alerted us to that but it didn't matter because we wouldn't have used anyways. It did not impact our stay at all. Hotel is in a perfect location to experience everything that makes Montreal so wonderful. Walk out the door and you are immersed in the culture. Walking distance to the best shopping, restaurants, music, art, history, architecture as well close to the port to take in the river views. This will be our go to place when visiting Montreal.
Stayed 2 nights in Aug 2024

4/10 Poor

Hayley

Traveled with family
Disliked: Staff & service, amenities
The cleaning staff are on strike so there was no toiletries or room cleaning services for the trip. We called the front desk several times on our way to the hotel over a couple hour period and the phone rang for over 10 minutes until it would finally disconnect. The two times they actually answered, we were put on hold for over 15 minutes, for which no one ever returned and the line eventually disconnected. While in the hotel, we tried calling reception from the room phone and it rang for over 10 minutes until it disconnected. Unbelievable service for the price. Staff on strike, still full price. Plus, the customer service we did receive was not helpful and we were forced to wait for unacceptable periods. We will not be returning to Double Tree again. Many more options which would have better service for this price. Incredibly disappointing, we will be telling friends and family to avoid this chain.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

O

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location with lots of great attractions and shopping malls close by. There is a massive food court on the first floor. Rooms were clean and beds were comfy. Remember to get the free welcome chocolate chip cookies from the front desk since they are absolutely delicious!
Stayed 2 nights in Aug 2024

10/10 Excellent

Desmond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

CHLOE

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
More towels required. And no duvet provided for sofa bed.
Stayed 1 night in Aug 2024

8/10 Good

Robyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely; and well located. Didn’t like that the wall paper was peeling off on the 10th floor. Needs a refresh. And it was a little crazy at check out time with long waits for the elevators.
Stayed 1 night in Aug 2024

10/10 Excellent

Erika

Stayed 3 nights in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Gladys

Traveled with family
Liked: Staff & service
The accessibility of the Hotel is perfect. Walkable to the Metro and to other tourist spots. The staff is helpful and accommodating but unfortunately there’s some staff strike going on 😳. Our room itself is ok nothing extraordinary.
Stayed 5 nights in Aug 2024

10/10 Excellent

Tak Yeung, Markham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Convenient Location.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Great Location
Unfortunately, we didn't know that if items were on a bed, housekeeping wouldnt make up the room. In other hotels, they just folded the clothes or moved the stuffed animal. The bathroom was cleaned. There were lots of glasses and plates in the hallway from others for two days. Maybe there was a rule for that too?
Stayed 3 nights in Aug 2024