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Hotel Arena Palace Montreal

1.5 star property

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Room, 1 Double Bed, Shared Toilets, Private Shower | Free WiFi
View from property
Room, 1 Double Bed, Private Bathroom | Free WiFi

Reviews

4.8 out of 10

Popular amenities

  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
1553, St André, Montreal, QC, H2L 3T5
  • Old Port of Montreal
    ‪18 min walk‬
  • Montreal Convention Centre
    ‪19 min walk‬
  • Notre Dame Basilica
    ‪3 min drive‬
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 Double Bed, Shared Bathroom

Room, 1 Double Bed, Shared Bathroom | Free WiFi

Room, 1 Double Bed, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Shared Bathroom

Room, 2 Double Beds, Shared Bathroom | Free WiFi

Room, 2 Double Beds, Shared Bathroom

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Private Bathroom

Room, 1 Double Bed, Private Bathroom | Free WiFi

Room, 1 Double Bed, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Shared Toilets, Private Shower

Room, 1 Double Bed, Shared Toilets, Private Shower | Free WiFi

Room, 1 Double Bed, Shared Toilets, Private Shower

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Arena Palace Montreal

Hotel in Ville-Marie
Along with concierge services, this hotel has a 24-hour front desk and free WiFi in public areas. Housekeeping is available on request.
Hotel Arena Palace Montreal offers 20 accommodations with ceiling fans. Guests can surf the web using the complimentary wireless Internet access. Microwaves, refrigerators, and hair dryers can be requested. Housekeeping is provided on request.
Hotel Arena Palace Montreal features concierge services. Public areas are equipped with complimentary wireless Internet access.

Languages

English, French, Japanese, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Extended parking on site (CAD 15 per day)

Family friendly

  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • 3 floors

Room amenities

Bathroom

  • Hair dryer (on request)
  • Towels provided

Food and drink

  • Microwave on request
  • Refrigerator on request

More

  • Ceiling fan
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per pet, per night (maximum CAD 100 per stay), plus a one-time cleaning fee of CAD 50 and a deposit of CAD 200 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: CAD 15 per day
  • Pet deposit: CAD 200 per stay
  • Pet fee: CAD 40 per pet, per night (maximum CAD 100 per stay) plus CAD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: CAD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Property Registration Number 511884, 2025-11-30

We should mention

This property does not have elevators

Property is also known as

Eureka Montreal
Hotel Eureka Montreal
Hotel Arena Palace Montreal
Hotel Arena Palace
Arena Palace Montreal
Arena Palace
Arena Palace Montreal Montreal
Hotel Arena Palace Montreal Hotel
Hotel Arena Palace Montreal Montreal
Hotel Arena Palace Montreal Hotel Montreal

Hotel Arena Palace Montreal Reviews

Reviews

4.8
Rating 10 - Excellent. 106 out of 746 reviews
Rating 8 - Good. 81 out of 746 reviews
Rating 6 - Okay. 107 out of 746 reviews
Rating 4 - Poor. 114 out of 746 reviews
Rating 2 - Terrible. 338 out of 746 reviews

4.8/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Divanshu

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

YOLANDA

Worst place ever
Stayed 1 night in Oct 2024

2/10 Terrible

Raul

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2024

2/10 Terrible

Mankaran

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Nathan

Liked: Cleanliness, amenities
It was good
Stayed 1 night in Nov 2024

4/10 Poor

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Brianna

Traveled with partner
Disliked: Staff & service, amenities
I booked a 2-night stay and called to confirm that I would be checking in late. I was told that late check-in could not be accommodated, but that I could check in the following morning. When I showed up the following morning i was told that my room had been rebooked and that I would have to check in after 4pm after my room was cleaned, even though my card was charged for a 2 night stay through Expedia. The employee working the desk was hostile and appeared to be quite inconvenienced by my attempts to check in. I ultimately had to book a room for the night at another hotel, because I did not feel safe returning there or dealing with the employee again. Expedia did not refund me.
Stayed 2 nights in Sep 2024

2/10 Terrible

Bhaskar

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room did not have a washroom and smelled terrible. The property is very poor that I have to vacate immediately.
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Rudy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is one star or less. The staff was nice . This place needs repairs and update and upgrades.
Stayed 2 nights in Sep 2024

2/10 Terrible

Lamia

Disliked: Staff & service, property conditions & facilities
Avons choisi l’endroit car pet friendly. Chambre sordide chaleur insupportable avec une fan brouillante. Salle de bain minuscule, style placard. Ils m’ont arnaqué du cash en arrivant en me disant qu’il faut payer pour le chien. Tellement degueu qu’on n’a passé la nuit ailleurs.
Stayed 1 night in Sep 2024

6/10 Okay

Emily

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

simon

Stayed 1 night in Aug 2024

10/10 Excellent

Chloe

Liked: Staff & service
It’s not the most fancy hotel but if you are just tryna to put a cheap and safe roof over your head i recommend it.
Stayed 4 nights in Sep 2024

8/10 Good

Lenika

Stayed 2 nights in Aug 2024

4/10 Poor

Xen

Business traveler, Traveled with pets
Disliked: Cleanliness, amenities
It's fine for what it costs. Close to everything. Manager and most staff are very reasonable. The staff member who checked me in however was rude and yelled at me to leave. I had a lot of extra luggage with me admittedly but a weary traveler does not deserve this treatment when moving cities with her cat. The room was stuffy and smelled bad. There is no cleaning service during your stay. Just temper your expectations and it will do in a pinch. Bring cash!
Stayed 2 nights in Sep 2024

6/10 Okay

Brendan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a "you get what you pay for" situation. Yes it is sketchy, yes you kind of get the "no" feeling when you're in there, but it is a cheaper option than most. I survived and nothing was stolen, so that is good!
Stayed 1 night in Sep 2024

2/10 Terrible

Yongchun

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, Smelly, Noisy, Late in Check in, Staff are not friendly
Stayed 2 nights in Sep 2024

2/10 Terrible

Sharon

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I left the property. I didn't stay there, it was unclean and i felt unsafe
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities
Stayed 2 nights in Aug 2024

2/10 Terrible

Darian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Not accessible at all, room had stuff splattered on wall, very loud (above a bar), had people try to get in my room multiple times, no a/c so very hot. The guy who worked some nights was very nice, but all the other staff was very rude and one would not let me into the premises at one point. You get what you pay for though!
Stayed 3 nights in Aug 2024

4/10 Poor

Joemarie

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

2/10 Terrible

Mary

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Nothing really in room including no air conditioning
Stayed 3 nights in Aug 2024

4/10 Poor

Xander

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Check in time was 4pm and check out is around 10-11am
Stayed 1 night in Aug 2024