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Hotel Chez Swann

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Chez Swann

City view
Exterior
Lobby sitting area
Hallway
Suite | City view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
Montreal, QC
  • The Underground City
    2 min walk
  • Le Pois Penché
    1 min walk
  • Peel Station
    3 min walk
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    17 min drive

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite

  • 440 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Junior Suite, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room

  • 300 sq ft
  • Sleeps 2

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About this property

Hotel Chez Swann

4-star hotel in Downtown Montreal
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free continental breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Hotel Chez Swann offers 23 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Montreal hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of meeting rooms and limo/town car service. This business-friendly hotel also offers a terrace, multilingual staff, and concierge services.

Hotel Chez Swann is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Le Pois Penche - This brasserie specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Languages

English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CAD 40 per day)
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le Pois Penche

Things to do

  • Bicycle rentals

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1919
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: CAD 35
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 35.0 per night
Cribs (infant beds) are available for CAD 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CAD 40 per day (16 ft away)
  • Early check-in fee: CAD 35 (subject to availability)
  • Late check-out fee: CAD 35 (subject to availability)
  • Crib (infant bed) fee: CAD 35.0 per night
  • Rollaway bed fee: CAD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Property Registration Number 2025-07-31, 227360

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chez Swann
Chez Swann Hotel
Chez Swann Montreal
Hotel Chez Swann
Hotel Chez Swann Montreal
Hotel Swann
Swann Hotel

Hotel Chez Swann Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 564 out of 1000 reviews" "
Rating 8 - Good. 288 out of 1000 reviews" "
Rating 6 - Okay. 78 out of 1000 reviews" "
Rating 4 - Poor. 41 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eileen

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 2 nights in Sep 2024

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I loved this hotel. The decor throughout the hotel was lovely, very original and had a home like feeling. Our room was very clean as was the rest of the hotel. The staff were very professional and caring. We would definitely stay there again.
Stayed 2 nights in Sep 2024

6/10 Okay

Dr. shahram

Disliked: Staff & service
there was not any kitchen for breakfast!!
Stayed 1 night in Sep 2024

8/10 Good

Kerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a good area. Clean and interestingly appointed. Breakfast was just ok.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a great shower
Stayed 1 night in Aug 2024

8/10 Good

LILIANA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very bad
Stayed 2 nights in Aug 2024

10/10 Excellent

Dona

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great
Great hotel and location!
Stayed 3 nights in Aug 2024

10/10 Excellent

Virgil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Atefeh

Stayed 1 night in Aug 2024

6/10 Okay

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Lian

Liked: Cleanliness, property conditions & facilities
Location is good
Stayed 1 night in May 2024

10/10 Excellent

Kulasegaram

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Jul 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael, Pointe Claire

Stayed 3 nights in Jul 2024

2/10 Terrible

Carlos

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve been in Montreal several times, this hotel was by far the worst: didn’t get housekeeping, everything in the room was outdated, musty odor in the room. And to top it all of, restaurant next door was pretty much a club with a DJ with music pumping until the wee hours.
Stayed 2 nights in Jun 2024

10/10 Excellent

Peter, St Albert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Can walk to Old Montreal in 20 mins and right at zst Catherine. Will definitely come back again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool, unique hotel
The rooms were unexpectedly unique. The were quite large. The staff was incredibly friendly and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Marc-Antoine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place staff was really good and the room was amazing
Stayed 1 night in Apr 2024

10/10 Excellent

Chris

Stayed 2 nights in May 2024

8/10 Good

Lorne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very eclectic boutique hotel. Perfect location and great staff.
Stayed 2 nights in May 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent mais mauvaises insonorisation
Très bel hôtel, très bien situé, grande chambre, confortable, personnel très accueillant. Seul problème: insonorisation déficiente, on entend marcher les gens au dessus et la musique du resto en dessous. Dans notre chambre il y avait trois marches mal éclairées entre le lit et la salle de bain.
Stayed 1 night in May 2024

2/10 Terrible

Mohammad, Ashburn

Liked: Cleanliness
Disliked: Staff & service
The shower was very old with almost no pressure and they rejected to admit/ apologize or compensate!! It also took like 20 min to heat up. The breakfast included could not be called more than a joke and was awfully bad! The management team acted so weak to resolve the existing room issues I will never again repeat the experience!
Stayed 2 nights in May 2024

8/10 Good

Chantal

Stayed 1 night in May 2024

10/10 Excellent

GIOVANNI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location…. Clean room… amazing shower
Stayed 1 night in May 2024

4/10 Poor

Troy

Liked: Cleanliness
Disliked: Staff & service
Would not go here again
The good: The room is large and spacious, simply decorated. There is a skylight that really lights up the room with a nice light duribg the day. The bathroom is also quite large and well lit. Also the shower is very large with full body showers. The bad: The service: this is somewhat of a 50/50 split. When we first arrived, we were a couple hours early of the 3pm check in time, however, most hotels will check, and if you're room is ready they will check you in early. We were hoping for this situation since we were needing a place to change to go to a funeral. The person behind the desk did not even look to see if our room was ready, just staying the 3pm check in policy. When we asked if there was a washroom to get changed in, he said there was no washroom on the ground floor. The parking: The street that the hotel is on is a parking nightmare. There are only 2 spots outside of the hotel to check in and the only parking nearby is behind you on a 1 way street in the underground garage that is part of a different hotel. You will still need to walk outside to get to chez swann if you park here. The AC: The AC is not left on between visitors, so our room was 29C when we came in, after 8 hours it was only down to 21, after 14H it did not have the power to drop below 19C, so if you like cold rooms for sleeping, not great (it was only May). The skylight: although beautiful duribg the day, if you like a dark room at night for sleeping, not great.If i had more room I would saymore
Stayed 1 night in May 2024