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Hotel Chez Swann

4.0 star property

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Photo gallery for Hotel Chez Swann

Overlooking the city, this room offers a view of a bustling street lined with modern and older buildings.
Experience the sophisticated atmosphere of our reception area, featuring a digital screen, comfortable seating, and a stunning wall decoration.
Enjoy a wide selection of drinks at our bar, where you can socialize and unwind.
Relax in a spacious room with a large bed, flat-screen TV, and city view.
Traditional Tudor-style building with a corner entrance, featuring timber framing and modern amenities.

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
Montreal, QC
  • McGill University
    ‪5 min walk‬
  • Bell Centre
    ‪8 min walk‬
  • Montreal Convention Centre
    ‪17 min walk‬
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪20 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite

8.6 out of 10
Excellent
(4 reviews)
  • 440 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Junior Suite, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room

7.8 out of 10
Good
(12 reviews)
  • 300 sq ft
  • Sleeps 2

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About this property

Hotel Chez Swann

4-star hotel in Downtown Montreal
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free continental breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Hotel Chez Swann offers 23 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Montreal hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of meeting rooms and limo/town car service. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff.

Hotel Chez Swann is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Le Pois Penche - This brasserie specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Languages

English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CAD 40 per day)
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le Pois Penche

Things to do

  • Bicycle rentals

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1919
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: CAD 35
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 35.0 per night
Cribs (infant beds) are available for CAD 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CAD 40 per day (16 ft away)
  • Early check-in fee: CAD 35 (subject to availability)
  • Late check-out fee: CAD 35 (subject to availability)
  • Crib (infant bed) fee: CAD 35.0 per night
  • Rollaway bed fee: CAD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Property Registration Number 2026-07-31, 227360

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chez Swann
Chez Swann Hotel
Chez Swann Montreal
Hotel Chez Swann
Hotel Chez Swann Montreal
Hotel Swann
Swann Hotel

Hotel Chez Swann Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 553 out of 1018 reviews
Rating 8 - Good. 298 out of 1018 reviews
Rating 6 - Okay. 81 out of 1018 reviews
Rating 4 - Poor. 49 out of 1018 reviews
Rating 2 - Terrible. 37 out of 1018 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Tory

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Kanglin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an Ok hotel, a bit over rated
Stayed 1 night in Apr 2025

2/10 Terrible

Paul

Stayed 1 night in Apr 2025

10/10 Excellent

Mark, HALIFAX

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff good amenities but a bit noisy.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ghassan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in Montreal

Very friendly and convenient place
Stayed 2 nights in Apr 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Pietro

Stayed 1 night in Apr 2025

2/10 Terrible

Manmeet

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The shower in thge room is not working. We have complained to the rerception. They are not sending anyone to fix it or change our room
Stayed 1 night in Apr 2025

8/10 Good

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The style of this boutique hotel is still very unique but it is slowly starting to show the impact of time… not as clean as before and the furniture is starting to show its age.
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
All around good service Breakfast could be tuned up
Stayed 7 nights in Apr 2025

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities
The location was excellent and peaceful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect, clean and spacious, design was beautiful exactly what we were looking for. Dislike I would have to say staff at reception, not sure if this was just a coincident but staff at reception desk were dressed very casually and wearing a baseball cap, looked more like a guess than staff. But hotel had a boutique feeling and was very nice, would stay there again.
Stayed 1 night in Apr 2025

8/10 Good

Remi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Erica

Liked: Cleanliness
Stayed 2 nights in Apr 2025

4/10 Poor

Rawnaqul

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service

Déception

Hôtel bien situé, avec décor sympa et ayant un certain cachet. Utilisation intense de parfums d'ambiance pour camouffler des odeurs d'égout dans les chambres. Petits déjeuners n'ayant rien avoir avec ce que le site web propose : vaisselle et ustensiles jetables, sélection de fruits très limitée, viennoiseries écoulées après 8 am, pain commercial bas de gamme, café du costco. Personnel inapte à régler les problèmes de chambre ou au déjeuner. Dans la 1re suite qui nous a été offerte, il y avait une odeur nauséabonde d'égout. On nous assigné une chambre en surclassement qui a fait l'affaire. Par contre, ils ont omis de nous dire qu'il fallait rechanger de chambre le 2e soir. La chambre offerte le 2e soir ne correspondait pas à notre réservation, en plus d'avoir un lavabo de salle de bain qui fuyait, et une vue sur l'envers de panneaux commerciaux. Expérience client médiocre. Personnel amateur. Nous n'y retournerons pas et ne conseillons à personne.
Stayed 2 nights in Apr 2025

8/10 Good

Morgan, New Glasgow

Stayed 1 night in Apr 2025

4/10 Poor

Afsaneh

Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

Nestor M.

Traveled with group
Liked: Cleanliness, staff & service
The room was spacious, however the furniture was old and not very nice. Is a small hotel without much of a view, our room had none. The staff was nice.
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing - friendly and accommodating
Stayed 1 night in Apr 2025

2/10 Terrible

Jessica

Stayed 1 night in Apr 2025

8/10 Good

Austin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Vincent

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing experience

Definitely not a great place. Cleanliness was not great, dirty and dusty floors, hair in the sink, the trays were soaps and shampoo were displayed were full of toothpaste stains. The worse was the water pressure. I asked about it and they sent a gentleman that scraped calcium deposits from the sink spout which fixed the issue there but could not fix the pressure in the shower. There was barely enough water coming out of the shower head to get wet. He just gave me towels and left. They didn’t offer any solution like switching rooms or anything. The only upside of the place is the location.
Stayed 1 night in Apr 2025

8/10 Good

Kamilah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025