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Hotel Chez Swann

4.0 star property

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Photo gallery for Hotel Chez Swann

City view
Standard Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Exterior
Lobby sitting area
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
$240
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
Montreal, QC
  • McGill University
    ‪5 min walk‬
  • Bell Centre
    ‪8 min walk‬
  • Montreal Convention Centre
    ‪17 min walk‬
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪20 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite

8.6 out of 10
Excellent
(4 reviews)
  • 440 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Junior Suite, 2 Queen Beds

  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room

7.8 out of 10
Good
(12 reviews)
  • 300 sq ft
  • Sleeps 2

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About this property

Hotel Chez Swann

4-star hotel in Downtown Montreal
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free continental breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Hotel Chez Swann offers 23 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Montreal hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of meeting rooms and limo/town car service. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff.

Hotel Chez Swann is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Le Pois Penche - This brasserie specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CAD 40 per day)
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le Pois Penche

Things to do

  • Bicycle rentals

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1919
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: CAD 35
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 35.0 per night
Cribs (infant beds) are available for CAD 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CAD 40 per day (16 ft away)
  • Early check-in fee: CAD 35 (subject to availability)
  • Late check-out fee: CAD 35 (subject to availability)
  • Crib (infant bed) fee: CAD 35.0 per night
  • Rollaway bed fee: CAD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Property Registration Number 2026-07-31, 227360

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chez Swann
Chez Swann Hotel
Chez Swann Montreal
Hotel Chez Swann
Hotel Chez Swann Montreal
Hotel Swann
Swann Hotel

Hotel Chez Swann Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 537 out of 1000 reviews
Rating 8 - Good. 292 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Boubacar

Disliked: Cleanliness, amenities
Not 4 stars
Stayed 1 night in Jun 2025

10/10 Excellent

Dr. CARL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please have your check in times updates so the room actually being ready coincides with that time. Your guests should not have to go away for an hour to await room readiness. Many of us are tired and have come from far.
Stayed 1 night in May 2025

10/10 Excellent

Shady

Liked: Cleanliness, property conditions & facilities
Very unique and nice hotel. Super friendly staff. Very clean.
Stayed 2 nights in Jun 2025

8/10 Good

gregory

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I had a large room and loved the bench in the bay window. Bed was extremely comfortable
Stayed 5 nights in Jun 2025

10/10 Excellent

David

Great
Stayed 1 night in May 2025

10/10 Excellent

Raymond, Vancouver

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel
Stayed 3 nights in May 2025

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room Spacious Great view. Loved window seating
Stayed 2 nights in May 2025

8/10 Good

Jongyoon, Bedford

Stayed 3 nights in May 2025

4/10 Poor

Hongbiao

Business traveler
Liked: Cleanliness
Very noisy far into the night. Air conditioning did not work properly. You can hear your floor as well as your neighbors’. Pricy for what you get. Never to come back. Sorry.
Stayed 5 nights in May 2025

8/10 Good

Martin

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I’m not sure what VIP access entailed for this property. The staff were super friendly and very helpful. However, I had to keep requesting for face cloths and bottled water which was usually given to me one at a time. The rooms itself was not very clean. Lots of dust and hair bordering the room. Perhaps white tile is a poor choice given the state of cleanliness. I was told that the room would be cleaned after one day, however I had to request a cleaning on day four. Again, the staff were super helpful, but I had to ask for anything that I needed.
Stayed 6 nights in May 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious! My toilet was broken from the moment I entered the room but the staff was very quick in accommodating!
Stayed 2 nights in May 2025

10/10 Excellent

Tyler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Picked from the ratings in Expedia. Came into town to bring my son to the UFC event. The young man at the front desk was extremely helpful. We contacted him more than a few times and came up and helped us with a smile. Breakfast was extremely tasty and fresh. Beds were comfy. Room was clean. My wife usually brings her own cleaning supplies but was not needed. Wish I had a few more days to stay. Would stay here again. Thanks for your hospitality!
Stayed 1 night in May 2025

10/10 Excellent

Odessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing, the decoration looks great, the staff, smaller hotel with all the commodities you need… comfortable clean rooms !
Stayed 1 night in May 2025

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique with great unique decor. Large room with the best shower and the hottest water i haveever had at a hotel. Better maps should be available.
Stayed 5 nights in May 2025

10/10 Excellent

Franky

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in May 2025

8/10 Good

Olivier

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Vishaka, Toronto

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall a 4/10 experience. We stayed for 2 days but our rooms were not cleaned for whole 2 days also the lady at the receptionist refused us to provide water bottles and stated the hotel doesn’t provide water bottles. But on the similar day at night the guy at the receptionist provided us with water bottles when we requested. Overall customer service was pathetic
Stayed 2 nights in May 2025

8/10 Good

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great find. Easy walk to shopping in St. Catherine and dining on Crescent. The lobby connects to a restaurant with music on Thursdat nights. It was a short Uber ride to Old Montreal. The junior suite with 2 queen beds was spacious and comfortable, although the shower with a view into the room was a bit odd.
Stayed 1 night in May 2025

6/10 Okay

My Ha

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The location was good but the hotel amenities can be improved, ie no body lotion, toiletries, bed was worn.
Stayed 2 nights in May 2025

8/10 Good

Jennifer, Edmonton

Stayed 5 nights in May 2025

4/10 Poor

Betsy

Liked: Staff & service
The design is very unique, bed is comfy (but came in seeing stain on the sheet…) Also, this hotel is located in a very noisy area, I could hear car/motor cycles/music all night specially on the weekend (I stayed at the top floor). Also could hear guest talking or walking by everytime. The worst is the shower, water pressure is way too low, just like a coffee machine dripping.. took forever to shower.. Staff are nice tho..
Stayed 3 nights in May 2025

8/10 Good

Alain

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Mixed feelings about Chez Swann. First the room. I booked a suite and it was spectacular. Huge. whimsically decorated, fun, romantic and functional. Love the bathrobes and individual toiletries Next the location : just as great. You’re in the heart of downtown. Amazing. On the downside, building upkeep is not the best, they could provide more amenities such as bottled water, a kettle etc. But the worst was the breakfast which was included. Very very low end except for the French breakfast pastries that were awesome. The rest was toast, cereal, fruit cups, yogurt. Bare minimum. No effort. So disappointing come soldering how much care and attention went into designing the rooms Will probably return for the location and the suite. But would rather go to McD for breakfast
Stayed 1 night in May 2025