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Hotel Universel Montreal

4.0 star property

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Photo gallery for Hotel Universel Montreal

Lobby
Property video
Indoor pool, seasonal outdoor pool, sun loungers
Point of interest
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
$151
includes taxes & fees
Jan 9 - Jan 10

Explore the area

View in a map
5000, Rue Sherbrooke Est, Montreal, QC, H1V 1A1
  • Place, Saputo Stadium
    ‪5 min walk‬
  • Place, Olympic Stadium
    ‪11 min walk‬
  • Place, Montreal Biodome
    ‪13 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪34 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, down comforters, in-room safe, desk

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(49 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, 2 Double Beds

Comfort Room, 2 Double Beds | Premium bedding, down comforters, in-room safe, desk

Comfort Room, 2 Double Beds

8.4 out of 10
Very good
(146 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(150 reviews)
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(48 reviews)
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | Premium bedding, down comforters, in-room safe, desk

Classic Room, 2 Double Beds

8.6 out of 10
Excellent
(74 reviews)
  • Sleeps 4
  • 2 Double Beds

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Lobby
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About this property

Hotel Universel Montreal

4-star hotel in Mercier-Hochelaga-Maisonneuve
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Hotel Universel Montreal offers 230 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
In addition to a full-service spa, Hotel Universel Montreal features an indoor pool and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 10 meeting rooms. Event facilities measuring 15005 square feet (1394 square meters) include a conference center. This business-friendly hotel also offers a seasonal outdoor pool, a fitness center, and spa services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Universel Montreal is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Resto Bar Le Toit Rouge - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: CAD 7 to 20 for adults and CAD 7 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Resto Bar Le Toit Rouge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (15,005 square feet of space)

Outdoors

  • Pool loungers

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 28 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Parking area

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per night, plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 66 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately CAD 7 to 20 for adults, and CAD 7 to 20 for children
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 15 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 554466, 2026-11-30

We should mention

The seasonal pool will be open from July to August
Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Universel
Hotel Universel Montreal
Hotel Universel Montreal Hotel
Universel Montreal
Auberge Universel Hotel
Hotel Universel Montreal Montreal
Hotel Universel Montreal Hotel Montreal

Hotel Universel Montreal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1566 out of 3010 reviews
Rating 8 - Good. 950 out of 3010 reviews
Rating 6 - Okay. 326 out of 3010 reviews
Rating 4 - Poor. 103 out of 3010 reviews
Rating 2 - Terrible. 65 out of 3010 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sonia

Stayed 1 night in Sep 2025

10/10 Excellent

yoann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super close to the biodome and jardin botanique, the hotel was perfect to stay with the kids and enjoy the pool
Stayed 1 night in Sep 2025

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our 2nd stay at this property, it looks like there were some updates since our last stay, rooms were clean and comfortable, staff were friendly, would stay again
Stayed 3 nights in Sep 2025

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the
Stayed 4 nights in Oct 2025

8/10 Good

Ellen

Liked: Cleanliness, staff & service, room comfort
Very friendly staff, clean, comfortable and close to the attractions we wanted to see. The lobby area was lovely but the floor we stayed on could use updating.
Stayed 1 night in Oct 2025

8/10 Good

Daniel

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Jianhong

Traveled with group
Liked: Staff & service, property conditions & facilities
Nice location, good restaurant.
Stayed 3 nights in Oct 2025

8/10 Good

Maria

I was there on 9/30 when someone pulled the alarm system at 3:30am. Although not the hotels fault, very little guidance or instructions were given. We all just stood around dazed and confused and sleepy.
Stayed 3 nights in Sep 2025

8/10 Good

Khalilah, Oceanside

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for what we needed (located right at the end of the marathon course). Restaurant was great. Staff was great. Gym and pool areas were good too. And best of all super affordable. Not very walkable to sites but the train was super close. Only issue (very minor) was the fact that the bathroom near the gym needed some work - looks like it had a bad leak or something. Suggest they lit up a little sign that says “Pardon our dust” or similar.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Gerard, MAUMELLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too far from metro. Free parking but, if you drive downtown be prepared to pay exorbitant fees for parking. The hotel and staff were very good. Comfortable rooms.
Stayed 3 nights in Sep 2025

8/10 Good

Tanya

Stayed 2 nights in Sep 2025

8/10 Good

Francois

Stayed 1 night in Sep 2025

2/10 Terrible

Seyedehsan

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience at all.
Stayed 3 nights in Sep 2025

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities
All was great
Stayed 2 nights in Sep 2025

10/10 Excellent

Alex, CARY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here, you feel like you’re in 70-80s. It was an interesting experience. Looks like they have left everything including chandeliers and furniture how it was during 1976 Olympic games.
Stayed 2 nights in Sep 2025

2/10 Terrible

Sepehr

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible
Stayed 2 nights in Sep 2025

6/10 Okay

Olga

Liked: Cleanliness, staff & service
The sink is outside the bathroom which was weird.
Stayed 1 night in Sep 2025

2/10 Terrible

Jean Philppe

Stayed 1 night in Sep 2025

8/10 Good

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was comfy and clean
Stayed 1 night in Sep 2025

4/10 Poor

Harwinder

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beds were too small for even 2 people and there were no microwave in the room
Stayed 1 night in Sep 2025

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice please to stay
Stayed 1 night in Sep 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Confident to many places in the city
Stayed 2 nights in Aug 2025

8/10 Good

Oliver

Stayed 1 night in Sep 2025

10/10 Excellent

Kamalpati

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was always very accommodating
Stayed 1 night in Sep 2025