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The Ritz-Carlton, Montréal

5.0 star property

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Photo gallery for The Ritz-Carlton, Montréal

Terrace/patio
Lunch, dinner, brunch served; garden views
Indoor pool
Terrace/patio
Lunch, dinner, brunch served; garden views

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Breakfast available
  • Parking available
  • Spa

Explore the area

Map
1228 Sherbrooke Street West, Montreal, QC, H3G 1H6
  • Montreal Museum of Fine Arts
    ‪2 min walk‬
  • McGill University
    ‪5 min walk‬
  • Bell Centre
    ‪9 min walk‬
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Fireplace

  • 900 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Signature Room, 1 King Bed, Non Smoking

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Queen Beds, Non Smoking

Signature Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Signature Room, 2 Queen Beds, Non Smoking

  • 550 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 Double Bed

Royal Suite, 1 Double Bed | Premium bedding, in-room safe, desk, laptop workspace

Royal Suite, 1 Double Bed

  • 5700 sq ft
  • Sleeps 6
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom, Non Smoking

  • 1000 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking

  • 600 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Four Seasons Hotel Montreal

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.9 out of 5, Exceptional, (499)
The price is $663
per night
$790 total
includes taxes & fees
Apr 8 - Apr 9
Four Seasons Hotel Montreal

About this property

The Ritz-Carlton, Montréal

Hotel in Downtown Montreal
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
The Ritz-Carlton, Montréal offers 129 air-conditioned accommodations with iPod docking stations and espresso makers. Beds feature premium bedding. A pillow menu is available. 47-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Montreal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open select days. Children under 15 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, The Ritz-Carlton, Montréal features an indoor pool and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities consist of a 24-hour business center, 12 meeting rooms, and limo/town car service. Event facilities measuring 12000 square feet (1115 square meters) include conference space. This family-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in 2018.

The Ritz-Carlton, Montréal is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Maison Boulud - Overlooking the garden, this restaurant serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Afternoon Tea - This café serves light fare only. Reservations are required. Open daily.
Dom Pérignon Bar - This Champagne bar serves lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Awards and affiliations

The Ritz-Carlton, Montréal is listed in the 2021 Travel + Leisure 500.

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Secured, covered valet parking on site (CAD 55 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: CAD 20 to 80 for adults and CAD 20 to 80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Afternoon Tea
  • Dom Pérignon Bar
  • Maison Boulud

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Baby bath
  • Baby toys
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Highchair
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 12,000 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1912
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - 2018
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Heated floor
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 150 per accommodation, per stay, plus a deposit of CAD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 30 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 80 for adults, and CAD 20 to 80 for children
  • Airport shuttle fee: CAD 120 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: CAD 55 per night
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 2025-04-30, 521754

We should mention

Pool access available from 6:30 AM to 10:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 15 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Montreal Ritz Carlton
Ritz Montreal
Ritz-Carlton Montréal
Ritz-Carlton Montréal Hotel
Ritz-Carlton Montreal Hotel Montreal
Ritz-Carlton Montréal Hotel Montreal
Ritz-Carlton Montréal Montreal

The Ritz-Carlton, Montréal Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 433 out of 478 reviews
Rating 8 - Good. 30 out of 478 reviews
Rating 6 - Okay. 10 out of 478 reviews
Rating 4 - Poor. 3 out of 478 reviews
Rating 2 - Terrible. 2 out of 478 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lawrence, Akwesasne

Stayed 1 night in Dec 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Lucretia

Stayed 3 nights in Nov 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

anjni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Nizar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Nina

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not hotel guest friendly. No coffee, no breakfast, bar crowded and you need a reservation even at the bar. No chairs in lobby. Small business area. Nothing for breakfast. No gathering spaces.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities
What a lovely hotel. Worth the $$. Wonderful service, beautiful rooms, luxurious. Will definitely return!
Stayed 3 nights in Nov 2024

10/10 Excellent

Annabel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelliann, Loudonville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and rooms were spacious and wonderful. Great, attentive staff. The only thing I didn’t like was that staff brings guests who are checking in to the elevators and press the buttons to send them up. On two occasions it was hard to get into the elevator and press my elevator floor due to a very aggressive staffer being in the way and pressing the check in person’s floor ~ obnoxious.
Stayed 1 night in Oct 2024

10/10 Excellent

Jolanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful. The hotel was very clean, updated with all modern conveniences and safe.
Stayed 2 nights in Sep 2024

6/10 Okay

Hatcho

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Soft noise in Room , kept me up all night , was with my 11 years old son , did not want to report noise that night
Stayed 1 night in Sep 2024

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the old world charm!
Stayed 4 nights in Sep 2024

10/10 Excellent

Angele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Dean

Liked: Property conditions & facilities
Luxurious hotel with outstanding service. Expensive but worth the extra few dollars. Included breakfast ( missed by sleeping in after difficult day) and $100 bar / food credit. Prime location on elegant Sherbrooke Street, location of some of surviving gilded age mansions. Treat yourself
Stayed 1 night in Sep 2024

10/10 Excellent

David, Gustavia St.Barthelemy

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the hotel was great except check-in time of 4:00 PM is late and in hotel drinks and dining were expensive.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tirdad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

MICHAEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful experience to almost perfection at every level.
Stayed 2 nights in May 2024

10/10 Excellent

David

Stayed 2 nights in Aug 2024

10/10 Excellent

LORENA

Liked: Staff & service, amenities, property conditions & facilities
Exquisite customer service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ricardo was the best!! My daughters missed his hospitalities even after we left!!
Stayed 3 nights in Aug 2024