4/10 Poor
Shiva
Traveled with partner
Jun 3, 2025
Liked: Amenities, property conditions & facilities
The check in process was really challenging.
Expedia said they would send us a code to get our keys, but they never did- just sent a message late on day of check in that our keys are with security. The security guard kept insisting to check our email for the code- which Expedia never sent us. It took us 45min to convince him to get us the keys- he was literally scrolling through my email looking for the code. Eventually I just sat on the ground and made it clear this was their problem before he strolled across to the office and retrieved the code.
The campus does not have proper signage- we stopped at 3 different buildings before we found the right one. Uber dropped us off at the wrong building- it’s not properly shown on google maps.
Once we were in, it was fine, serviceable and fit for purpose.
Shiva
Stayed 3 nights in May 2025