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Hotel Eden Palace Au Lac

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Eden Palace Au Lac

Exterior
Breakfast, lunch, dinner served; beach views
Interior entrance
Seasonal outdoor pool
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
11 Rue Du Theatre, Montreux, VD, 1820
  • Montreux Christmas Market
    ‪1 min walk‬
  • Montreux Casino
    ‪1 min walk‬
  • Freddie Mercury Statue
    ‪2 min walk‬
  • Sion (SIR)
    ‪44 min drive‬

Room options

Standard Room (Villa Eden)

  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room (Villa Eden)

  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Double Room

  • 193 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Double Room

  • 193 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite

  • 269 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Hotel Eden Palace Au Lac

4-star hotel in Montreux City Centre
A restaurant, a bar/lounge, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a seasonal outdoor pool, and a business center.
Hotel Eden Palace Au Lac offers 100 accommodations with safes and hair dryers. 110-cm flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Eden Palace Au Lac features a sauna and a seasonal outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This family-friendly hotel also offers a terrace, multilingual staff, and ski storage. Guests can use the indoor pool at a partner property. Parking is available onsite for a surcharge.

Hotel Eden Palace Au Lac is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Chez Gaston - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (CHF 25 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 23 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Gaston

Things to do

  • Indoor pool (guest access)
  • Personal motorized watercraft
  • Sauna
  • Seasonal outdoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • In-room babysitting (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1896
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 110-cm flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 69.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 7.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 23.00 per person
  • Uncovered self parking fee: CHF 25 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 69.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash

We should mention

The seasonal pool will be open from June 15 to September 01

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Eden Au Lac
Eden Lac
Eden Palace Au Lac
Eden Palace Au Lac Hotel
Eden Palace Au Lac Montreux
Hotel Eden Au Lac
Hotel Eden Palace
Hotel Eden Palace Au Lac
Hotel Eden Palace Au Lac Montreux
Lac Palace
Eden Palace Au Lac Hotel Montreux
Hotel Eden Palace Au Lac Hotel
Hotel Eden Palace Au Lac Montreux
Hotel Eden Palace Au Lac Hotel Montreux

Hotel Eden Palace Au Lac Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 351 out of 1000 reviews
Rating 8 - Good. 396 out of 1000 reviews
Rating 6 - Okay. 168 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful vintage property, great location, nice front desk staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

6/10 Okay

tarynn

Disliked: Amenities, property conditions & facilities
The location is the best thing about this hotel and makes up for being average in other ways. Beautiful views and right in the centre- we stayed here to be close to the Christmas market. Rooms are norhing special and our bathroom wasnt cleaned properly. The second night we were awoken about 4am from the staff talking loudly in the corridors and moving things around which went on for hours! The reception areas look pleasant, we didnt eat in the restaurant.
Stayed 2 nights in Dec 2024

10/10 Excellent

Clair

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing hotel and location. Was a family holiday the staff were amazing and friendly. We were upgraded to lake view rooms and the views were breathtaking.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gordon, Norfolk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. Not just beautiful, but an incredible view of the lake and the Alps. I love having a bath robe and slippers in my room. The staff was wonderful and the breakfast was incredible.
Stayed 1 night in Nov 2024

8/10 Good

khairalnnesa, Dubai

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Oct 2024

8/10 Good

khairalnnesa, Dubai

Traveled with group
Great location
Stayed 1 night in Oct 2024

8/10 Good

Saleh

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

khairalnnesa, Dubai

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great property amazing view. Close to everything. The hotel is really nice. The only issue is the fridge and the Aircon was not working and the bed was not very comfortable. I recommend this property
Stayed 2 nights in Oct 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Spacious Rooms
Super clean and well maintained hotel. Rooms are pretty, spacious, and bathrooms are a little outdated, but clean, well maintained, and fit the charm of the old building. Right on the strip where you can exit the back of the hotel right onto the lake. Walking distance to everything.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the lake
Stayed 3 nights in Sep 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, helpful staff. Room is bright and spacious. There is spacious dining room and hotel sitting area. Outside dining overlooking the water. Step outside the door and walk by the Lakeside for miles. Very nice hotel, we love it here.
Stayed 1 night in Sep 2024

10/10 Excellent

Tatiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at Eden Palace for two nights, liked our spasious room and balcony, king size bed. Great location, near the lake, casino, ferry terminal, a lot of shops and restaurants around. Parking is limited, we got lucky, there was a spot available. Do recommend!
Stayed 2 nights in Sep 2024

8/10 Good

Catalin, Woodbridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for this retro looking hotel. If you depend on air conditioning, this is not your hotel.
Stayed 1 night in Aug 2024

8/10 Good

Alison, Incline Village

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property but older- a/c is loud and right next to bed and it ran all night but kept the room reasonably cool. Even though I was on the 1st floor I had a lovely lake view. Nicely located on the promenade- close to everything. Very pleasant stay overall
Stayed 1 night in Aug 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was perfect and the view was fantastic. The building was older and did not have AC, but the rooms were comfortable with the doors open and they had a portable fan in the room. The breakfast room has the perfect view of the lake.
Stayed 1 night in Aug 2024

10/10 Excellent

Jade

Traveled with partner
Liked: Cleanliness, staff & service, amenities
What a beautiful location and the staff were very accommodating and friendly. Lovely area to stay in and walking distance to good shops, food and train station. I haven't got a bad word to say
Stayed 4 nights in Aug 2024

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Beautiful Hotel. The lack of air conditioning was a bit troublesome given it was 30°C when we stayed. Wonderful breakfast area overlooking lake. Fantastic position although a bit noisy at night.
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We returned for our 30th wedding anniversary with our baby granddaughter after spending our honeymoon at the same hotel. From staff to whole ambience we love this place. No not if you want all singing all dancing contemporary facilities and surroundings but for location and everyone we encountered within the hotel from reception to housekeeping and restaurant staff you can’t beat it. Fabulous time and memories.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ramiro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place right in the lake side, great views!!! Good food and comfortable rooms!!! Came driving and the area was absolutely amazing
Stayed 1 night in Jul 2024

8/10 Good

Eyassu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Jul 2024

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Jazz Festival place to stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,friendly staff,lovely room,beautiful views,excellent food
Stayed 3 nights in Jun 2024