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Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG

Interior
Minibar, in-room safe, laptop workspace, blackout drapes
Exterior
Minibar, in-room safe, laptop workspace, blackout drapes
Suite, 1 Queen Bed with Sofa bed | Minibar, in-room safe, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Pet friendly

Explore the area

Map
1391 S Townsend Ave, Montrose, CO, 81401
  • Bridges Golf & Country Club
    ‪4 min drive‬
  • Links At Cobble Creek
    ‪7 min drive‬
  • Black Canyon of the Gunnison National Park
    ‪19 min drive‬
  • Montrose, CO (MTJ-Montrose Regional)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed | Minibar, in-room safe, laptop workspace, blackout drapes

Suite, 1 Queen Bed with Sofa bed

  • 180 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 180 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room

  • 180 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Lobby

Fairfield Inn & Suites by Marriott Montrose

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.8 out of 5, Exceptional, (117)
The price is $170
per night
$195 total
includes taxes & fees
Apr 7 - Apr 8
Fairfield Inn & Suites by Marriott Montrose

About this property

Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG

Montrose hotel with free weekday breakfast
A 24-hour business center, a conference center, and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG offers 122 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and 3 meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 5000 square feet (465 square meters) include a conference center. A roundtrip airport shuttle is complimentary to guests (available on request). This hot springs hotel also offers barbecue grills, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis. Guests can use the indoor pool at a partner property.

Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Grocery/convenience store
  • In-room crib

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (5,000 square feet of space)

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1997
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities or services will be unavailable from March 10 2025 to May 18 2025 (dates subject to change):
  • Breakfast
  • Fitness facilities
The property will be renovating from February 17 2025 to May 20 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Laundry facilities

Alternate facilities will be available offsite during the renovation.

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Montrose-Townsend
Holiday Inn Express Montrose-Townsend
Holiday Inn Express Hotel Suites Montrose Townsend
Holiday Inn Express Suites Montrose Black Canyon Area by IHG
Holiday Inn Express Hotel Suites Montrose Townsend an IHG Hotel

Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 506 out of 1001 reviews
Rating 8 - Good. 303 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alicia

Stayed 2 nights in Dec 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was super nice and polite and professional great staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Eugenia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10
The gal at the front desk when I first checked in and the one at check out were both phenomenal and made sure I had everything I needed and was super friendly. The breakfast was great, scrambled eggs, bacon sausage biscuits and gravy, pancakes cereal and cinnamon rolls were delicious
Stayed 2 nights in Dec 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Mary Minor

Disliked: Property conditions & facilities
Good Night minus the pool.
Plus - Nice staff. Hearty breakfast. Quiet. Nice lounge area. Close to everything Clean. Pets stay free! Minus- Hard mattress. All electric sockets in room loose-hard to keep things plugged in. Pool old. Bottom of pool is grimy and gross but water crystal clear.
Stayed 2 nights in Nov 2024

8/10 Good

Meredith

Stayed 1 night in Nov 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jamael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations, quiet room and I was able to get toothpaste when I left mine at home.
Stayed 1 night in Nov 2024

10/10 Excellent

Christine, Pagosa Springs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was accommodating and friendly. The room clean, towels fluffy and the pillows soft. Breakfast was yummy with many choices. I would stsy here again!
Stayed 1 night in Nov 2024

10/10 Excellent

Pawel

Business traveler
Liked: Staff & service, amenities
Note that the property will be renovated shortly. Despite this the staff was excellent and property good enough. Renovations will only make it better!
Stayed 1 night in Nov 2024

2/10 Terrible

Kenyon

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Your Asst Manager said I was going to get a refund
My previous response was automatically sent. More details. The Asst Manager said I can get a full refund. The email she sent me has been stopped on her end as it is no longer available in my inbox. I paid $293.27 for my room and are expecting a refund. She said she couldn't issue a refund because I booked through Hotel.com. I need you to initiate the refund process to Hotels.com or send me a check for the full amount of $293.27. You can email me directly at kcrouch21@comcast.net or call me at 360-834-7457.
Stayed 1 night in Sep 2024

6/10 Okay

Tasha

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bathroom tile grout was sooooo dirty and there was no soap or products in the bathroom. Must be a room on the remodel list???
Stayed 2 nights in Nov 2024

10/10 Excellent

Jill

Stayed 1 night in Oct 2024

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The front desk was more than accommodating. The only thing I would say is that they need EV chargers.
Stayed 3 nights in Nov 2024

10/10 Excellent

karen c.

Stayed 1 night in Jun 2024

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Room was nice, breakfast was good, hotel staff were all very friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tex

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strange entrance to parking lot. Hard to navigate.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful. Visiting Gunningson National Park and Black Canyon near by. some sort of renovation to the conference area. I do like the cinnamon rolls.
Stayed 1 night in Oct 2024

6/10 Okay

Natalie

Business traveler, Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Margi

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay!
Very clean and comfortable. Nice amenities and breakfast provided.
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Stayed 1 night in Sep 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel. Great breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Stayed 2 nights in Jun 2024