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Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG

Indoor pool, sun loungers
Suite, 1 Queen Bed with Sofa bed | Minibar, in-room safe, laptop workspace, iron/ironing board
Exterior
Interior
Minibar, in-room safe, laptop workspace, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Free airport shuttle
  • Gym
  • Laundry

Explore the area

Map
1391 S Townsend Ave, Montrose, CO, 81401
  • Colorado Mesa University
    ‪16 min walk‬
  • Montrose Memorial Hospital
    ‪2 min drive‬
  • Montrose Botanic Gardens
    ‪3 min drive‬
  • Montrose, CO (MTJ-Montrose Regional)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed | Minibar, in-room safe, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed

  • 180 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • 180 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Minibar, in-room safe, laptop workspace, iron/ironing board

Standard Room

  • 180 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Lobby

Fairfield Inn & Suites by Marriott Montrose

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.8 out of 5, Exceptional, (105)
The price is $170
per night
$195 total
includes taxes & fees
Mar 18 - Mar 19
Fairfield Inn & Suites by Marriott Montrose

About this property

Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG

Montrose hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a hot tub, a business center, and conference space.
Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG offers 122 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG provides a hot tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This Montrose hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from February 17 2025 to May 20 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities

Alternate facilities will be available offsite during the renovation.

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Montrose-Townsend
Holiday Inn Express Montrose-Townsend
Holiday Inn Express Hotel Suites Montrose Townsend
Holiday Inn Express Hotel Suites Montrose Townsend an IHG Hotel

Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 505 out of 1002 reviews
Rating 8 - Good. 305 out of 1002 reviews
Rating 6 - Okay. 114 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Mary Minor

Disliked: Property conditions & facilities
Good Night minus the pool.
Plus - Nice staff. Hearty breakfast. Quiet. Nice lounge area. Close to everything Clean. Pets stay free! Minus- Hard mattress. All electric sockets in room loose-hard to keep things plugged in. Pool old. Bottom of pool is grimy and gross but water crystal clear.
Stayed 2 nights in Nov 2024

8/10 Good

Meredith

Stayed 1 night in Nov 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jamael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations, quiet room and I was able to get toothpaste when I left mine at home.
Stayed 1 night in Nov 2024

10/10 Excellent

Christine, Pagosa Springs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was accommodating and friendly. The room clean, towels fluffy and the pillows soft. Breakfast was yummy with many choices. I would stsy here again!
Stayed 1 night in Nov 2024

10/10 Excellent

Pawel

Business traveler
Liked: Staff & service, amenities
Note that the property will be renovated shortly. Despite this the staff was excellent and property good enough. Renovations will only make it better!
Stayed 1 night in Nov 2024

2/10 Terrible

Kenyon

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Your Asst Manager said I was going to get a refund
My previous response was automatically sent. More details. The Asst Manager said I can get a full refund. The email she sent me has been stopped on her end as it is no longer available in my inbox. I paid $293.27 for my room and are expecting a refund. She said she couldn't issue a refund because I booked through Hotel.com. I need you to initiate the refund process to Hotels.com or send me a check for the full amount of $293.27. You can email me directly at kcrouch21@comcast.net or call me at 360-834-7457.
Stayed 1 night in Sep 2024

6/10 Okay

Tasha

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bathroom tile grout was sooooo dirty and there was no soap or products in the bathroom. Must be a room on the remodel list???
Stayed 2 nights in Nov 2024

10/10 Excellent

Jill

Stayed 1 night in Oct 2024

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The front desk was more than accommodating. The only thing I would say is that they need EV chargers.
Stayed 3 nights in Nov 2024

10/10 Excellent

karen c.

Stayed 1 night in Jun 2024

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Room was nice, breakfast was good, hotel staff were all very friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tex

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strange entrance to parking lot. Hard to navigate.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful. Visiting Gunningson National Park and Black Canyon near by. some sort of renovation to the conference area. I do like the cinnamon rolls.
Stayed 1 night in Oct 2024

6/10 Okay

Natalie

Business traveler, Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Margi

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay!
Very clean and comfortable. Nice amenities and breakfast provided.
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Stayed 1 night in Sep 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel. Great breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Everything except the bed was great
We had someone stomping and running on the floor above us and some really loud trucks outside and the Beds were hard but other than that very nice stay
Stayed 1 night in Oct 2024

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant and helpful personnel. The room and other facilities were modern and well maintained.
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2024

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable room. Decent breakfast.
Stayed 1 night in Oct 2024