2/10 Terrible
Verified traveler
Traveled with family
Aug 7, 2021
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are so many issues with this place that I don't even know where to start.
Our room was not ready until about 5:30. We stayed on a Thursday night and they said that the room wasn't clean. The hotel was pretty empty, so they must not clean the rooms until late in the week. Gross!!
We we went there three times to check in and finally at 5:30 the person at the front desk said she thought it was clean. It wasn't! There was still someone in there when we went to the room.
The hot tub was "out of order". It was empty and so dirty that it reminded me of something from a scary movie. The pool area was so disgusting! There was some sort of hairy something or other on the floor by the pool. The corners of the pool room were full of bugs and spider webs. There were things floating in the pool. The shower curtain in our room had black "stuff" on the bottom. One of the towels in the bathroom had makeup on it, so obviously it had been used and then rolled up and set in there. Oh, and the elevator door kind of squealed when the door opened and closed. SCARY!!! Do not recommend this hotel at all.
My daughter and I just decided to call it "the dump". It's definitely the worst hotel that I have ever used.
Verified traveler
Stayed 1 night in Aug 2021