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Morano Calabro Vacation Packages

Booked a room on Expedia based on the photos. We were really looking forward to spending time at this resort. Instead when we arrived we found that the room type we booked didn’t match the photos. The photos were of a superior room. Gabriella at reception was very helpful and apologetic and explained that the photos on Expedia were wrong. There was a blame game between Expedia and the Hotel. The hotel insisted that Expedia uploaded the photos. Expedia assured me it was the hotels fault. Ultimately the owner himself showed up very arrogantly and in front of Gabriella and my wife admitted that he uploaded the photos and that he is proud of the 20+ year old photos and that he can’t be expected to upload 50+ photos. Expedia was wonderful and relocated us to another property at the Eden where we were beachfront and had amazing meals and service. Unfortunately Luzia took our payment for the city tax and for the pre-paid Calabria themed dinner the first night of 30€ per person. When Expedia relocated us, they claimed they couldn’t perform the refund but promised the manager would perform the refund via the Nexi backend the very next day. It has been 4 days and no refund and my messages have gone unanswered. I can not in good faith recommend this property. It is old, smells of humidity and the rooms are not at all equivalent to their old photos. Thank goodness for Expedia who made this right for us.

Very very disapointing. Does not deserved 5 stars rating, 3 stars at Best. The service was totally inexistant, people at the réception Could not care less about guests. We asked for help with luggages and nobody came within 30 minutes so we did it ourselves. No restaurant on site and the restaurant Linked to the hôtel is 3 km away! Not worth the Price.

Amazing place , the garden area is beautiful. Is peaceful and quite. Beautiful SPA recently open , is like paradise ! The pool area is great with beautiful view and amazing sunset 🌅. Personnel very kind and helpful , they even allowed me to do a late checkout at no cost . Breakfast , lunch and dinner are top !! Delicious local food and some international food also . The only negative for me was the bed 🛌, too hard and difficult to sleep. Overall Highly recommend .

The beds were extremely hard and we asked about changing rooms or any help since we were there for a few days and were offered nothing. Great for families with really little kids. No where to fill up water bottles other than the tap. Beach was really great especially the use of paddle boards

Great little place to stay for a couple of nights

Ein super tolles Hotel, sehr schöne und geräumige Zimmer, traumhafter Blick aufs Meer vom Balkon aus, toller Service, sehr freundliche Angestellte. Lediglich das Personal im Frühstückssaal könnte den Service verbessern und der Kaffee zum Frühstück ließ geschmacklich zu wünschen übrig. Alles andere war spitzenmäßig. Jederzeit wieder!!!

What a wonderful resort with beautifully landscaped grounds! The staff went above and beyond and were so friendly and helpful. The food was excellent, especially the breakfast. We would definitely stay again!

Grazie mille per l’ottimo serviwio