6/10 Okay
Amber
Traveled with group
Apr 13, 2025
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location is wonderful and the staff is always so nice. You can't beat the view! We have taken girls weekends here for over 10 yrs, even when it was the calm digger. The issue with this trip was we were in a room that was dirty. Honestly it felt like the room hadn't been cleaned in a while. There was dirt all over the floor, it was very dusty, there was a musky smell, and the shower didn't look clean. We went to the store and got some cleaning stuff just to clean it before we went to bed because there was no way we could sleep knowing it was that dirty. The linens were cleaned, but just not the room its self. I did mention it a couple times to the front desk just to let them know they may need to give it some extra cleaning before the next set of people come in. I understand it is hard to keep up with all rooms, but it's crazy the amount we spent and the room wasn't even checked before hand for cleanliness. But I will stress this, although the room wasn't clean, the hot tub half way worked, the restaurant isn't operational right now and their bar isn't open, the staff was always nice! I just hated we had to come at this point when it wasn't straightened out because honestly it is a lovely hotel.
Amber
Stayed 2 nights in Apr 2025