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Grand Cantalagua Hotel Morelia, BW Signature Collection

4.0 star property

Choose dates to view prices

Photo gallery for Grand Cantalagua Hotel Morelia, BW Signature Collection

Outdoor pool, pool umbrellas, sun loungers
Aerial view
Premium bedding, down comforters, in-room safe, desk
Reception
Premium bedding, down comforters, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Spa
  • 24/7 front desk

Explore the area

Map
Av Ventura Puente Esq Camelina, Morelia, MICH, 58070
  • José María Morelos Theater
    ‪2 min walk‬
  • Morelia Convention Center
    ‪4 min walk‬
  • Benito Juarez Zoo
    ‪14 min walk‬
  • Morelia, Michoacán (MLM-General Francisco Mujica Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking

Junior Suite, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Junior Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed, Non Smoking (Living Room)

Premium bedding, down comforters, in-room safe, desk

Presidential Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior detail

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About this property

Grand Cantalagua Hotel Morelia, BW Signature Collection

4-star Morelia hotel, connected to a shopping center in Félix Ireta
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a conference center, a coffee shop/cafe, and an outdoor tennis court are onsite.
Grand Cantalagua Hotel Morelia, BW Signature Collection offers 253 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Morelia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Grand Cantalagua Hotel Morelia, BW Signature Collection features an outdoor tennis court and an outdoor pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 0 square feet (0 square meters) include a conference center. This family-friendly hotel also offers spa services, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

Grand Cantalagua Hotel Morelia, BW Signature Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.
Camelinas - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Lobby bar - This bar specializes in Mexican cuisine. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station drop-off shuttle (surcharge)
  • Self parking on site (MXN 25 per stay)
  • Uncovered valet parking on site (MXN 25 per stay)

Food and drink

  • Daily buffet breakfast available 8:00 AM to noon for a fee: MXN 270 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Camelinas
  • Lobby bar

Things to do

  • Children's club
  • Outdoor pool
  • Outdoor tennis court
  • Tennis lessons

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 290.0 per day
Cribs (infant beds) are available for MXN 200.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 270 per person
  • Self parking fee: MXN 25 per stay
  • Uncovered valet parking fee: MXN 25 per stay
  • Crib (infant bed) fee: MXN 200.0 per day
  • Rollaway bed fee: MXN 290.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Gran Hotel Morelia
Best Western Morelia
Best Western Plus Gran Hotel
Best Western Plus Gran Hotel Morelia
Best Western Plus Gran Morelia
Best Western Plus Morelia
Gran Hotel Morelia
Hotel Best Western Morelia
Hotel Best Western Plus Morelia
Morelia Gran Hotel
Best Western Plus Gran Hotel Morelia
Grand Cantalagua Hotel Morelia BW Signature Collection
Grand Cantalagua Hotel Morelia, BW Signature Collection Hotel
Grand Cantalagua Hotel Morelia, BW Signature Collection Morelia

Grand Cantalagua Hotel Morelia, BW Signature Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 811 out of 1272 reviews
Rating 8 - Good. 295 out of 1272 reviews
Rating 6 - Okay. 100 out of 1272 reviews
Rating 4 - Poor. 37 out of 1272 reviews
Rating 2 - Terrible. 29 out of 1272 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

tatiana

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice comfortable hotel. Nothing fancy but works for sleeping.
Stayed 4 nights in Oct 2024

10/10 Excellent

JAIME

Stayed 1 night in Oct 2024

10/10 Excellent

Jeanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with restaurant and bar. Very nice staff
Stayed 5 nights in Oct 2024

6/10 Okay

Eugenio, Coral Gables

Traveled with partner
Liked: Staff & service
The hotel recently changed hands, the new management still needs to work some kinks regarding cleanliness, maintenance and efficiency
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandra

Traveled with partner
Everyone was excellent , awesome experience.
Stayed 2 nights in Oct 2024

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención por parte del equipo en las diferentes áreas. Habitaciones muy limpias y con suficiente espacio. Perfecta ubicación, el único tema en contra en estas fechas es que están haciendo algunos trabajos no sé si de remodelación o reparaciones, el ruido es constante durante el día aunque cabe mencionar que una vez estando dentro de tu habitación ya no se escuchaba nada.
Stayed 2 nights in Oct 2024

2/10 Terrible

Sean, Calgary

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I'm not even sure where to start. Walls between rooms are paper thin, elevators small and extremely slow, property overall stuck in the 1970's. Our room was dated, furniture in need of full replacement, tiny TV and unfortunately we were bitten by bugs all night in bed. Im assuming bed bugs. The pictures online are very deceiving. We heard noise all night from the room next door to the noisy elevators and people in the hall. Both the sink and shower had a constant drip we could not turn off. The room smelled badly. We didnt even stay the second night of our two night stay. Didn’t even ask for a refund, just booked another hotel in centro and got out of there. Ive stayed in several hotels in Morelia and this was by far the worst.
Stayed 2 nights in Oct 2024

6/10 Okay

E

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Muy mal servicio en recepcion
Stayed 2 nights in Oct 2024

10/10 Excellent

Guadalupe

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and safe location. Clean and great amenities
Stayed 1 night in Oct 2024

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

herson

Stayed 1 night in Aug 2024

10/10 Excellent

Javier

Stayed 7 nights in Jun 2024

10/10 Excellent

Gustavo

Stayed 2 nights in Aug 2024

10/10 Excellent

Rudy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel and the second time we've stayed here. The staff is very helpful and polite. Only issue we had was the service elevator was broken so the elevators were limited to customers due to staff using the regular elevators. Would highly recommend staying here for your next visit to Morelia. We'll be back soon
Stayed 2 nights in Aug 2024

4/10 Poor

gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ive been going to this hotel for many years, t their prices increased from $80 a night to over $180 a night. Everything the same don't understand the price increase don't think I'll stay here again at those prices to sad
Stayed 1 night in Aug 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff, the Bell-hop (Paco) was excellent and very attentive, full of information.
Stayed 2 nights in Jul 2024

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smells good not like others, it’s surrounded by lots of trees 🌲 it makes you feel out in the forest, it has a pool 🏊 surrounded by big green grass yards it is so relaxing….
Stayed 1 night in Jul 2024

10/10 Excellent

Lylyana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Big beds. Nice pool. Staff friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Adalberto

Stayed 6 nights in Jul 2024

10/10 Excellent

Miguel, mayaguez

.
Stayed 1 night in Jun 2024

10/10 Excellent

Miguel, mayaguez

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2024

8/10 Good

BLANCA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love to stayed in a clean and confortable bed. We also had a great experience when we were coming back from the pool and Alma who was cleaning our room ask for the card key to verify that was our room. That make us feel really safe
Stayed 5 nights in Jun 2024

10/10 Excellent

Lylyana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is old but still nice. Ioved the beds. They were really comfortable. Unfortunately the day we checked in there was a party downstairs and it ended around 1 am. We were up on the 3 rd floor and we could still hear it. Other than that everything was really good. Nice towels, lots of pillows. Good AC and toiletries. Nice big secured parking lot.
Stayed 2 nights in Jun 2024